Knobs needs repair. Twin beds are smal without sufficient comforts. Found hair on ground of bathroom. The hotel has the best view, but needs more care for details. Otherwise, I prefer moving to chain hotels next time.
真實旅客
kperez 於 2016年5月6日回覆
We want to thank you for your feedback.
We are sorry to hear that you experienced some inconveniences with the housekeeping/maintenance departments. We are addressing those issues with the department, as to providing great service to our guests is our main concern.
Once again please accept our apologies.
10/10 有夠讚
Lori
情侶出遊
2024年5月18日
Loved the hotel, staff was excellent! Had a great stay, room was awesome. The only thing i didnt like was the valet service as we were late getting somewhere as we had to wait for our car. Inconvenience for us. Would loved to have just parked our own car. And was told the valet was included , but they still charged us
Lori
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月19日回覆
Lori, thank you for your fantastic review! The Mutiny Hotel by Provident Hotels & Resorts is thrilled to hear you loved your stay and found our team members excellent. We appreciate your feedback regarding the valet service and will use it to improve guest experiences. We're looking forward to welcoming you back!
10/10 有夠讚
Elizabeth Valeria
2024年5月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Elizabeth Valeria
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月14日回覆
Elizabeth Valeria, thank you for taking the time to rate The Mutiny Hotel by Provident Hotels & Resorts. We're thrilled to see you had an excellent stay with us. Your high rating motivates us to continuously enhance our guest experience. We hope to welcome you back in the near future!
10/10 有夠讚
Sue and Dan
情侶出遊
2024年4月26日
喜歡:員工素質、設施服務和住宿環境和硬體
The property is beautiful and well maintained. The staff are friendly and helpful.
The pool area was my favorite. The water was clear and warm. The gardens surrounding the pool were spectacular with several orchids in bloom.
Table 14 restaurant had a good variety on the menu. The food was fresh and tasty. The staff was exceptionally accomodating and courteous
The room and the bed were comfortable. The bathroom and kitchen were clean. The kitchen tile needs replacing as well as the carpet that was worn and had some stains.
Sue and Dan
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月27日回覆
Sue and Dan, it's wonderful to hear about your exceptional stay at The Mutiny Hotel by Provident Hotels & Resorts. We're thrilled you appreciated our picturesque property, enthusiastic team members, and inviting pool area. We equally appreciate your compliments for Table 14's diverse menu and fresh food. Regarding the condition of some features in your room, your comment is duly noted and will be shared with relevant departments to look into the matters. We can't wait to welcome you back for another pleasant stay.
10/10 有夠讚
Jennifer
2024年4月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful balcony view of ocean and harbor in the corner units. Well worth the money. Roomy and comfortable. Decent beds. Nice to have a kitchenette. Main complaint in WIfi was horrible. Also even thought we arrived at 5 our room wasn’t ready.
Jennifer
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月12日回覆
Jennifer, it's delightful to know you appreciated the breathtaking balcony view, spacious setup, and convenient kitchenette at The Mutiny Hotel by Provident Hotels & Resorts. At the same time, we regret hearing about your experiences with the internet connectivity and room readiness, which are certainly areas we will scrutinize for improvement. We believe every aspect of your stay should be excellent, exactly as you deserve. Your feedback is genuinely helpful and we look forward to making your next stay even more remarkable.
10/10 有夠讚
Charles
2024年3月16日
Charles
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月6日回覆
Charles, thank you for your fantastic rating of The Mutiny Hotel by Provident Hotels & Resorts. We're pleased you had a memorable experience and we hope to welcome you again soon.
8/10 不錯哦
Graham
2024年3月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Graham
於 2024 年 2 月住了 5 晚
Customer Service 於 2024年3月5日回覆
Graham, thank you for your rating of The Mutiny Hotel by Provident Hotels & Resorts. We appreciate your feedback and are pleased to hear that you had a satisfactory stay with us. Should you choose to share any additional details or suggestions, we're always open to hearing from you. We hope to welcome you back soon.
8/10 不錯哦
Michelle
家庭旅遊
2024年3月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is amazing. we had an issue and they resolved it to our satisfaction. The room/apartment we stayed in was light bright and well equipped. Would recommend and return.
Michelle
於 2024 年 2 月住了 4 晚
Customer Service 於 2024年3月3日回覆
Michelle, we're thrilled to hear that our team members were able to promptly resolve your issue, leading to a satisfying experience at The Mutiny Hotel by Provident Hotels & Resorts. It's wonderful to hear that you found the ambiance of your room to be appealing and well-stocked. We truly appreciate your recommendation and eagerly look forward to your future stays.
10/10 有夠讚
victoria
2024年2月29日
victoria
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月22日回覆
Victoria, it's wonderful to see your perfect rating for The Mutiny Hotel by Provident Hotels & Resorts. We're delighted that your stay left such a positive impression. We hope to be your choice of accommodation again in the future.
10/10 有夠讚
Roberto
2024年2月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is amazing
Roberto
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月28日回覆
Roberto, it's fantastic to hear you found everything at The Mutiny Hotel by Provident Hotels & Resorts to be exceptional. We value your feedback and look forward to welcoming you back in the future.
2/10 很糟糕
Daniel
情侶出遊
2024年2月23日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Air conditioning didnt work and didnt fix.
No housekeeping.
No refill of coffee
Daniel
於 2024 年 2 月住了 3 晚
Customer Service 於 2024年2月25日回覆
Daniel, we regret to hear that your stay was not up to expectations due to issues with the air conditioning and housekeeping service. Our team members strive to ensure the comfort and satisfaction of our guests, so rest assured your feedback is taken seriously. We understand the importance of these amenities and will address your concerns accordingly to provide a seamless experience for future guests.
10/10 有夠讚
Mj
2024年1月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Mj
於 2023 年 12 月住了 2 晚
Customer Service 於 2024年1月31日回覆
Mj, it's wonderful to know that your stay at The Mutiny Hotel by Provident Hotels & Resorts met your expectations. We truly appreciate your perfect rating and we hope to serve you again in the future. Your continuous support means a great deal to us. Thank you again, and have a splendid day!
6/10 一般般
jonathan
家庭旅遊
2024年1月22日
喜歡:整潔度和客房舒適度
jonathan
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年1月24日回覆
Jonathan, thank you for taking the time to review your experience. It's evident that we didn't fully meet your expectations, and we'd love to know how we can improve for your next visit. We sincerely value your feedback and hope to have another opportunity to serve you better in the future.
10/10 有夠讚
Grant
2024年1月15日
Grant
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月16日回覆
Grant, it's great to hear that you had a favorable stay at The Mutiny Hotel by Provident Hotels & Resorts. We appreciate you taking a moment to rate us and we look forward to the opportunity of welcoming you back soon!
2/10 很糟糕
John
家庭旅遊
2024年1月1日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
More recently renovated, but at the level of a four star property, and the check-in process was a nightmare. Had to wait over four hours for our room.
John
於 2023 年 12 月住了 1 晚
Customer Service 於 2024年1月13日回覆
John, it's regrettable to hear about the extended wait you encountered during check-in and that your impression of the property didn't meet your expectations of a four-star establishment. We continuously strive to upgrade and enhance our offerings, especially in areas where we may have fallen short. For the check-in delays, we're taking active steps to refine our processes to diminsh any future waiting times. We hope to have another opportunity to provide you with a smoother and more comprehensive experience.
10/10 有夠讚
Kunal
家庭旅遊
2023年12月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean, Convenient, Friendly. Couldn’t ask for more!
Kunal
於 2023 年 11 月住了 4 晚
Customer Service 於 2023年12月5日回覆
Kunal, it is delightful to hear that you found The Mutiny Hotel by Provident Hotels & Resorts to be neatly maintained, and conveniently located, and that our team members provided a friendly service. We aim to deliver nothing but the best. Your feedback is appreciated and we look forward to your next stay.
10/10 有夠讚
Carmen
2023年11月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything wad great
Carmen
於 2023 年 11 月住了 11 晚
Customer Service 於 2023年11月28日回覆
Carmen, it's delightful to hear you had an excellent experience at The Mutiny Hotel by Provident Hotels & Resorts. We appreciate you taking the time to share your feedback and look forward to your next visit. Safe travels.
8/10 不錯哦
Brittany
2023年11月23日
喜歡:員工素質和住宿環境和硬體
Brittany
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月25日回覆
Brittany, thank you for your good rating of The Mutiny Hotel by Provident Hotels & Resorts on Expedia. It suggests satisfaction, but we aim for exceptional experiences. On your next visit, please feel free to share more about your experience. We'll strive to make your next stay even better.
8/10 不錯哦
Robert
商務旅客
2023年11月11日
喜歡:整潔度、員工素質和客房舒適度
The staff were friendly and polite. Valet was always available. Property was great, restaurant and bar onsite, but there are to many local restaurants to list with in walking distance. Great place for a weekend getaway or just unwinding after a long day of work. Room was quite and spacious.
Robert
於 2023 年 11 月住了 3 晚
Customer Service 於 2023年11月11日回覆
Robert, it's delightful to hear you enjoyed your stay at The Mutiny Hotel by Provident Hotels & Resorts. We're glad our team went above and beyond to make you feel welcome. It's also wonderful to hear that you found the proximity of local restaurants, the tranquility of your room and the onsite amenities to your liking. Do consider us for your future getaways or post-work relaxation. Thank you for your positive feedback.
10/10 有夠讚
Geri
2023年10月27日
Geri
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月29日回覆
Thanks for the outstanding rating, Geri!We're delighted your time at The Mutiny Hotel by Provident Hotels & Resorts was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
10/10 有夠讚
Kathy
情侶出遊
2023年10月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Many bar and food items were out of stock. The order person should step up their game. Used coffee in room first day. Never restocked! Had to go looking for coffee. Thank God for Donna the bar tender
Kathy
於 2023 年 10 月住了 3 晚
Customer Service 於 2023年10月23日回覆
Kathy, we appreciate your feedback and your high rating despite certain inconveniences you experienced during your stay. At The Mutiny Hotel by Provident Hotels & Resorts, our goal is to offer an exceptional experience, and it appears we overlooked some details concerning the replenishment of in-room amenities. We apologize you had an issue with your room's coffee supply and are looking into improving our checks in this regard. However, we are thrilled to know Donna, one of our team members, contributed positively to your stay. We look forward to the opportunity to provide an even better experience for your next visit.
6/10 一般般
真實旅客
商務旅客
2023年10月23日
不喜歡:整潔度和員工素質
Stayed for 2 nights and housekeeping never came to clean, provide fresh towels etc.
真實旅客
於 2023 年 10 月住了 2 晚
Customer Service 於 2023年10月23日回覆
We value your candid feedback. It is disheartening to hear about the shortfall in our housekeeping service during your stay. Rest assured, we consider this as high priority and always strive to ensure our rooms are pristine and adequately stocked. Your experience helps guide improvements needed within our services. We hope to have another opportunity in future to deliver a more seamless accommodation experience.
8/10 不錯哦
Thomas
2023年10月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Thomas
於 2023 年 9 月住了 3 晚
Customer Service 於 2023年10月9日回覆
Thanks for the 8/10 rating!We're thrilled you enjoyed your time at The Mutiny Hotel by Provident Hotels & Resorts so much! We look forward to sharing an even better experience with you soon. Have a lovely day!
6/10 一般般
Kerrie
商務旅客
2023年9月29日
不喜歡:員工素質
Fine for what it is
We’ve stayed here twice and I would say it’s fine. The candles they burn in the lobby though have a sickly smell that permeates through the whole place. It’s a good location and clean enough. As mentioned, it’s fine. Nothing terrible but nothing great either
Kerrie
於 2023 年 9 月住了 4 晚
Customer Service 於 2023年10月1日回覆
Kerrie, we appreciate your return visits and your candor. It's great to hear our cleanliness and location met your expectations. Meanwhile, we're always looking for ways to enhance the overall guest experience, so your feedback regarding the scent in our common areas is most helpful. Thank you for staying with us and we hope to impress you more on your next stay.
10/10 有夠讚
David
2023年9月25日
David
於 2023 年 9 月住了 2 晚
Customer Service 於 2023年9月26日回覆
David, it's fantastic to see your 10-star rating of The Mutiny Hotel by Provident Hotels & Resorts. We're delighted you had a wonderful experience with us and we are hoping to welcome you back again in the near future. Safe travels until then!
10/10 有夠讚
Karen
團體旅遊
2023年9月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always Enjoy My Stay Here
We always stay at The Mutiny when we visit Miami. The room is comfortable and cozy and the location can't be beat. The best part, however, is the beautiful pool area with the waterfall. It's such an oasis.
Karen
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月16日回覆
Karen, we're thrilled to hear that you continuously choose The Mutiny Hotel by Provident Hotels & Resorts for your visits to Miami. It's encouraging to know our comforting rooms and unmatched location continually impress you. We're especially pleased to hear that you enjoy the pool area and its tranquil waterfall feature. Looking forward to welcoming you back to your oasis on your next visit!
10/10 有夠讚
Maria
家庭旅遊
2023年9月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, great location and room was newly renovated.
Maria
於 2023 年 9 月住了 2 晚
Customer Service 於 2023年9月9日回覆
Thank you for the 5/5 rating, Maria!It's excellent you enjoyed your time at The Mutiny Hotel by Provident Hotels & Resorts so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10/10 有夠讚
Sasha
家庭旅遊
2023年8月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property and great staff! Planning to book again very soon.
Sasha
於 2023 年 8 月住了 1 晚
Customer Service 於 2023年8月28日回覆
Sasha, it's wonderful to hear that you appreciated the aesthetics of The Mutiny Hotel by Provident Hotels & Resorts and had a positive experience with our team members. We're thrilled you're considering another visit and can't wait to provide you another memorable stay.
10/10 有夠讚
Lance
家庭旅遊
2023年8月19日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location!
Lance
於 2023 年 8 月住了 2 晚
fd 於 2023年8月20日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 一般般
Esther
家庭旅遊
2023年8月17日
Rooms are outdated and uncomfortable
Esther
於 2023 年 8 月住了 3 晚
Customer Service 於 2023年8月19日回覆
Esther, we appreciate your feedback. We strive to offer cozy and modern accommodations, so it's disappointing to hear your room didn't meet your comfort expectations. Rest assured, we continuously review guest feedback to make improvements where necessary. We hope for the opportunity to provide a more satisfying experience in the future.
10/10 有夠讚
Regina
家庭旅遊
2023年8月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have stayed at the Mutiny hotel several times. Each time has been a lovely experience..
Regina
於 2023 年 8 月住了 2 晚
Front Desk at The Mutiny 於 2023年8月17日回覆
Thank you for sharing your amazing experience with us at the Mutiny, looking forward to see you soon.
10/10 有夠讚
Lance
家庭旅遊
2023年8月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and value.
Lance
於 2023 年 8 月住了 1 晚
Customer Service 於 2023年8月16日回覆
Thanks for the wonderful review, Lance!It's fantastic you had such a lovely experience at The Mutiny Hotel by Provident Hotels & Resorts. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions.We're looking forward to sharing another amazing experience with you soon!
10/10 有夠讚
Hazel cecilia
家庭旅遊, 親子旅遊
2023年8月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great! Rooms were spotless! Staff was very friendly
Hazel cecilia
於 2023 年 8 月住了 5 晚
Customer Service 於 2023年8月17日回覆
Hazel, we are thrilled to know that The Mutiny Hotel by Provident Hotels & Resorts met all your expectations. We're pleased to hear that you found our rooms to be exceptionally clean, and our team members enjoyable. Your compliments are truly appreciated and we look forward to welcoming you back soon.
8/10 不錯哦
Edward,Warwick
2023年8月1日
喜歡:整潔度和住宿環境和硬體
The hotel has charm and character. The bathroom is somewhat old fashioned with a small sink.
Edward
於 2023 年 7 月住了 1 晚
rf 於 2023年8月1日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 不錯哦
Cecilia
家庭旅遊
2023年7月24日
喜歡:整潔度和住宿環境和硬體
Reportar
No funciono el microondas hasta q lo reportamos, hay poca luz en los cuartos. La tv del 2 o cuarto no funcionaba, muy caro el estacionamiento, y el último día nos fuimos sin la llave pues no jaxentrego en la mano el valet, y tuvimos q regresar.
Cecilia
於 2023 年 7 月住了 4 晚
FD 於 2023年7月25日回覆
Ceclia, Gracias por su lealtad a nuestro hoteles y por comunicarse con sus inquietudes a traves de sus comentarios detallados. Estamos comprometidos a brindarles a nusestros huespeded una estadia satisfactoria; por lo tanto, le agradecemos que nos informe sobre estas inquietudes. Abordaremos sus comentarios con las personas adecuadas y le agreadecemos su paciencia durante este tiempo.
10/10 有夠讚
Debra
2023年7月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mutiny on the Bay
I was pleasantly surprised with the suite, and the view. The bed was very comfortable, the location is perfect for being close to restaurants and things to see. I felt at home.
Debra
於 2023 年 7 月住了 1 晚
FD 於 2023年7月13日回覆
Hello Debra, first like to thank you for taking the time to share with us your stay. We love to hear positive feedback, we will share with our entire team. Glad to hear the your accommodations met your expectations and as well the coconut grove area. We hope to see you back soon!
10/10 有夠讚
Barry
2023年7月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Spacious and Lovely
A lovely spacious apartment: living room 2 TVs, bedroom and bathroom. Nice little restaurant/bar. However, I must mention the added fees (cleaning + resort). I could be wrong, but these addendums just appear to be a way to pad the wallets of the establishment.
Barry
於 2023 年 7 月住了 3 晚
fd 於 2023年7月13日回覆
Barry, thank you for your review, we are glad that that you enjoyed your accommodations and our amenities. We will share with our team your review.
6/10 一般般
Leonor
家庭旅遊
2023年7月5日
It wasn’t clean, a lot of hairs in the shower
Leonor
於 2023 年 7 月住了 3 晚
fd 於 2023年7月10日回覆
Thank you for your loyalty to our hotels and for reaching out with your concerns through your detailed feedback. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.
10/10 有夠讚
Laura
家庭旅遊
2023年7月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice property with lovely view of bay. Second time I have stayed. Clean and convenient walking to many restaurants. Will try and come back again!
Laura
於 2023 年 6 月住了 4 晚
Front Desk at The Mutiny 於 2023年7月2日回覆
Glad to hear that you picked us as your hotel in the grove, looking forward to see you soon. Have a great day
6/10 一般般
Lorens
2023年6月29日
喜歡:整潔度
Estaba ok pero no como se representa en las fotos
Lorens
於 2023 年 6 月住了 4 晚
fd 於 2023年6月30日回覆
Thank you for your loyalty to our hotels and for reaching out with your concerns through your detailed feedback. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.
10/10 有夠讚
Frankie
2023年6月18日
Frankie
於 2023 年 6 月住了 1 晚
fd 於 2023年7月10日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
10/10 有夠讚
Timothy
2023年6月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Great stay for the area. The only negative was that our room is in need of new flooring. The carpet looked like it had seen better days. I would definitely book a stay here again.
Timothy
於 2023 年 6 月住了 1 晚
rf 於 2023年6月5日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 不錯哦
真實旅客
2023年5月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 5 月住了 1 晚
rf 於 2023年6月1日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 一般般
Duane
2023年5月30日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Duane
於 2023 年 5 月住了 2 晚
RF 於 2023年6月5日回覆
Thank you for your loyalty to our hotels and for reaching out with your concerns through your detailed feedback. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.
10/10 有夠讚
Helena
2023年5月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Helena
於 2023 年 5 月住了 3 晚
rf 於 2023年5月30日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 一般般
Hartley
家庭旅遊
2023年5月23日
喜歡:員工素質
不喜歡:住宿環境和硬體
Hartley
於 2023 年 5 月住了 3 晚
rf 於 2023年5月24日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 有夠讚
Laura
家庭旅遊
2023年5月16日
喜歡:員工素質、設施服務和住宿環境和硬體
Friendly, clean and a perfect location to see the sites! Had everything we needed!
Laura
rf 於 2023年5月16日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 有夠讚
marianne
親子旅遊
2023年5月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay for families. I had a “mini apartment with 2 rooms, a living room, kitchen and laundry.
View to the marina is beautiful and pool area also very nice.
I would definitely stay here with my family again.
marianne
於 2023 年 5 月住了 2 晚
RF 於 2023年5月11日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 不錯哦
Cassandra
2023年5月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cassandra
於 2023 年 4 月住了 1 晚
rf 於 2023年5月30日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 有夠讚
JEAN,DORAL
2023年4月30日
JEAN
於 2023 年 4 月住了 1 晚
Front Desk at The Mutiny 於 2023年5月20日回覆
Glad you liked staying with us, looking forward for future stay. Have a great day.