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Four Points by Sheraton Makkah Al Naseem

4.0 star property
Hotel in Makkah with 2 restaurants and a fitness center

Choose dates to view prices

Four Points by Sheraton Makkah Al Naseem offers a sophisticated experience with authentic Middle Eastern flavors at two restaurants, a garden, gym, practical dry cleaning, laundry services, and notably helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
The current price is NT$1,299
NT$1,568 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 2 Twin Beds, Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Classic Room, 2 Twin Beds, Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Private bathroom
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed, Smoking

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Private bathroom
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Executive Lounge
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

Premium Suite, 2 Bedrooms, Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
2 bedrooms
Pillowtop bed
Private bathroom
  • 656 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 3 Twin Beds, Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Classic Room, 3 Twin Beds, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955

What's nearby

  • Woosh Entertainment Center Mecca - 2 min walk - 0.2 km
  • AlRajhi Park - 2 min walk - 0.2 km
  • Al-Rajhi Mosque - 7 min walk - 0.6 km
  • King Abdullah Medical City - 13 min walk - 1.1 km
  • Makkah Mall - 2 min drive - 1.9 km

Getting around

  • Makkah Station - 21 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪R Δ V® - ‬3 min drive
  • ‪RATIO Speciality Coffee | ريشيو - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Dunnkin النسيم - ‬19 min walk
  • ‪مركاز الكيف - ‬16 min walk

About this property

Four Points by Sheraton Makkah Al Naseem

Upscale hotel located in Al Naseem
At Four Points by Sheraton Makkah Al Naseem, you can look forward to a grocery/convenience store, a coffee shop/cafe, and a garden. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Middle Eastern cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, an elevator, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 1136 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LED TVs with satellite channels
  • LED light bulbs, mini fridges, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, from February 18-March 19, 2026, the property serves suhour (pre-dawn meal) for SAR 110 per person, and iftar (evening meal) for SAR 120 per person. Guests booked in breakfast included rate plans will receive suhour instead of regular breakfast service. Guests booked in dinner included rate plans will receive iftar instead of regular dinner service

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000643

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Makkah
Four Points by Sheraton Makkah Al Naseem Hotel Makkah

Frequently asked questions

Is Four Points by Sheraton Makkah Al Naseem pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points by Sheraton Makkah Al Naseem?

As of 2025/11/22, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Makkah Al Naseem on 2025/11/30 start from NT$1,299, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Makkah Al Naseem?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Makkah Al Naseem?

Check-out is at noon.

Where is Four Points by Sheraton Makkah Al Naseem located?

Located in Al Naseem, this hotel is steps from Woosh Entertainment Center Mecca and AlRajhi Park. Al-Rajhi Mosque and King Abdullah Medical City are also within 2 mi (3 km).

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Reviews

Four Points by Sheraton Makkah Al Naseem Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 222 out of 362 reviews
Rating 8 - Good. 89 out of 362 reviews
Rating 6 - Okay. 20 out of 362 reviews
Rating 4 - Poor. 14 out of 362 reviews
Rating 2 - Terrible. 17 out of 362 reviews

Reviews

8/10 Good

ISSAMEDDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have a chance to have breakfast... overall it s a very nice place to stay in.
Stayed 1 night in Oct 2025

10/10 Excellent

Mohamed

Liked: Amenities, property conditions & facilities
Very good quality
Stayed 1 night in Sep 2025

6/10 Okay

Hassan

Room was ok. Washroom sink was leaking No house keeping done Need newer towels Did not keep up to Sheraton standards
Stayed 2 nights in Nov 2025

6/10 Okay

Akram

Liked: Amenities
Big facility and clean, but unfortunately no room service follow-ups, the bathroom water pipe was leaking, and bus trips were awful having to change buses to go to Makkah with no heads up.
Stayed 2 nights in Oct 2025

10/10 Excellent

Burhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
A very excellent hotel in a great area, good service and reasonable prices.
Stayed 1 night in Oct 2024

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing breakfast and friendly staff.
Stayed 4 nights in Jan 2024

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place great customer service
Stayed 2 nights in Jan 2025

2/10 Terrible

Abdelhamid

Disliked: Cleanliness, amenities, property conditions & facilities
Feels like ghost hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Mir Wasif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet and clean property. Enjoyed by stay!
Stayed 1 night in Jun 2024

8/10 Good

ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 3 nights in Feb 2023

10/10 Excellent

Salam

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 4 nights in Dec 2024

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great option for those on an extended stay in makkah. It will take longer to get to the haram but you will be at peace with the area around and the masjid behind.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 5 nights in Dec 2022

10/10 Excellent

nasra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place; the staff, the entire hotel environment, and the surroundings outside were all fantastic!

8/10 Good

Dona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service top notch place is amazing I walked every night for few hours around the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sustainable services

I always stay over during my Umras and still glued to it.Great experience as always. A decent service level with true reflection of hospitality practices
Stayed 3 nights in Feb 2025

10/10 Excellent

Mukhlis

Everything was clean, the food was delicious and all the staff were helpful
Stayed 10 nights in Oct 2023

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and I will definitely come again InshaALLAH Highly recommended for families
Stayed 7 nights in Jun 2023

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean homely vibe in the hotel and around. Frequent buses to the haram (you do however need to catch 1 more quick bus right after the stop to the main bus area) 30mins total trip time to step into haram
Stayed 2 nights in Feb 2025

10/10 Excellent

Nabila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a very comfortable stay. Breakfast was superb. Very cooperative staff.
Stayed 6 nights in Feb 2024

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, the reception is excellent and spacious, the cleanliness is excellent, and the room is very comfortable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secound time staying here

This is the best hitel to stay in Mekka. Good price and service. I booked with breakfast, but I had ossues there to sort it out, however, they helped me.and all went well. Highly recommend.
Stayed 2 nights in Dec 2024