Find hotels near Maxey Park, Lubbock from NT$1,837

"I feel that the hotel has a lot of things to improve."

"Old"

"We arrived at the hotel around 2am, but booked about 8 hours prior. When I walked inside to check in, the clerk looked disheveled like I woke him up. He had food crumbs and stains on his shirt and overall had a very unprofessional appearance. After I checked in, I went to go park our vehicle. There were no available parking spots in the entire parking lot, which is shared between 2 hotels and an event center. To clarify, I don't mean there were no nearby spots. I mean every single spot was occupied. I'm disabled so generally prefer handicap spots and of the few handicap spots there, only 1 person had handicap plates. I went back inside to tell the clerk and his response was I could park in the fire zone or behind the OTHER hotel in a sketchy dark dirt lot next to run down apartments. Which I of course was not doing either of those things. I told him I wanted to cancel my room and I'd go somewhere else. He said that's fine, but we won't be giving you a refund because you're the one refusing the room. I asked him why they allowed me to book a room when they don't have space to park in the parking lot. He said the amount of space in the parking lot was not their problem and they don't control where people park. I called hotels.com this morning and they refunded me for the room and were great. I'll keep using hotels.com because of their response to this issue. But I don't recommend anyone book this hotel until they figure out how to fix their parking lot and staff."

"Gym was excellent. Breakfast was fresh and good. The condition of the rooms and property were excellent as well."

"Coffee machine out of order "

"Internet was fast staff was extremely friendly "

"Very clean room. Staff was very nice. Property was safe and clean. "

"The stay "

"Great staff. Hotel is dated and needs significant renovations. Carpet is stained and worn. Shower grout is stained. Just needs attention. "