The staff were extremely helpful and empathetic when there was an issue with garbage in our room. They happily moved us to another room immediately, which we were super grateful for.
The hotel is in a great area in which we felt perfectly safe walking around my dog late at night. The entire area is very well lit and the property backs up to a large apartment complex so there are usually lots of people around. We really enjoyed walking around the shops and restaurants and large park next to the hotel. we met a lot of people who are all super friendly. There are lots of cleanup stations for dogs, too.
The breakfast options were somewhat limited for vegetarians. They changed every day, but we appreciated having fresh fruit, yogurt, and especially the spicy potatoes, those were really delicious! It was also great having coffee and hot water for tea available 24/7.
The only real issues we had with our room once we switched was the shower taking about 10 minutes to get fully hot the first time we used it - it must’ve been a room that doesn’t get used frequently - and the floor being dirty. We found a lot of hair and contact lenses on the living room floor. I’m really glad we found the contacts before my dog ate them.
Otherwise, the rooms were spacious, and generally very quiet, we didn’t hear a lot of noise from the hallways or adjacent rooms. The beds were super comfy.
Thanks to the staff for taking care of us when problems arose!