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Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Makkah

Choose dates to view prices

Hotel Pullman ZamZam offers a genuine Makkah experience where sustainability meets luxury. Enjoy breakfast at two restaurants, browse the on-site mall, or relax with a book from the library. Free in-room WiFi and multilingual staff enhance cultural comfort.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is NT$6,552
NT$7,911 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Classic Room, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, City View

7.8 out of 10
Good
(35 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 4 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 4 Single Size Beds, City View

7.0 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 398 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 484 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Accessible, 2 Single Size Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.4 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Haram View)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Double Beds (Haram View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Suite, Multiple Beds, Courtyard View

Classic Suite, Multiple Beds, Courtyard View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Suite, Multiple Beds, Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Dining table
  • City view
  • Sleeps 7
  • 1 King Bed

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About the neighborhood

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • The Clock Towers - 2 min walk - 0.2 km
  • King Fahad Gate - 3 min walk - 0.3 km
  • Kaaba - 6 min walk - 0.5 km
  • Well of Zamzam - 8 min walk - 0.6 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Brew92 - ‬4 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪Mado مادو - ‬4 min walk
  • ‪Al Tazaj | الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel near Great Mosque of Makkah
The Clock Towers and Kaaba are located near Hotel Pullman ZamZam Makkah, which provides a shopping mall on site, a coffee shop/cafe, and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and conference space.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Meeting rooms, an elevator, and ATM/banking services
  • A computer station, concierge services, and a porter/bellhop
  • Guest reviews say great things about the breakfast and location
Room features
All 1315 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (SAR 400 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Yasmine
  • Al Zahra
  • Tea Garden

Things to do

  • Library
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 400.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 per person
  • Valet parking fee: SAR 400 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001442

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is Hotel Pullman ZamZam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pullman ZamZam Makkah?

As of 2025/11/9, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on 2025/11/16 start from NT$6,552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Pullman ZamZam Makkah?

Valet parking is available for SAR 400 per day.

What time is check-in at Hotel Pullman ZamZam Makkah?

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM. Early check-in is available for a fee of SAR 400 (subject to availability).

What time is check-out at Hotel Pullman ZamZam Makkah?

Check-out is at noon. Late check-out is available for SAR 400 (subject to availability).

Where is Hotel Pullman ZamZam Makkah located?

Located in Makkah City Center, this luxury hotel is steps from The Clock Towers and Great Mosque of Makkah. Kaaba is 0.3 mi (0.5 km) away.

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Hotel Pullman ZamZam Makkah Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 360 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 166 out of 1003 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Syed

Liked: Cleanliness
We booked 2 rooms for 3 nights with 3 twin beds in each room City View. The rooms and bathrooms need a real upgrade. For the half price, their Madina one has the upgraded and very spacious and nicely decorated rooms. If it was not for the location that you get access to haram right from your hotel, there is no fancy thing about it for the price they charge.
Stayed 3 nights in Oct 2025

8/10 Good

Ayesha

Liked: Cleanliness, amenities, property conditions & facilities
Staff was inattentive
Stayed 4 nights in Oct 2025

4/10 Poor

Atif

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This is no value for money place. stayed their for 2 nights but paid a lot. Toilets and other parts of the room need serious upgrade. As promised Haram view was not a full view but a partial side view.
Stayed 2 nights in Oct 2025

8/10 Good

Bushra

Liked: Cleanliness, amenities, property conditions & facilities
We were on the 18th floor, the room was spacious and clean, however you could still hear noise from the outside, I don't know if this was a common for all rooms. There was a small kitchen area in the room to make tea. Bathroom was clean and spacious too with all amenities available. The hotel is super close to the haram, I had read reviews that wait for the lifts were really long, but this is not something that we experienced at all. Staff were friendly and helped anytime we needed anything. The breakfast buffet is large with a nice variety. Overall, amazing experience, I would not hesitate to book here again. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and extremely near to Haram Pak.
Stayed 8 nights in Mar 2025

6/10 Okay

aadil

Liked: Cleanliness, staff & service, property conditions & facilities
The location is ideal, the issues i had were, that we were told we can check in from 2pm, but they wouldnt allow us until after 4. the air conditioning was really noisy, so was the fridge. the area outside the room was noisy and our door was not sound proofed. it was disappointing as i had high expectations of this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

MEH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this stay and highly recommend
Stayed 1 night in Apr 2025

8/10 Good

Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service. Very cooperative staff. Especially Muhanad from front desk.
Stayed 5 nights in Apr 2025

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good hotel for family
Stayed 6 nights in Apr 2025

10/10 Excellent

Abdelmohsen Abdelrazik Abdelmohsen

Liked: Cleanliness, amenities, property conditions & facilities
Closeness to the Haram
Stayed 2 nights in Aug 2025

10/10 Excellent

Fatoumata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2025

10/10 Excellent

maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice comfortable and ease experience.
Stayed 2 nights in Jun 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

4/10 Poor

Shamso

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O
Stayed 4 nights in Aug 2025

10/10 Excellent

hassan Aly Hosny Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sundus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel very close to harm everything was amazing all the stuff very professionals
Stayed 11 nights in Mar 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very close to the Haram
Stayed 3 nights in Apr 2025

8/10 Good

Hasti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Pullman Zamzam. The room was impressively spacious, spotless, and well maintained, which made the whole experience very comfortable. The property facilities were also excellent, and everything felt modern and well taken care of. A microwave in the room would have been a perfect addition, especially for longer stays. The location could not be better—just a two-minute walk to Masjidil Haram (Ka’bah) and directly above shopping malls, which made access extremely convenient. It truly feels like staying in a prestigious and central area. Staff were generally helpful and professional during the day, though I found the reception service at midnight a little less welcoming than expected. A warmer approach from the late-night team would make a big difference to the overall guest experience. In summary, this hotel offers comfort, cleanliness, and a prime location. I would happily stay again and recommend it to others looking for convenience and a sense of luxury near the Haram.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shahrior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and comfortable with great staff. Love always staying here.
Stayed 1 night in Dec 2024

8/10 Good

Md Romiz

Liked: Cleanliness, amenities, property conditions & facilities
Friend staffs, convenient
Stayed 1 night in Apr 2025

10/10 Excellent

jamila

Liked: Cleanliness, staff & service, room comfort

Amazing stay

Hotel service and customer relationship was amazing. Family friendly and security was top.
Stayed 4 nights in Dec 2024

10/10 Excellent

pulok

Liked: Cleanliness, staff & service
Happy to staying there
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesika

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Buffet breakfast is amazing. Lots of items
Stayed 4 nights in Apr 2025