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Reviews of Rodeway Inn Milpitas near Great Mall

2 out of 5
Rodeway Inn Milpitas near Great Mall
66 S Main St, Milpitas, CA

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 211 reviews" "
Rating 8 - Good. 58 out of 211 reviews" "
Rating 6 - Okay. 32 out of 211 reviews" "
Rating 4 - Poor. 22 out of 211 reviews" "
Rating 2 - Terrible. 16 out of 211 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Elyssa

Stayed 1 night in Apr 2024

6/10 Okay

Philip

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
No staffs fixing up bedding’s and bathroom amenities. My bath towels wet and new towels haven’t replaced the next day unless you tell them. Disturbing noise started too early on a Saturday morning. Overall, cleanliness and good smells when entering the room. Recommend for short period of lodgings.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 2024/4/29
Thank you for taking the time to share your feedback with us. We deeply regret to hear about the issues you encountered during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we apologize for falling short of your expectations.We sincerely apologize for the oversight regarding the maintenance of your room, including the bedding, bathroom amenities, and towel replacement. Rest assured, we have addressed this with our housekeeping team to ensure that such lapses do not occur in the future. Your comfort and satisfaction are paramount to us, and we will strive to improve our service delivery.We apologize for any disturbance caused by noise early on a Saturday morning. We understand the importance of a peaceful environment for our guests, and we will take measures to minimize disruptions in the future.On a positive note, we are delighted to hear that you found the cleanliness of the room satisfactory upon arrival. We will continue to uphold our standards of cleanliness and aim to create a welcoming atmosphere for all our guests.Your recommendation for short-term stays is appreciated, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience.Thank you once again for your valuable feedback, and we hope to regain your trust in the future.

10/10 Excellent

Ismael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 2024/4/29
Thanks for a great review!! . Have a good day!

6/10 Okay

Tina

The staff is not that friendly, room is ok when I walked into the smell was strong of bleach
Stayed 2 nights in Apr 2024

8/10 Good

EDWIN

Huge room
Stayed 1 night in Apr 2024
Response from MANAGEMENT on 2024/4/22
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your experience at our motel.It's fantastic to hear that the spaciousness of the room met your expectations and added to the comfort of your stay. Providing ample space for our guests is a priority for us, and we're delighted that it contributed positively to your experience.We appreciate your kind words about our amenities and the cleanliness of the room. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and it's rewarding to know that their efforts were appreciated.Your feedback regarding the check-in process is duly noted, and we apologize for any inconvenience you may have experienced. We're continuously striving to improve our services, and your comments will help us in our efforts to enhance the overall guest experience.Once again, thank you for choosing to stay with us and for sharing your thoughts. We hope to have the pleasure of welcoming you back to our motel in the future.

8/10 Good

Maria

Professional staff
Stayed 11 nights in Apr 2024
Response from MANAGEMENT on 2024/4/22
Thank you for taking the time to leave such a wonderful review of your experience at our motel. We are thrilled to hear that our staff's professionalism made a positive impression on you during your stay.At [Motel Name], we pride ourselves on providing exceptional service to all our guests, and it's truly rewarding to receive recognition for the efforts of our dedicated team. We believe that professionalism is a cornerstone of hospitality, and we're delighted that you felt well taken care of by our staff.Your kind words serve as a great motivation for us to continue delivering excellent service to each and every guest who walks through our doors. We will be sure to pass along your compliments to our team members, as they will be delighted to hear that their efforts were appreciated.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back to RODEWAY INN in the future for another memorable stay.

10/10 Excellent

Myrna

Stayed 1 night in Apr 2024

4/10 Poor

Anh

Stayed 4 nights in Apr 2024

10/10 Excellent

Curt

Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from RodewayInn on 2024/4/5
Thanks for a great review!! . Have a good day!

2/10 Terrible

Vergilius, Mountain View

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So far none. gs not attentive to a guest and bedbugs
Stayed 1 night in Oct 2023
Response from Management on 2024/4/3
Thank you for the review!

6/10 Okay

CHIKUEN, Alhambra

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The window in bathroom cannot lock, the plug of the hair dryer was broken. Mattress is soft and irregular shaped. A very basic motel, nothing wrong if you just stay for a night
Stayed 1 night in Mar 2024
Response from Management on 2024/4/2
Thank you for the review!

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities
This property is very well maintained. It's close to the Geat Mall and restaurants. Continental breakfast is very limited. I had to find a place to have breakfast at, because the options are limited to toast, yogurt, fruit, and apples.
Stayed 1 night in Mar 2024
Response from Management on 2024/4/2
Thank you for the review!

2/10 Terrible

Nestor, Merced

Disliked: Cleanliness, staff & service, property conditions & facilities
I woke up with the cockroach in my bed. when I was checking out the person at the front desk who appeared to be the owner was on his Bluetooth and when I tried to mention it to him and showed him a picture of the cockroach he pointed to his ear and said he was on the phone so I didn’t even bother and just left after check out . The room was also not very clean as well as the perimeter of the building with trash this was the first time I have stayed there and was very unsatisfied I have stayed in the area before and there is plenty of nice places with better service.
Stayed 1 night in Mar 2024
Response from Management on 2024/4/2
Thank you for the review!

10/10 Excellent

Olessya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay for couple days. Not expensive but it deserves.
Stayed 2 nights in Mar 2024
Response from Management on 2024/4/2
Thank you for the great review!

8/10 Good

Sai Vang

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 1 night in Mar 2024
Response from Management on 2024/4/2
Thank you for the great review!

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2024
Response from Management on 2024/3/12
Thanks for a great review!

10/10 Excellent

Agenae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best stay ever
Stayed 2 nights in Mar 2024
Response from Management on 2024/4/2
Thank you for the great review!

4/10 Poor

Victoria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Based off of other reviews, I thought this place would be decent but I was wrong. Cons: sketchy area, run down room with things hanging on by a single nail, dirty, not enough amenities like towels, toiletries, basic things, coffee machine in the bathroom, shower head in an awkward spot, tub had a bunch of little bugs coming up from the drain, dirty sheets, uncomfortable and uneven pillow, no comforter, bathroom sink was coming out of the wall, no laundry bag, deposit take 5 days to be refunded back to account… Pros: cheap price (for a reason).
Stayed 1 night in Mar 2024
Response from Management on 2024/4/2
Thank you for the review!

8/10 Good

Thuy

Stayed 1 night in Feb 2024
Response from Management on 2024/4/2
Thank you for the review!

6/10 Okay

Paula Margarita

Liked: Cleanliness
The location of the hotel
Stayed 2 nights in Feb 2024
Response from Management on 2024/4/2
Thank you for the review!

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer a bathtub, there was only a shower. However, the room was so spacious that it made dealing with work related logistical anomalies easier, much easier. :^)
Stayed 2 nights in Feb 2024
Response from Management on 2024/4/2
Thank you for the great review!

6/10 Okay

Tu Thi Cam

Stayed 1 night in Feb 2024
Response from Management on 2024/4/2
Thank you for the review!

10/10 Excellent

Tavist

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 2024/4/2
Thank you for the great review!

4/10 Poor

Salvador

Disliked: Amenities, property conditions & facilities
Rooms are old looking and appliance also old are broke
Stayed 1 night in Feb 2024
Response from Management on 2024/4/2
Thank you for the review!

6/10 Okay

Sueann

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Minimally maintained property. Stained sofa. Smelly pillow and blanket. Leaking and extremely loud air-con. Very noisy no matter which timing you are in the room, people talking, car opening, cleaning trolley on hard floor. Non functioning fridge and light bulbs. Microwave were so old there were discolorations in it. Tissue box were not refilled. Sometimes towel smelled like wet market.
Stayed 17 nights in Jan 2024

10/10 Excellent

Gabriela

Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how it was a quite clean area and they had a pool so that was a cool addition about the hotel,
Stayed 1 night in Jan 2024
Response from RodewayInn on 2024/4/5
Thanks for a great review!! . Have a good day!

8/10 Good

Maria Cristina

Traveled with family
Liked: Cleanliness, amenities
Stayed 6 nights in Dec 2023

10/10 Excellent

Duane

Stayed 1 night in Dec 2023

10/10 Excellent

MICHAELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2023
Response from RodewayInn on 2024/4/5
Thanks for a great review!! . Have a good day!

6/10 Okay

Shreerupa

Stayed 1 night in Oct 2023

6/10 Okay

KEVIN, Temple City

Traveled with group, Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2023

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to stay near the Great Mall. Property clean and area safe to walk. Parking is limited and some are very tight but hotel is good overall with clean rooms. Will definitely stay here again when I work near the area.
Stayed 1 night in Oct 2023
Response from Management on 2023/12/11
Thanks for a great review!

10/10 Excellent

Abel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the MOST comfortable bed!
Response from Management on 2024/4/1
Thanks for a great review!!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Management on 2023/12/7
Thanks for a great review! Hope u see u soon..

8/10 Good

Shanshan

Stayed 2 nights in Dec 2023

10/10 Excellent

hugo

Stayed 1 night in Dec 2023

8/10 Good

Fannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok for price
Stayed 1 night in Sep 2023
Response from Management on 2023/12/7
Thanks for a review!

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cute little inn. The front desk was friendly and pleasant. The room was clean. I'd come back in the future.
Stayed 1 night in Nov 2023
Response from Management on 2023/12/7
Thanks for a great review! Hope u see u soon.

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, only thing I didn’t like was that around 3 in the morning people were being super loud and woke me up. Other than that, a fair place to stay at.
Stayed 3 nights in Nov 2023

6/10 Okay

Isaac

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Close to my job. Tv doesn’t work told the guy at the desk and he said he would come look and it’s been about 20 mins now. Shouldn’t have to wait.
Stayed 1 night in Nov 2023

10/10 Excellent

Debadutta

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on 2023/11/17
Thanks for a great review! Hope u see u soon..

10/10 Excellent

TIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 2023/11/1
Thanks for a great review!

8/10 Good

PHILIP

Traveled with family
Hotel is ok at this price range. No daily room cleaning, get clean towels when requested Not much available for included breakfast
Stayed 5 nights in Oct 2023
Response from Management on 2023/10/27
Thank you for the review!

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from Management on 2023/11/15
Thanks for a great review!

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in very late from a flight and the check-in process was made very easy. The room was clean and the facility was quiet for the one night we needed the room.
Stayed 1 night in Oct 2023
Response from Management on 2023/10/21
Thanks for a great review! Hope u see u soon..

6/10 Okay

Verified traveler

Business traveler
Stayed 3 nights in Oct 2023
Response from Management on 2023/10/27
Thank you for the review!

4/10 Poor

Michael

Stayed 4 nights in Oct 2023
Response from Management on 2023/10/27
Thank you for the review!

8/10 Good

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2023
Response from Management on 2023/10/11
Thanks for a great review! Hope u see u soon..