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Reception staff were very friendly and helpful. The property is lovely - our room was very spacious and had a lovely, private garden, which was quite special. The beds were very comfy and the towels were large and fluffy. We’ll be happy to return.
Person at reception was lovely and very informative. Very accommodating staff. Close to the beach and Main Street in Mornington. I’d definitely recommend this property!
Robert
Stayed 1 night in Jan 2024
Response from Brooklands Reception on 2024/2/21
Thank you for staying with us. We appreciate your feedback
Great location for Mornington and decent hotel for short stays. Very clean, comfortable and close to amenities.
Angus
Stayed 4 nights in Jan 2024
Response from Brooklands Reception on 2024/2/21
Thank you for staying with us. We appreciate your feedback
8/10 Good
Emma
Traveled with partner
2023/12/31
Liked: Cleanliness, staff & service, amenities
The Nespresso machine didn’t work (didn’t pierce the pods) and the basin in the bathroom didn’t drain (appears the metal in built plug was broken). Check in and check out was easy and staff were very accomodating about us checking in earlier. Rooms clean. Small kitchen and fridge convenient. Communication very easy. Location on point too. Short walk to all the cafes. Parking right out the front of our place.
Emma
Stayed 1 night in Dec 2023
Response from Brooklands Reception on 2024/2/21
Thank you for staying with us. We appreciate your feedback
Clean and comfortable beds, quiet away from road noise. Really nice place to stay for a few nights. Room had everything we needed except tissues and block out blinds with some like coming through curtain edges. Highly recommend, friendly staff.
Enjoyed stay, however, booked through your site, requesting spar in room, however, evidently not listed as a requirement on booking, hence no spar - nevertheless, despite this omission, stay was enjoyable
Peter
Stayed 2 nights in Nov 2023
Response from Brooklands on 2023/11/13
Thank you for the feedback.Regards Brooklands
10/10 Excellent
Julie
2023/11/6
Julie
Stayed 2 nights in Nov 2023
Response from Brooklands on 2023/11/28
Thank you for staying with us. We appreciate your feedback
The shower had a water not enough warm and because not available an appropriate stop on the floor the water was free to overflow until the toilet suote. Plus the toilet suite's lid was not able to stay up.
Gino
Stayed 1 night in Nov 2023
Response from Brooklands on 2023/11/5
Thank you for your feedback - we have reported the issues to maintenance. Regards Brooklands
Friendly staff. Quiet area about a 10 minute walk to the main are of town. Nice clean rooms. Shower, however, was disappointing. Took ages to heat up, very low pressure and tricky to get temp right.
Verified traveler
Stayed 2 nights in Oct 2023
Response from Brooklands on 2023/11/3
Thank you for staying with us. We appreciate your feedback
Upon arrival Staff were extremely helpful to ensure room was suitable for my husband you had recently had knee surgery. The pool/spa area was an asset, clean and inviting lovely grounds
geraldine
Stayed 1 night in Oct 2023
Response from Brooklands on 2023/10/24
Thank you for staying with us. We appreciate your feedback
Had a nice stay the room was spacious and very clean . Bed was comfortable. Quiet location and easy to park. Staff was very friendly and helpful communication was excellent . I would recommend this property.
caroline
Stayed 1 night in Oct 2023
Response from Brook on 2023/10/12
We are so glad you enjoyed your stay with us!
10/10 Excellent
Graeme
Traveled with partner
2023/10/7
Liked: Amenities
Location great staff fantastic very nice place to stay
Graeme
Stayed 1 night in Oct 2023
Response from Brooklands on 2023/10/7
Thank you for your feedback! We are so glad you enjoyed your stay with us.
Although a bit dated the room was clean and comfortable. The pool and hot tub were excellent. Just what we needed after a long drive. We would definitely go back.
Lachlan
Stayed 1 night in Sep 2023
Response from Brooklands on 2023/9/22
Thank you for the feedback. We look forward to having you stay with us again. Regards Brooklands
We have enjoyed our 2 nights stay. Very friendly staff, large room, comfortable bed and a coffee machine. The very large pool and a spa were a big bonus.
Will book again, for sure.
Eleanor
Stayed 2 nights in Sep 2023
Response from Brooklands on 2023/9/13
Thank you for staying with us. We appreciate your feedback
We arrived late but were sent a text so entrance was smooth. Beautiful gardens around many rooms made ours seem secluded. Heater and lights were left on for us, which was so very considerate. It was a very large room so for the price which included access to an indoor heated pool and a short walk to town, we will definitely go to Brooklyns again.