Outdoor pool, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Check availability

Reviews of EVEN Hotel Miami - Airport, an IHG Hotel

3.5 out of 5
EVEN Hotel Miami - Airport, an IHG Hotel
3499 NW 25th Street, Miami, FL

Reviews

8.0

Very Good

Rating 10 - Excellent. 736 out of 1512 reviews" "
Rating 8 - Good. 324 out of 1512 reviews" "
Rating 6 - Okay. 191 out of 1512 reviews" "
Rating 4 - Poor. 112 out of 1512 reviews" "
Rating 2 - Terrible. 149 out of 1512 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stanford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shuttle to airport, nice pool and gym. Clean. Restaurant is just a sandwich shop, no good restautants close by.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the airport with timely shuttle service and a restaurant on property.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

4/10 Poor

Kenneth

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The AC was NOT working - it was either Full on or Full OFF- Sweltering or Freezing The worst part was we had to call the front desk to get them to change it and they took at least an hour each time The Room was NOT very clean The restaurant was supper noisy and slow - Server was nice but overwhelmed. No discount - no apology I will NOT be back
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/4/30
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

8/10 Good

Shonda

Traveled with group
The lady at the front desk was so helpful at check in! She came outside just to help me find the place when I couldn’t locate parking. It’s a great hotel and it’s very clean. I would recommend.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

6/10 Okay

Damaris

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, walls were stained and full of markings, TV remote was sticky and had dog hair. Restroom was dirty. 3 rd floor was so loud on a week night at 1-3 am. No parking spaces, terrible roads to access hotel and very unsafe area.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

8/10 Good

MARCEIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

2/10 Terrible

Cecilia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala calidad de servicio, personal de counter muy mal educado. En la habitacion esta el equipo de yoga y huele mal. El desayuno de muy mala calidad y excesivamente caro. Huevo ,bacon retostado, papas etc $16 no lo vale, el cafe y jugo se paga aparte….. mala experiencia
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

4/10 Poor

Katrina

Traveled with partner
Disliked: Cleanliness, amenities
I was there for three days nobody came to clean the room.Front desk was sleeping every time i went downstairs I wouldn’t never return
Stayed 3 nights in Apr 2024
Response from Hotel Management on 2024/4/30
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

10/10 Excellent

Ryan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

hong, Wayland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle bus from and to airport is excellent.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

4/10 Poor

Christine

Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

10/10 Excellent

Jailene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was convenient the airport is really close the only thing is you can hear all the airplanes flying by. But the staff and housekeeping were so sweet! Could try better breakfast for the price but overall our stay was pleasant.
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Iam

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great Place to stay in the city. Close to everything.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

8/10 Good

Michelle

Business traveler, Traveled with family
Liked: Staff & service, amenities
Very close to the airport, airport shuttle service was great, hotel staff was friendly.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Curtisha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean
Stayed 2 nights in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very efficient. I checked in very late, close to 1am and in my room ten minutes. Room had exercise equipment, nice if you want a workout in your room. Plenty of parking in the garage (for a fee). The street to the hotel was under construction, at times was only one way.
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/4/9
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

6/10 Okay

Elijah

Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/30
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Yovany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabuloso
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/9
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

8/10 Good

Bobby Jo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/4/9
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

8/10 Good

Mario, LaBelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in this Hotel, everything is clean and it is a nice hotel. However, the pool was super cold and pretty much useless. There is also a $15 charge per night for parking while the Hotel next door is free. I would love to stay here again however next time I will prefer a hotel with a climatized pool
Stayed 3 nights in Mar 2024
Response from Hotel Management on 2024/4/9
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Mar 2024
Response from Hotel Management on 2024/4/9
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe environment
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/4/9
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome with the friendliest staff, including Miguel, who was our server multiple days at the restaurant. Miguel was awesome and the price was great in addition to the convenience of being near the airport and public transportation.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 2024/4/9
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

4/10 Poor

Emily

I placed on my door for maid service to not enter my room. Maid service entered my room without consent and then when they took my bathroom towels to replace them they ended up taking my personal hair towel that I brought with me and bought with my own money. Extremely frustrated that now I have to buy a new one due to their negligence.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 2024/4/9
I am sorry you did not have a favorable experience with us. I will share your feedback with the team so they can make the necessary changes. I hope you have a wonderful rest of the week.

4/10 Poor

Joan, Roslindale

Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/4/30
I am sorry you did not have a favorable experience while staying with us. I will share your feedback with the team. I hope you have a wonderful rest of the week.

6/10 Okay

Shermia

Liked: Cleanliness, staff & service
We ran into an issue that was resolved the next day
Stayed 2 nights in Mar 2024
Response from Hotel Management on 2024/3/24
Thank you for the kind rating we truly do appreciate it. I hope you have a wonderful rest of the week.

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/24
Thank you for the kind rating we truly do appreciate it. I hope you have a wonderful rest of the week.

8/10 Good

Avatar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took awhile to check in. No pantry 24 hour as advertised. Staff was friendly, breakfast was good. Rooms need a little a little maintenance. Or TV was blue, a lot of Knicks and paint chips on walls.
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/24
Thank you for your online review. I am happy you enjoyed the staff and breakfast. We look forward to seeing you again in the near future.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/24
Thank you for the kind words we truly do appreciate it. I hope you have a wonderful rest of the week.

6/10 Okay

Katherine

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/24
Thank you for the kind rating we truly do appreciate it. I hope you have a wonderful rest of the week.

8/10 Good

Saida

Liked: Staff & service, amenities
A full gym is available on site and equipment to exercise in the room is available.
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/24
Thank you for the kind words we truly do appreciate it. We look forward to seeing you again in the near future.

10/10 Excellent

Rodolfo, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/24
Thank you for the kind rating we truly do appreciate it. I hope you have a wonderful rest of the week.

6/10 Okay

Shay

The property is average. If possible stay at a different property.
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/12
Thank you for the kind rating and words regarding your stay with us. We look forward to seeing you again. Have a wonderful rest of the week.

6/10 Okay

DANIEL

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room smelled like a pool, i requested an additional room and that room smelled the same.
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/12
Thank you for the kind rating and words regarding your stay with us. We look forward to seeing you again. Have a wonderful rest of the week.

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport and free shuttle to the airport, super convenient. Restaurant was really good, but doesn’t open for lunch and not many options in the neighborhood. Overall great for a stop between airport and cruise ship terminal
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/12
Thank you for the kind rating and words regarding your stay with us. We look forward to seeing you again. Have a wonderful rest of the week.

8/10 Good

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/12
Thank you for the kind rating and words regarding your stay with us. We look forward to seeing you again. Have a wonderful rest of the week.

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and amenities
Stayed 2 nights in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

8/10 Good

Ek-'skwi-Zit

Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/24
Thank you for the kind rating we truly do appreciate it. I hope you have a wonderful rest of the week.

4/10 Poor

Shaneequa

Traveled with partner
Liked: Cleanliness
I did not get the room I paid for a lake view .They gave me a Parking Lot. View
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for your online rating we truly do appreciate it. I am sorry you did not have the most pleasant experience but hopefully you will give us another chance in the near future.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Cuban restaurant close by
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Darcy

Traveled with family
Liked: Amenities
The staff were wonderful and the room was very clean
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The parking entrance confusing and dangerous very dangerous
Stayed 4 nights in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for your online review we truly do appreciate it. We hope you have a wonderful rest of the week.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Guest Computers not working
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for your online review we truly do appreciate it. We hope you have a wonderful rest of the week.

8/10 Good

Dawn

Traveled with group, Traveled with partner
Liked: Amenities
This hotel is way too close to the airport so the noise factor was disappointing from our room. Heard landed all night long. Rooms are pretty beat up. There are limited restaurant options near by. The pool and grounds are wonderful and the shuttle to the airport is fantastic.
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

8/10 Good

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just hard to find the front door from the garage. Not well marked since garage access was guest card access only.
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Varsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

4/10 Poor

Derek

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception. Room bare with no seats only stools. Room could do with a deep clean. Bedding looked cleaned but certainly not ironed. Breakfast OK but no choice if you buy B&B. Service not great. All in all not worth the £260 paid.
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/3/5
Thank you for your online rating we truly do appreciate it. I am sorry you did not have the most pleasant experience but hopefully you will give us another chance in the near future.