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"Stunning grounds, beautiful facilities we stayed in the palace section of the hotel very accommodating, very friendly, food very consistent staff very accommodating even with a late flight offered us to use the facilities including a meal at the palace for snack time. Thank you already looking to book again with our extended family next time. Special thanks Santiasa for the outstanding service thank you so much also to all the others could probably mention them all "

"Rooms were beautiful and staff were amazing. Unfortunately there is construction happening next to the hotel which was noisy through the day. I would highly recommend once the noise of the construction settles. "

"Amazing place, nice people, make sure to get ocean view"

"One of the best hotels over stayed at, it gave serious White Lotus vibes (in a good way) The staff are incredible. All so kind, sweet and caring. The pool areas are amazing. Best I've ever stayed at! The breakfast was amazing! So many different cultures to try their food, I loved it! Ate there every day and never got bored. They had some pretty major renovations going on but It did not impact me at all. The team managing is should get an award as it has been impeccably managed. The construction area is coordinated off with huge beautiful gardens so you would never know and it made the hotel even more beautiful. My only suggestion to get more of my money would be change some of the dining options to be more regular food in the evening. Most of your restaurants were dead and felt too formal and expensive. The pool menu is great during the day but I found it hard to eat anywhere with my kids at night. I had to go to the next hotel door which was a loss for you. I would have happily never left! Thank you for a wonderful stay, I hope to come back!"

"Everyone and everything was wonderful."

"Outstanding reception , gelt like we were returning home. Staff most helpful. Our gave hotel at Nusa dua"

"Everything was amazing! Clean room, friendly and helpful staff, the amenities were on point and our stay was just amazing!"

"Great The lagoon is so nice"

"Great experience overall! Lagoon villa room and facilities were exceptional. Staff are the heart of the hotel and go above and beyond to make your stay special. We wished we had more time to experience it all. Can’t wait to return. "