Thank you for the compliments about our staff. It was a pleasure hosting you. We try to make our guest stays as pleasant as possible. I am sorry there was something lacking regarding the cleaning. We recently re-painted the property, we have a multi-photo cleaning report for the cleaning prior to your arrival, and the whole apartment appears to be spotless. Likewise, we are mystified about your comments regarding the furniture. We could not fault the furniture in the living area, and the current long-stay guest who stayed there for months a year ago could not find a problem with anything. If you could contact us about the problem you found, we would really appreciate it. I do hope that we see you again, with your returning-guest discount. You are welcome to return here, but if you would like to try somewhere else for a change of scene, we have nearly 30 different locations around inner Melbourne, with more than 900 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time. Regards, Chris McDonald, StayCentral Melbourne Corporate Apartments.