Find hotels near Medieval Adventure at Castillo San Miguel, San Miguel de Abona from NT$2,691

"THE POOLS ARE CLOSED for renovation. I cannot believe this property is still advertising with “3 open pools”. This is clearly their main selling point. This is false advertising as the whole lounger/pool area is taped off and inaccessible, with no works in progress. It was not even mentioned during check in, only when we asked afterwards. Ended up checking out early as there is nothing to do there without the pool area. It’s just a basic apartment in the middle of the windy area. "

"We thoroughly enjoyed our "

"Overall the stay at Santa Barbera was very good "

"View was amazing! Friendly environment."

"Hotel was clean and well kept.The staff and the food leave a lot to be desired,my friend ended up with a upset stomach after eating pasta one lunch time."

"There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath. "

"Room was comfortable and clean. The pool area looked nice. The staff was pleasant but not very helpful."

"The cleaning ladies were very nice and helpful, but the blankets were dirty. I showed one of the cleaning ladies my blanket and asked for a clean one. She said it was just old, folded it, stored it in the cabinet, and gave me another blanket. I left right afterwards and didn’t really look at it. When I returned, I saw that it was dirty with a very large stain on it. Having dirty blankets was a big problem. The walls are also very thin and you can hear everything going on in the hallways. In the mornings when the cleaning ladies were working, I could hear everything they said to each other. It was not restful and very disquieting. "

"Pool area was spacious and well laid out. The apartment was excellent and the staff very good"