Does Imperial Palace Suites have a pool?

Yes, this property has an outdoor pool.

Is Imperial Palace Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Palace Suites?

Self parking is free at this property.

What time is check-in at Imperial Palace Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Imperial Palace Suites located?

Located in Diliman, this hotel is steps from Tomas Morato Ave and 1.9 mi (3 km) from SM North EDSA. Eton Centris and Fisher Mall are also within 2 mi (3 km). Quezon Avenue Station is 13 minutes by foot and GMA-Kamuning Station is 16 minutes.

Imperial Palace Suites Reviews, Deals & Photos 2025

2/10 Terrible

Verified traveler

2020/3/12

Disliked: Cleanliness, amenities, property conditions & facilities

Dislike everything about this hotel there are no basic essentials in the room. This should not be in your listings.

Stayed 1 night in Mar 2020

8/10 Good

Vicente C.Jr.

2020/2/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

2/10 Terrible

Maria

2019/12/26

Disliked: Cleanliness, amenities, property conditions & facilities

I basically didnt like everything about this place, the rooms, the beddings, the bathroom and sink which are both clogged,, the yucky sheets and towels, no trash cans and electric kettles inside the rooms, the defective lightings, the dilapidated and dirty elecavators, the swiming pool area that needs repair and the corridors that smells bad.So instead of comfort and rest, it was a terribly uneasy and sleepless night for me.To be honest, the place needs total cleaning and makeover.

Stayed 1 night in Dec 2019

8/10 Good

Erik

2019/12/21

Liked: Staff & service

Overall

The room was really nice, but there was nothing additional there, no toilet paper, no hair dryer, no extra pillows, blankets, nothing. Kinda disappointing.

Stayed 2 nights in Dec 2019

2/10 Terrible

EUISEOK

2019/11/12

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

2/10 Terrible

Maria

2019/11/3

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

2019/10/31

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was not as it looks in the picture. The air conditioner did not work.

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

2019/10/28

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

2019/10/25

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Overall, the building is quite old. Room service is slow and the building is starting to show it’s wear and tear. The hotel does not allow any alcohol in the room which is quite disappointing. We asked for toilet paper and we were told we need to wait until the next day. We went to 711 to buy our own toilet paper. No air conditioning in the lobby, Elevetor or hallways as it was broken. Door knob on the 11 floor emergency stairwell broken. Lack of hot water in the suite and cracks in the ceiling. The only positive part was the staff at the front desk which was very polite and energetic. It’s not their fault that management neglected keeping this building looking good. Neglected maintenance of the building.

Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

2019/9/26

Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel supposed to be 4 star hotel but was nothing close to one star motel I’m thinking to request my money back .

Stayed 3 nights in Sep 2019

2/10 Terrible

Ponciano

2019/9/10

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maltreated an 82 years old Hotel Guest

Emilia Cruz (Front Desk) gave my mother a very poor customer service. My mother who is 82 years was maltreated in this hotel. Don't book on this hotel...VERY!!! VERY POOR SERVICE!!!!

Stayed 1 night in Sep 2019

6/10 Okay

Jeffrey

2019/9/9

Disliked: Room comfort

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

2019/8/26

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

너무 청결 상태가 부족 합나다 그리고 룸안에 생수나 칫솔 비누등 은 상시 비치 되어야 하는데 영 아닙니다 헬스 운동 룸 은 엉망 입니다 다시는 가고 싶지 않습니다 한국 모텔 만도 못 합니다

Stayed 3 nights in Aug 2019

2/10 Terrible

Fernando

2019/8/14

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away and never return to Imperial

This is the worse hotel I’ve ever stayed at in the Philippines. The rooms were nicely remodeled but there will subtle things overlooked by the staff. 1. The pillows will filthy. If you peel back the dingy old pillow covers, you’ll find a dirty old pillow with thousands of other peoples saliva. This pillow should of been thrown away and replaced years ago. They should at least put a pillow liner. 2. The beds sheets are old and dingy white. These are high mileage and needs to be thrown away. I didn’t feel comfortable slipping in between the old sheets so I only slept on top of the newer cleaner looking comforter. 3. The daily maid service needs to go re-taught. They picked up my wet dirty towels off the ground, folded them and put it back on the rack. Where’s my new towels? They would take the 1/2 roll of toilet paper off the rack and replaced it with nothing. The bottled water was replaced on the first and last days only. 4. The WiFi process was stupid. They would give you these daily 24hr logins/password papers. Why not set it up for more the 24hrs? 5. The sofa had cigarette burn holes but my room was non-smoking. When you sit on it or touch it, dust would fly in every direction. The smell, was horrific. I wouldn’t even place my shoes on them.

Stayed 7 nights in Aug 2019

6/10 Okay

Logan

2019/8/10

Stayed 1 night in Aug 2019

6/10 Okay

rodel

2019/8/3

Stayed 1 night in Jul 2019

10/10 Excellent

carlos

2019/7/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Local was what I was looking for just right 24 hours eaters and lounges will visit early next year

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

2019/7/14

Disliked: Cleanliness, amenities, property conditions & facilities

I like the location of the place, a lot of place to eat. My family and I were very displeased of the hotel's facility. First thing I usually check when I check in the hotel is the bed. The sheets were all worn out and I could tell were not changed at all. I found a lot of hair, strands of hair. The towels were ripped and very old. The toilet seat and lid were broken. The shower door was broken and wasn't able to completely close.

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

2019/6/18

Disliked: Cleanliness, amenities, property conditions & facilities

Old tired and in need of complete renovation. I wouldnt recommend, we stayed there as we had business in the area.

Stayed 1 night in Feb 2019

8/10 Good

Bonifacio

2019/6/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

2019/6/8

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

2019/6/4

Liked: Cleanliness, staff & service, property conditions & facilities

場所が良かった。スタッフが親切だった。

Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

2019/5/15

Disliked: Staff & service, amenities, property conditions & facilities

No coffee maker or percolator available for use. Staff said its in a locked room. Telephone cord coming apart. A long wait when calling front desk. Not happy with the service.

Stayed 1 night in May 2019

6/10 Okay

Kreig Audrey

2019/4/26

Liked: Room comfort

Disliked: Cleanliness

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

2019/4/12

Disliked: Amenities

There is a charge of 1000p if you drink beer in your room????? That’s a new one to me. No other hotel in the world that I have stayed in has this charge. They don’t even have a restaurant and the bar at the pool area is dilapidated & closed so where else could you have a drink except in your room. I find this stupid.

Stayed 1 night in Apr 2019

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