My recent stay at the Even Hotel in Miami was decent overall, but there were a few things that could be improved. Upon check-in, the guest agent, Cesar, wasn’t the most hospitable, his tone came across as a bit condescending when we asked for assistance. We were a party of five (one had checked in earlier) and requested rooms close to each other. While he did accommodate us, his attitude made the interaction less pleasant than it could have been. We ended up with three of us on one floor and two on another, which worked out fine in the end.
The rooms themselves were very nice and well-kept. I especially liked the small workout area inside the room—a thoughtful touch for guests who like to stay active while traveling. However, the shower was a major disappointment. The water never got hot enough, and at one point, I ended up taking a cold shower. The shower controls were also confusing, and clearer instructions on how to use them would have helped.
The hotel itself is beautiful, and I appreciated the convenience of the shuttle service. Unfortunately, I didn’t get a chance to enjoy the amenities, but they seemed inviting.
Overall, it was a comfortable stay, but the lack of warmth—both from the front desk and the water temperature—took away from what could have been a great experience. I’d rate my stay a 3 out of 5.