標準客房, 1 張加大雙人床 | 書桌、熨斗/熨衣板、免費無線上網、床單

伍德蘭斯套房飯店的評分

3 out of 5
伍德蘭斯套房飯店
854 N. 8th Street, Medford, WI

評論

7.8

不錯哦

10 分,有夠讚;236 則評論中有 70 則" "
8 分,不錯哦;236 則評論中有 97 則" "
6 分,一般般;236 則評論中有 43 則" "
4 分,不太好;236 則評論中有 20 則" "
2 分,很糟糕;236 則評論中有 6 則" "

8.2/10

整潔度

8.4/10

員工素質

7.0/10

設施服務

7.6/10

住宿環境和硬體

7.8/10

環保程度

評論

8/10 不錯哦

Wendy,Eden Prairie

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
Nil 於 2024年4月6日回覆
Thank you for your 4-star review! We're delighted you enjoyed your stay and hope to welcome you back soon.

8/10 不錯哦

carmen

The property was ok
於 2024 年 1 月住了 1 晚
nil 於 2024年4月1日回覆
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.We appreciate your kind words and hope to have the opportunity to welcome you back for another fantastic experience in the near future.

10/10 有夠讚

Charles

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Fast check in. Wonderful location. Rooms ready when needed. Any requests taken care of immediately. Terrific light breakfast. Great coffee.
於 2024 年 2 月住了 1 晚
nil 於 2024年2月18日回覆
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and that our location, service, and amenities met your expectations. We always strive to ensure our guests have a comfortable and memorable experience. Your satisfaction is our priority, and We hope to welcome you back for another fantastic stay in the future

8/10 不錯哦

Brett

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Nice place for a quick stay in the area. Many restaurants in the area as well.
於 2024 年 2 月住了 1 晚
Owner 於 2024年2月17日回覆
Thank you Brett for your feedback. We look forward to the opportunity of hosting you again in the future

8/10 不錯哦

Deb

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Nil 於 2024年1月11日回覆
Dear [Reviewer's Name],Thank you for taking the time to share your feedback and for giving us nice rating! We're delighted to hear that you had a positive experience during your stay at woodlands inn and suites.Your input is valuable to us, and if there's anything specific you enjoyed or if you have any suggestions on how we can enhance your experience next time, please let us know. We strive to continually improve and ensure our guests have a memorable stay.Looking forward to welcoming you back in the future!

10/10 有夠讚

Daniel

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Priced appropriately/Accomodating
It was fine for one night, the manager was very friendly, priced reasonably, the place seemed clean, the pillows were pretty good, accommodating to family that needed some time to catch up, could use either more or better towels, and the bed was way too hard for me. Overall...it's priced appropriately, can't complain too much!
於 2024 年 1 月住了 1 晚
Nil 於 2024年1月8日回覆
Dear DanielI hope this message finds you well. I recently had the pleasure of staying at your hotel for one night, and overall, I had a positive experience. The manager was exceptionally friendly, and I found the pricing to be reasonable. The cleanliness of the place was evident, and the pillows provided were quite comfortable.I appreciated the accommodation you offered to my family, allowing us some time to catch up in a comfortable environment. However, I wanted to share some feedback for potential improvements. While the towels were functional, I believe having either more towels or ones of higher quality would enhance the guest experience.Additionally, I found the bed to be a bit too hard for my liking. It's a subjective matter, but I thought it might be worth mentioning for consideration.Despite these minor points, I want to emphasize that I believe the overall pricing is appropriate, and I don't have significant complaints. Thank you for providing a welcoming environment for my stay, and I hope this feedback proves helpful for future

10/10 有夠讚

Janel,Saukville

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Very clean, comfortable and quiet....staff was gracious and friendly as well. Great place to stay when in the area for business.
於 2023 年 12 月住了 2 晚
nil 於 2023年12月7日回覆
Dear janel,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel very clean, comfortable, and quiet. Our team strives to provide a welcoming environment, and it's heartening to know that our staff's gracious and friendly service left a positive impression on you.We're thrilled to be your preferred choice for business stays in the area, and we look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved or any areas where we can further enhance your experience, please feel free to let us know.Safe travels, and we appreciate your patronage!

10/10 有夠讚

Susan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Management 於 2023年12月6日回覆
Dear Susan,Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience at our hotel. Our team works hard to ensure our guests have the best possible stay, and it's very rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

2/10 很糟糕

Alexandra

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Dirty room! Lady bugs all over. Staff wasn’t wearing shoes. Beds are more than 20 years old and the thinnest blanket on bed. Rooms were so cold!
於 2023 年 12 月住了 1 晚
Management 於 2023年12月6日回覆
Dear Alexandra,Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconvenience you encountered during your stay. We check everything in the room and there is not any type of bugs. Also we take good care for cleanliness As you can see our cleaning reviews our housekeeping put way too much effort for clean each rooms. Our staff is expected to adhere to a high standard of professionalism, including wearing appropriate footwear. We will remind and reinforce our dress code policies to ensure a more comfortable and hygienic environment for our guests. Thank you for staying with us.

6/10 一般般

Gregory

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
Okay, but NOT Great
Property has been remodeled and room was nice, however the bathroom was very aged and fixtures yellowed. The beds were the hardest most firm bed you have ever felt, not for us. Breakfast was toast and bagels, far less than we expected based off of description.
於 2023 年 11 月住了 1 晚
patel 於 2023年11月30日回覆
Dear Gregory foltz ,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding the remodeled room and are pleased to hear that you found it nice. However, we sincerely apologize for any disappointment you experienced with the bathroom and the firmness of the beds.Your comments about the bathroom fixtures and the condition of the beds are valuable to us, and we will certainly address these concerns with our team to ensure improvements are made. We understand the importance of a comfortable stay, and we regret if we fell short of your expectations in this regard.Regarding breakfast, we apologize that it did not meet your expectations. Your feedback is crucial, and we will review our offerings to ensure they align with the expectations set by our description. We appreciate your honesty, as it allows us to make necessary adjustments and improvements.We genuinely value your input and would welcome the opportunity to make things right.Thank you for choosing to stay with us, and we hope to have the chance to welcome you back for a more satisfying experience in the future.

10/10 有夠讚

james

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
manager 於 2023年10月22日回覆
Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience at our hotel. Our team works hard to ensure our guests have the best possible stay, and it's very rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for how we can make your next visit even better, please feel free to share. We appreciate your feedback

2/10 很糟糕

Stuart

喜歡:員工素質
不喜歡:整潔度
It was not what we expected. Rooms Smelled and the window covering was ripped in several places.
於 2023 年 10 月住了 3 晚
Manager 於 2023年10月22日回覆
dear Stuart, I'm sorry to hear about your experience.we also offer you different room but you were expecting more than you were paying. you told us if i m alone i can stay in that room but my wife dint like that room. so, what is the meaning of this review?we already refund you full amount at that time because you don't like room. after you left we checked room there was nothing wrong in that room also, you were taking our both key with you. so we lost because we couldn't rent the room. and we called you three times for return the room keys so you got mad and you posted wrong review.

10/10 有夠讚

Mary-Elizabeth

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property is a little dated, in a good way. Back to basics! It was clean, very close to shopping. Staff was excellent!
於 2023 年 10 月住了 1 晚
patel 於 2023年10月15日回覆
Thank you for your feedback! We appreciate your perspective on the property's classic charm and its clean, convenient location. Our dedicated staff always strives to provide excellent service. We hope to welcome you back in the future for another wonderful stay!

10/10 有夠讚

Monte

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
patel 於 2023年10月17日回覆
Thank you so much for your fantastic 5 out of 5 review! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific you'd like to highlight or any particular staff member who made your stay special, please feel free to let us know. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future for another excellent stay!

6/10 一般般

Hugo,VILLA PARK

於 2023 年 10 月住了 3 晚
owner 於 2023年11月3日回覆
Thank you very much for your feedback. We look forward to the opportunity of hosting you again in the future

10/10 有夠讚

Alex

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They let me in early which really helped my schedule! Beyond happy with the customer service!
於 2023 年 9 月住了 1 晚
Nil patel 於 2023年9月25日回覆
Dear Alex,We're delighted to hear that you had such a positive experience with our customer service team and that they were able to accommodate your early entry request. Your satisfaction is our priority, and we appreciate your kind words. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

8/10 不錯哦

Amy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I would stay here again.
Excellent service, very clean, friendly staff, simple but very good self-serve breakfast. The facility is pretty basic, but that's all I need. I would stay here again.
於 2023 年 9 月住了 1 晚
Nil patel 於 2023年9月18日回覆
We are very grateful to you for giving us review, Next time we will try to provide you with even more facilities and happiness, Our effort is to provide good service to all......Thank you

8/10 不錯哦

Kevin

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyable stay. Will return
於 2023 年 9 月住了 2 晚
Owner 於 2023年9月4日回覆
Dear Kevin,Thank you for your review and for choosing our hotel. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We would be honored to welcome you back anytime your travels bring you to Medford Wisconsin. Please don't hesitate to reach out if you need assistance with future reservations.

8/10 不錯哦

Michael

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Our stay
It was fine, looks like they recently renovated some things. The room was fine, bed was comfy and the suite was roomy. The only thing is maybe a few more towels in the room and a bigger fridge (ours froze everything inside) my sons room fridge had baby food that was left from the previous occupant
於 2023 年 8 月住了 2 晚
Management 於 2023年9月3日回覆
Dear Michael,,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay.I apologize for any inconvenience you experienced with the towels and the refrigerator during your recent stay. We will certainly take your suggestions into consideration to make necessary improvements.Regarding the towels, we will ensure that there are an ample number of towels provided in each room to meet our guests' needs in the future. Additionally, we will inspect and maintain the refrigerators to prevent any freezing issues, and we will also reinforce our cleaning protocols to ensure that no items are left behind from previous occupants. We hope that you will give us another opportunity to provide you with a more comfortable and enjoyable experience on your next visit. We value your feedback and look forward to welcoming you back in the future.

10/10 有夠讚

MARY,PRIOR LAKE

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The property owners were onsite, always available and very responsive. They were a pleasure to deal with
於 2023 年 8 月住了 1 晚
Management 於 2023年8月23日回覆
Dear Mary,We greatly appreciate your kind words and are thrilled to hear that your experience with them was so positive.Their dedication to being onsite, readily available, and responsive is something we take great pride in. We believe that excellent communication and accessibility are key to ensuring a seamless and enjoyable experience for our valued clients like you.Your positive experience serves as a true testament to the hard work and commitment of our property owners. We will make sure to pass on your feedback to them, as we know they will be just as delighted to hear about your satisfaction.Thank you once again for choosing Woodlands inn. We look forward to serving you in the future and continuing to exceed your expectations.

8/10 不錯哦

Robert

於 2023 年 8 月住了 3 晚
Owner 於 2023年9月8日回覆
Dear Robert,Thank you very much for your feedback. We look forward to the opportunity of hosting you again in the future.

4/10 不太好

Andrea

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was very unhappy with the cleanliness of the hotel. There was a crusty white substance on my bed skirt, the comforters were stained, as were our towels, the floor was not properly cleaned, and the bathtub filled up with water while showering. I was also greeted with feces on the toilet seat when I entered the room. It was a place to stay for the weekend but I will not return.
owner 於 2023年8月15日回覆
I sincerely apologize for the unacceptable experience you had during your stay at our hotel. Your feedback is extremely valuable to us, and I want to assure you that this falls far below the standards we strive to maintain. I deeply regret that you encountered issues with the cleanliness of your room, including the bed skirt, comforters, towels, floor, bathtub, and toilet seat. Please know that this is not indicative of the level of service we aim to provide our guests.I want to assure you that we take these matters seriously and will be conducting a thorough investigation to identify the root causes of these problems. We will be addressing these issues with our housekeeping team to prevent similar incidents from occurring in the future. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short in meeting your expectations this time.While I understand your decision not to return, I sincerely hope you would consider giving us another chance in the future.Your feedback helps us improve, and we are dedicated to regaining your trust.Thank you for bringing these issues to our attention, and I hope we can make amends for your disappointing experience.

6/10 一般般

Barbara

情侶出遊
不喜歡:住宿環境和硬體
Corridor dark
於 2023 年 8 月住了 1 晚
Owner 於 2023年8月11日回覆
Dear Barbara,Thank you for the review. We do apologize for the frustrations you have experienced with your stay. We hope next time to make your stay even better. Thank you for your business.

8/10 不錯哦

Brian

於 2023 年 8 月住了 1 晚
Owner 於 2023年8月30日回覆
Dear Brian,Thank you very much for your feedback. We look forward to the opportunity of hosting you again in the future.

10/10 有夠讚

Steven

喜歡:整潔度、員工素質和住宿環境和硬體
Motel attendant was very nice and helpful. Room was very clean.
於 2023 年 7 月住了 1 晚
Owner 於 2023年8月1日回覆
Dear Steven,We're delighted to hear that you had a positive experience and that our team was able to provide you with excellent service. We enjoyed to have you as a guest at Woodlands inn&suite. We appreciate your kind words and look forward to the opportunity of hosting you again in the future.

8/10 不錯哦

Cheryl

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
While it is very basic, it was comfortable and fit our needs for the weekend. Staff is friendly and accommodating. A fresh coat of paint could work wonders and large garbage cans by all entrances would keep trash off the ground and parking lot.
於 2023 年 7 月住了 2 晚
Nirmal 於 2023年8月4日回覆
Dear Cheryl,We're delighted to hear that you had a great experience at our hotel. Providing excellent service and creating a welcoming atmosphere are top priorities for us, so it's wonderful to know that our staff contributed to your positive stay. Thank you for bring attention we will make sure that we take care of that. We appreciate your kind words and look forward to the opportunity of hosting you again in the future.

10/10 有夠讚

Kimberly

於 2023 年 7 月住了 1 晚
NIL 於 2023年7月25日回覆
Dear Kimberly Thank you for your review! We're delighted to hear that you had a great experience at our hotel. Providing excellent service and creating a welcoming atmosphere are top priorities for us, so it's wonderful to know that our staff contributed to your positive stay. We appreciate your kind words and look forward to the opportunity of hosting you again in the future.

8/10 不錯哦

Andrea

於 2023 年 7 月住了 1 晚
Management 於 2023年8月15日回覆
Dear Andrea,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 有夠讚

Matthew

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Very clean and updated. Staff is very friendly and helpful. I will stay here next year for sure!!
於 2023 年 7 月住了 2 晚
owner 於 2023年7月20日回覆
Dear Matthew,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 一般般

Stacy

情侶出遊
喜歡:員工素質
I like the convenient location to everything. We did not like the breakfast as there was only fruit, nothing else like advertised on the website. The beds were uncomfortable as well.
Management 於 2023年7月20日回覆
Thank you Stacy, for your review and for choosing our hotel. we are looking forward to having you again as a guest in our hotel. We do apologize for the frustrations you have experienced with your stay. We hope next time to make your stay even better.

6/10 一般般

Meghan

不喜歡:整潔度和住宿環境和硬體
Average hotel stay. Average breakfast. Nothing remarkable. They are quick to no show you if you are arriving after 9pm for your whole stay.
於 2023 年 7 月住了 1 晚
Management 於 2023年7月12日回覆
Dear Meghan,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate hearing from our guests, as it helps us identify areas where we can improve our services.We're sorry to hear that your experience was average and that our breakfast did not meet your expectations. We strive to provide a variety of options to cater to different tastes, and we regret if we fell short in delivering a remarkable breakfast experience for you. Your feedback will be shared with our team, and we will explore ways to enhance our breakfast offerings.Regarding your comment about being no-showed for arriving after 9pm for your entire stay, we apologize for any inconvenience this may have caused. We understand the importance of accommodating our guests' needs, including late arrivals. We apologize if there was any miscommunication or if our procedures did not align with your expectations. We will review our policies to ensure that we are providing the best possible service to all our guests.We appreciate your feedback and take it seriously as we continuously strive to improve our guests' experiences. If you have any further comments or suggestions, please feel free to reach out to us directly. We value your input and would like to make things right.Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future.

6/10 一般般

James

商務旅客
不喜歡:員工素質
Terrible front desk guy he has no customer service skills. I travel for business and will not stay here again
於 2023 年 7 月住了 1 晚
Front Desk Guy 於 2023年7月10日回覆
Dear James,Thank you for taking the time to provide your feedback on your recent stay at our establishment. We value all guest reviews as they help us to continuously improve our services and ensure a delightful experience for all.We were disheartened to learn that our front desk representative did not meet your expectations in terms of customer service. Please accept our sincere apologies for any shortcomings you experienced during your stay. Rest assured, we will take this opportunity to address the matter with our team and provide additional training where necessary.We understand and respect your decision not to stay with us again. It is our utmost priority to ensure that all guests feel comfortable and satisfied with their experience. We appreciate your honesty and will reflect upon your feedback as we strive to provide exceptional service to our valued guests.Should you choose to explore other accommodations in the future, we genuinely hope that you find a place that perfectly aligns with your preferences and meets your exacting standards. We trust that your future endeavors will be filled with the level of customer service that you so rightfully deserve.Once again, we thank you for bringing your concerns to our attention, and we appreciate your understanding. If there is anything else we can assist you with or if you would like to discuss your experience further, please do not hesitate to contact our management team directly.Your Truly,The Front Desk Guy

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay!
Was up for a family reunion so arrived a little late. The check in was wonderful. The young man was so nice! The room was very clean and spacious and the water pressure was so good. Would stay there again.
於 2023 年 6 月住了 1 晚
Chirag Panchal 於 2023年7月12日回覆
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel for your family reunion. We're delighted to hear that you had a positive experience and that our team was able to provide you with excellent service.We're glad that the check-in process went smoothly and that our staff member made a positive impression on you. We take pride in ensuring that our guests feel welcomed and well taken care of from the moment they arrive.It's great to hear that you found your room to be clean and spacious. We strive to maintain high cleanliness standards to provide our guests with a comfortable and enjoyable stay. We're also pleased that the water pressure met your expectations. Little details like this can make a big difference in ensuring a pleasant experience.We appreciate your kind words and are delighted to know that you would choose to stay with us again. We look forward to welcoming you back in the future and providing you with another enjoyable stay.If you have any further comments or suggestions, please feel free to let us know. We value your feedback as it helps us improve our services.Thank you for choosing our hotel, and we hope to see you again soon!Best regards,

10/10 有夠讚

Eric

於 2023 年 6 月住了 2 晚
Management 於 2023年7月12日回覆
Hello Eric,Thank you for your review, we are happy that your stay has been 5/5 and look forward to seeing you again!

10/10 有夠讚

Margaret

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great place And staff!
於 2023 年 5 月住了 3 晚
managent 於 2023年6月7日回覆
Dear MargaretThank you for your review! We're delighted to hear that you had a great experience at our hotel. Providing excellent service and creating a welcoming atmosphere are top priorities for us, so it's wonderful to know that our staff contributed to your positive stay. We appreciate your kind words and look forward to the opportunity of hosting you again in the future.

10/10 有夠讚

Teresa

於 2023 年 5 月住了 6 晚
management 於 2023年7月12日回覆
Hello Teresa,Thank you for your review, we are happy that your stay has been 5/5 and look forward to seeing you again!

10/10 有夠讚

William

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff was polite, efficient and helpful about the area. The bathtube spout pull to transfer the water to the shower head only worked partially and the shower spray was weak.
於 2023 年 4 月住了 1 晚
managment 於 2023年4月30日回覆
Dear WilliamThank you for your feedback about your recent stay at the hotel. I'm glad to hear that our front desk staff was polite, efficient, and helpful in providing information about the area.However, I'm sorry to hear about the issue you experienced with the bathtub spout and shower spray. We strive to provide our guests with a comfortable and enjoyable stay, and it's disappointing to hear that we fell short in this area.Please know that I will bring this issue to the attention of our maintenance team so that they can address it promptly. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future. Thank you for choosing our hotel for your stay.

2/10 很糟糕

James

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
Beds were not good
於 2023 年 4 月住了 1 晚
Management 於 2023年4月30日回覆
Dear JamesThank you for your feedback regarding the beds in your room. We are sorry to hear that you did not find them to be comfortable.We take our guests' comfort very seriously, and we apologize for falling short in this area. We would have appreciated the opportunity to address the issue during your stay, as we always aim to ensure that our guests have a restful and comfortable experience.Please know that we will be reviewing your feedback with our team to see how we can improve the quality of our beds for future guests. We hope that you will give us another chance to provide you with a better experience on your next visit. Thank you for choosing our hotel

10/10 有夠讚

Sue

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From check in to check out everything was amazing. It was quiet, clean and very comfortable and the continental breakfast was also very acceptable. Coffee was hot and fresh, we enjoyed out time here very much.
於 2023 年 3 月住了 1 晚
managment 於 2023年3月27日回覆
Dear Sue,I'm glad to hear that you had a great experience during your stay! It's always wonderful when everything from check-in to check-out goes smoothly and exceeds your expectations. A quiet and clean environment is essential for a comfortable stay, and it sounds like the hotel delivered on that front. It's also great to hear that you enjoyed the continental breakfast and found the coffee to be hot and freshThank you for taking the time to share your experience with us. Your feedback will be valuable for those considering accommodations in the area. If you ever have the opportunity to stay at the hotel again, I'm sure the staff would be delighted to welcome you back.

10/10 有夠讚

Brian

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place to stay.
Great hotel. Filled with a bunch of high school kids, but they didn't disturb us one bit. Nice hotel. Wish it had a pool, but oh well.
於 2023 年 2 月住了 2 晚
chirag panchal 於 2023年3月27日回覆
Dear Brian,I'm glad to hear that you enjoyed your stay at the hotel and that the high school kids did not cause any disturbance. It's always nice to have a peaceful stay, and I'm glad that you were able to have that experience. While it would have been even better if the hotel had a pool, it sounds like you still had a good time regardless. Thank you for sharing your feedback, and I hope you have the opportunity to stay at the hotel again in the future.best ragards

6/10 一般般

Daniel

商務旅客
Very Dated rooms and facility
Room was clean but very dated old and not maintained.
於 2023 年 2 月住了 7 晚
managment 於 2023年3月8日回覆
Dear DanielThank you for taking the time to leave your feedback regarding your recent stay at our hotel. We appreciate your honest feedback and would like to apologize for any inconvenience caused during your stay.We are glad to hear that you found your room clean, and we would like to assure you that we take great pride in maintaining a high level of cleanliness throughout our hotel. However, we regret that you found the room to be dated and not well maintained.Please be informed that we are constantly working to improve the quality of our facilities and services. We are currently undergoing a renovation process to update our rooms and ensure they meet the modern standards our guests expect.Thank you again for your feedback, and we look forward to the opportunity to welcome you back to our hotel.

6/10 一般般

Jared

於 2023 年 2 月住了 2 晚
management 於 2023年3月8日回覆
Dear Jared Thank you for choosing to stay at our hotel during your recent trip. We hope that you enjoyed your stay with us and that our facilities and services met your expectations.We hope to have the pleasure of welcoming you back in the near future.

8/10 不錯哦

Patricia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 2 月住了 1 晚
management 於 2023年3月8日回覆
Dear PatriciaThank you for choosing to stay at our hotel during your recent trip. We hope that you enjoyed your stay with us and that our facilities and services met your expectations.We hope to have the pleasure of welcoming you back in the near future.

6/10 一般般

Eddie

商務旅客
喜歡:整潔度和員工素質
不喜歡:設施服務
This place was clean and warm. Staff was friendly and eager to serve.unfortunately desks light didn’t work, no coffee maker in room, and show didn’t work. Not the best also not the worst
於 2023 年 1 月住了 1 晚
Management 於 2023年2月8日回覆
Dear Eddie,Thank you for taking the time to share your thoughts about your recent stay with us. We are grateful for both the positive and constructive feedback you provided. We are glad to hear that you found our hotel to be clean and warm, and that our staff was friendly and eager to serve.We apologize for the inconvenience you experienced with the desk light, coffee maker, and TV in your room. Rest assured, your comments have been shared with the appropriate departments to address and improve these issues for future guests.We appreciate your understanding and hope to have the opportunity to make it up to you in the future.Sincerely,The Woodlands Inn & Suites

4/10 不太好

Neill

家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
It’s a nice location for deer hunting. Room is decent. There is no hot breakfast, just old doughnuts, bagels and cold cereal.
management 於 2022年12月11日回覆
Thank you, Neill, for your review and for choosing our hotel. we are looking forward to having you again as a guest in our hotel. We do apologize for the frustrations you have experienced with your stay. We hope next time to make your stay even better.

2/10 很糟糕

Sean

不喜歡:整潔度和員工素質
management 於 2023年3月8日回覆
Dear SeanThank you for choosing to stay at our hotel during your recent trip. We hope that you enjoyed your stay with us and that our facilities and services met your expectations.We hope to have the pleasure of welcoming you back in the near future.

10/10 有夠讚

ernie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very convenient
於 2022 年 11 月住了 4 晚
Management 於 2022年11月27日回覆
Hello Ernie,Thank you for your review, we are happy that your stay has been 5/5 and look forward to seeing you again!

10/10 有夠讚

Kenneth

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice comfortable place
於 2022 年 11 月住了 1 晚
Management 於 2022年11月13日回覆
Thank you Kenneth for your kind review! We strive to provide a great experience for all our guests. We hope to see you next time!

8/10 不錯哦

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy to find and friendly reception at front desk
於 2022 年 10 月住了 1 晚
Management 於 2022年11月13日回覆
Thank you Michael for such a kind review! We thank you for your stay and hope to see you next time!

8/10 不錯哦

Christopher,Antioch

家庭旅遊
喜歡:整潔度和員工素質
Convenient location. Very friendly staff. Continental Breakfast. Refrigerator & Microwave in Room
於 2022 年 10 月住了 2 晚
management 於 2022年10月24日回覆
Dear ChristopherThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.