Find Hotel Wedding Venues in Mattoon, IL

"I didn't stay; my rating has nothing to do with the hotel. My disappointment is the fact that meetings I had scheduled got cancelled and I was not able to get a refund due to the fact of issues happening beyond my control. A 24-hour advance notice of cancellation, I didn't even have a reservation prior to the scheduled 3/6/26 stay. Your policy only favors Hotel.com not the customer. Extremely disappointing that I paid and never stepped foot in the hotel. I will never use Hotel.com for booking a reservation ever. In the future I will go directly to the hotel. Needless to say, any reviews or social media that I chose will be a very negative review about Hotel.com. I can't believe you're company policy is boarding despicable."

"Pool was clean. The guy at the counter was unfriendly and seemed as if he didn’t want to be bothered There was no coffee made at 9 am. He made the coffee and then he dumped it by 11 am He belongs in the back, not the face of the hotel. Not accommodating at all"