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Reviews of Lancemore Lindenderry Red Hill

5 out of 5
Lancemore Lindenderry Red Hill
142 Arthurs Seat Road, Red Hill, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 134 reviews" "
Rating 8 - Good. 29 out of 134 reviews" "
Rating 6 - Okay. 9 out of 134 reviews" "
Rating 4 - Poor. 7 out of 134 reviews" "
Rating 2 - Terrible. 2 out of 134 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Fiona, Twickenham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay with big rooms. Excellent staff. Only draw back was that the bathtub was very shallow so not the luxury experience one would expect at this kind of hotel and price.
Stayed 1 night in Apr 2024
Response from James Perkins - General Manager on 2024/4/15
Thank you for your feedback! We're delighted to hear that you enjoyed our spacious rooms and experienced excellent service from our staff. We apologize for any inconvenience caused by the shallow bathtub and appreciate your valuable input. We'll definitely take your comments into consideration to further enhance the experience for our guests. We hope to welcome you back again soon for an even more enjoyable stay!

10/10 Excellent

Jean-Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We went there for 2 nights for our little family getaway.. the place, the food & specially the staff there are Wonderful.. We enjoyed our stay so much & will definitely go back.. Thank you all for making our stay memorable!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Francine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! The area can be tricky if you are relying on ride shares and they were able to put us in touch with a reliable driver.
Stayed 1 night in Mar 2024

10/10 Excellent

Lynda

Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service by staff
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced rooms
The location,service & quality of food was great. the letdon was the size & quality of our terrace room for the price we paid - overpriced based on size & quality of finishes.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to breath relax and enjoy.
Great friendly staff and amazing beautiful place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Next time I will be sure to stay more than one night to really make the most of the experience. I look forward to my next visit!
Stayed 1 night in Jan 2024

10/10 Excellent

Mongthanh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful property! Service was excellent!
Stayed 1 night in Dec 2023

8/10 Good

George

6/10 Okay

Peter

Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place hidden in the red hill area.
Stayed 1 night in Oct 2023

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
juist beautiful
Stayed 1 night in Sep 2023

10/10 Excellent

Ajay, Pascoe Vale South

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and all the staff are amazingly friendly. The grounds were well kept and lovely to spend a good few hours walking around! We'll definitely be back :)
Stayed 2 nights in Sep 2023

10/10 Excellent

Lakis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Amenities
Scenic
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Marcelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are simply a delight. The tasting room had a great vibe to it with knowledgeable staff. Nothing was to much and it leaves you with a sense that everyone is important. Also the marshmallows around the fire was a winner.
Stayed 1 night in Aug 2023
Response from Tanya Bhandari on 2023/8/27
Dear Marcelle,Thank you for your lovely review and kind words. We have glad to note that you enjoyed our Embers & Wine experience by the open fire, a true winter delight! It was our pleasure to host you and hope to welcome you back when you are in the region next.Kindest Regards,Tanya BhandariAccommodation ManagerLancemore Lindenderry at Red Hill

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Anna Maria Carmela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property and staff were amazing! We had a wonderful stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Andrew on 2023/6/6
Dear Traveler,Thank you so much for your review of our hotel and we are delighted you enjoyed your stay.Best wishes

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Raquel is excellent with guests, local wines great in the lounge. Pool was cold, and overall it feels drafty in cold weather. Bed perfect, room huge, shower epic. Dining was booked out with no room for house guests.
Stayed 2 nights in May 2023
Response from Andrew on 2023/5/23
Morning Bradley,Thank you very much for taking the time out to complete a review of our hotel .Your comments on Raquel's service is most appreciated and will be shared with her and we are glad you enjoyed the local wine. Please accept our sincere apologies in regards to the pool temperature and the dining room not being available. The team have been made aware of these issues and will rectify the same .We do hope we will be another opportunity to welcome you back to Lancemore Lindenderry in the not too distant future.Kind regardsAndrewGeneral ManagerLancemore Lindenderry Red Hill

10/10 Excellent

Chrisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from andrew on 2023/6/6
Hi Chrissy,Thanks you so much for posting a review. We are delighted to hear you enjoyed your stay.We look forward to welcoming you back again,

4/10 Poor

Elvira

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room did not get serviced
Stayed 2 nights in Mar 2023

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from LLRHGM on 2023/3/17
Good morning LisaThank you for the five star review – thrilled you enjoyed your time with us.SincerelyNiel MasonGeneral Manager Lancemore Lindenderry Red Hill

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were superb couldn’t be more helpful
Stayed 2 nights in Feb 2023
Response from LLRHGM on 2023/2/15
Good morning Paul,Thank you for the five star review. We are thrilled you enjoyed your time with us. I also appreciate the nod to our staff for their service delivery – it is a magical place to work and we enjoy coming down that driveway everyday to share stories with our guests.We all look forward to welcoming you in again soon.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities, well maintained and staff provided good recommendations for the surrounding area for new by spots to eat and wineries to visit
Stayed 2 nights in Jan 2023
Response from LLRHGM on 2023/2/4
Good morning Sam ,Thank you for the review. We are thrilled you enjoyed your time with us.Going to use the opportunity to highlight recent AGFG awarding The Dining Room 15 points (two hats) taking us to equal third restaurant on the Peninsula. To celebrate, we are offering a “Highlights” 3 course option and introducing a Sunday Brunch. All looking to widen exposure of Chef’s incredible skills. Hoping word spreads wide.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Karen

Stayed 1 night in Jan 2023
Response from LLRHGM on 2023/1/17
Good morning Karen,Thank you for the 10/10 review. We are delighted you enjoyed your time with us here in Red Hill.It's my absolute pleasure to inform you that The Dining Room at Lancemore Lindenderry Red Hill has been awarded an AGFG Chef Hat for 2023! Chef Diego, Julian and their respective teams thank you for the support in allowing us to deliver a product and service experience to achieve this wonderful moment of success ausgoodfood / agfgSincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

8/10 Good

Georgina, London

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful property among the vines, with lots of space to walk and plenty of activities (pool, tennis court, library etc). The property was recently renovated, however there is quite a mix of old features (e.g. the pool) that require updating to compete with other properties in the area. As this is a popular wedding reception venue good to check whether or not your stay will conflict with another wedding. The food options were spectacular, but make sure to book ahead if you'd like to go to the dining room for dinner. The cellar door was good for a relaxed meal.
Response from LLRHGM on 2023/1/17
Good morning Georgina,Thank you for the kind review and thank you for choosing to stay with us over the holidays. Wishing you safe travels back to the UK and I hope we have the opportunity to welcome you in again.Tank you also for the nod to our restaurant – The Dining Room. It's my absolute pleasure to inform you that The Dining Room at Lancemore Lindenderry Red Hill has been awarded an AGFG Chef Hat for 2023! Chef Diego, Julian and their respective teams thank you for the support in allowing us to deliver a product and service experience to achieve this wonderful moment of success ausgoodfood / agfgSincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous. The location was perfect, the pool was welcoming, the grounds were lovely to walk around. The breakfast was delicious. Highly recommended.
Response from LLRHGM on 2023/2/4
Good morning Rosa,Thank you for the review. On behalf of Lucy and her team on the desk, Chef and his brigade and Julian and his Dining Room team, we all look forward to welcoming you in again.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Jacob

Stayed 1 night in Dec 2022
Response from LLRHGM on 2022/12/30
Good morning Jacob,Thank you so much for the five star review (10 out of 10) on this forum. Happy New Year.Wishing you all a safe, happy and prosperous 2023.SincerelyNiel MasonGeneral Manager Lancemore Lindenderry Red Hill

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing reception staff!!!
Stayed 1 night in Oct 2022
Response from LLRHGM on 2022/11/5
Good morning Harry,Thank you for the very kind five star review.On behalf of Lucy and her team, Lennie, Raquel and Fiona – what a delight to receive this feedback. So pleased you enjoyed your time with us. SincerelyNiel MasonGeneral Manager – Lancemore Lindenderry Red Hill

8/10 Good

Kym

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property and surroundings are beautiful. However we were disappointed to find the pool and spa were not working. It was even more disappointing because we hadn’t been told in advance, and found out after we had made our way down for a swim. Otherwise, everything was lovely. A big shout out to the lady (sorry, can’t recall her name) working in the cellar door and restaurant who does an exceptional job!
Stayed 1 night in Sep 2022
Response from LLRHGM on 2022/9/29
Good morning Kym,Thank you for the review and lovely feedback.Apologies again for the pool; we have certainly attempted to let all guests know well in advance of their arrival and sorry we didn’t get through to you. We have been very fortunate given the relationship with our suppliers to have fast tracked a new heater and it will be installed Wednesday (almost four weeks ahead of forecasted arrival). And, it was Lisa who looked after you and she is most appreciative of the feedback here.Glad you enjoyed your stay with us and hope to see you again soonSincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff super friendly and helpful
Stayed 1 night in Sep 2022
Response from LLRHGM on 2022/9/23
Good morning Julie,Thanks for staying with us and for the five star review – this is awesome.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Staff were very friendly. Would highly recommend Lancemore
Stayed 1 night in Sep 2022
Response from LLRHGM on 2022/9/13
Good morning William,Thank you for the review and your nod to our amazing staff – the recognition very much appreciated. Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Martin

Stayed 1 night in Aug 2022
Response from LLRHGM on 2022/8/30
Good morning Martin,Thank you for the five-star review- it is really appreciated by us and we are thrilled you enjoyed your time with us here in red Hill.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2022
Response from LLRHGM on 2022/8/20
Good morning Michelle,Very kind, thank you for the 10 out of 10 review. Looking forward to welcoming you in again.Sincerely,Niel MasonGeneral Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Nick

Stayed 1 night in Jul 2022
Response from LLRHGM on 2022/8/12
Good morning Nick, Thank you for the five star review. All of us very much appreciating you choosing to stay and delighted you enjoyed your time with us here in Red Hill. Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Andryei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2022
Response from LLRHGM on 2022/6/14
Good morning Kate , Thank you for the kind review. We appreciate you staying with us here in Red Hill. Until we see you again, safe travels Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Anushka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and serene. The only critique was on the day we were leaving at 8am we got woken up by a wood chipper being used to clear some trees
Stayed 3 nights in May 2022
Response from LLRHGM on 2022/6/14
Good morning Anushka, Thank you for the kind review. I am so sorry about killing the serenity with the wood chipper – we’ve been waiting for him since the storms in October and too scared to send him away. Hoping you were able to enjoy the property once that all settled down. Until we see you again, safe travels Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
Response from LLRHGM on 2022/7/20
Hello Michael Thank you for your kind 5 star review here. We look forward to welcoming you in again. Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from LLRHGM on 2022/7/20
Good morning Tamara, Thank you for staying with us and we are delighted to receive the 5 Star review Glad you enjoyed your time on the Peninsula and we all look forward to welcoming you in again Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
Response from LLRHGM on 2022/7/20
Hello Adrianne Thank you for your kind 5 star review here. We look forward to welcoming you in again. Sincerely, Niel Mason General Manager – Lancemore Lindenderry Red Hill

8/10 Good

Jasper

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2022
Response from LindenderryGM on 2022/1/19
Thank you Jasper We look forward to welcoming you in again. Sincerely Niel Mason

10/10 Excellent

Romano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional and super friendly. Thank you
Stayed 1 night in Dec 2021
Response from LindenderryGM on 2021/12/14
Good morning Romano I can ask for no better commendation than “Staff was exceptional and super friendly”. It is everything we strive for. So pleased you enjoyed your stay with us. Thank you. Sincerely Niel Mason General Manager Lancemore Lindenderry Red Hill

8/10 Good

Ayse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, we would come back again.
Stayed 2 nights in Nov 2021
Response from LindenderryGM on 2021/11/26
Thank you so much Ayse We look forward to welcoming you in again then. Sincerely Niel Mason

10/10 Excellent

Melanie van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful setting, very comfortable, excellent breakfast, however no phone coverage and the restaurant was sadly closed during our stay. But the stalk were very accommodating and we had a lovely stay
Stayed 2 nights in Oct 2021
Response from LindenderryGM on 2021/11/5
Thank you Melanie, We appreciate you choosing to stay despite the impacts of the storm; now a week after it hit we remain without power, mobile phone signal and generator dependent. But we are thrilled to be open again and welcoming in guests to stay. The Dining Room we are able to operate Wednesday through Saturday for dinner, Friday through Sunday lunch. Unfortunate you were not able to try Diego’s new menu and hope the opportunity presents for you to do so in the near future. Kind regards Niel Mason