「The check in clerk was so sweet and accommodating and understanding of our situation. She tried her best to make sure we were able to still get a room that day even though we booked for the wrong weekend and the new reservation wasn't coming up on her end. 」
「Kaihila was so very helpful in getting in our room early so we could go and enjoy our day in Seattle. She let us know about the breakfast and about our stay. We really appreciate all her help and we would stay there again the next time we are in Seattle.」