「I’ve always loved this hotel. It was perfect for my family.. until this recent trip.
The front desk staff (Cory) was very aloof - when I said hi, he looked at his screen and said “how could I help?” - definitely not the vibe I want or expect when we’re paying this much.
Then I missed to give the bellhop our ticket (I noticed within 20 minutes and went back downstairs), this man scolded me and said “yes! We need this! If not, how can we get your bags to you?!… they’ll bring it up and you can...
「I’ve always loved this hotel. It was perfect for my family.. until this recent trip.
The front desk staff (Cory) was very aloof - when I said hi, he looked at his screen and said “how could I help?” - definitely not the vibe I want or expect when we’re paying this much.
Then I missed to give the bellhop our ticket (I noticed within 20 minutes and went back downstairs), this man scolded me and said “yes! We need this! If not, how can we get your bags to you?!… they’ll bring it up and you can...
Jessica