Find Family Hotels in Matthews, NC

"Awesome "

"Clean room"

"Clean room, the breakfast should include fruit as a option "

"Clean room and excellent service "

"Clean room, nice skyline view, good service. Building is a bit dated. Nice lobby n bar. "

"Very kind and hardworking, thoughtful staff. Thank you to everyone there for going way above and beyond."

"We stayed here due to a missed flight connection in Charlotte. The airport shuttle and in-house restaurant made it a no brainer. The pool area was nice, although we did not use it. Ony wish was that breakfast started earlier for those with early flights. "

"The staff was great and very friendly; however, the room itself was disappointing. We were placed in a handicap-accessible unit with a very small shower and a shower curtain, which was not ideal. The bigger issue was that the shower drain was clogged. Within seconds of turning on the water, there was over an inch of standing water around our ankles. I reported this immediately and was told maintenance would be coming, but from check-in to check-out, no one ever came to address the issue. Additionally, we were charged twice for the room and are still waiting for the second charge to be refunded."

"Great stay and comfortable room. The front desk staff was very friendly and professional. The dining staff were polite and friendly. I had a small issue with the sink but the staff were quick to respond and fixed the problem. Overall I had a great stay."