6 restaurants, breakfast, dinner served; Japanese cuisine

Reviews of City of Dreams - Nobu Hotel Manila

5 out of 5
City of Dreams - Nobu Hotel Manila
Corner Asean Avenue & Roxas Boulevard, Entertainment City, Parañaque, Manila

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1004 reviews" "
Rating 8 - Good. 234 out of 1004 reviews" "
Rating 6 - Okay. 73 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Arnold, Stafford

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 7530, we found cockroaches crawling on the table by the coffee machine. We notified the front desk, but they did not seem to care at all. At this point, nobody from Nobu management team has called us and apologized for this disgusting finding.
Stayed 1 night in Apr 2024

6/10 Okay

Zita

Traveled with family
The hotel won’t let me to bring food from outside and can’t use the pool with my family and friends!
Stayed 7 nights in Apr 2024

6/10 Okay

STEVEN

Disliked: Property conditions & facilities
Ok
Stayed 5 nights in Apr 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room is clean. The manager and the bellmen are pleasant and very helpful. They are always willing to help if I need assistance. Great place, accessible to shopping mall snd airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Dominador

Stayed 2 nights in Apr 2024

10/10 Excellent

Ntianu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think the recent threats maybe have the staff less hospitable and more alert mode. I felt more watched than served.
Stayed 2 nights in Apr 2024
Response from nobu hotel manila on 2024/4/20
Dear Mr. Ntianu,Thank you for your 5-star rating despite your uncomfortable experience during your stay. Please rest assured that your safety is our top priority. Your comments will be shared with our team to ensure that we maintain hospitality while ensuring guest safety.We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Sincerely,Nobu Hotel Manila

6/10 Okay

MEISY

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not enough options for joined room, parking is inconvenient, and it took a few calls to get room cleaning.
Stayed 3 nights in Apr 2024
Response from Nobu hotel manila on 2024/4/13
Dear Ms. Meisy,Thank you for sharing your feedback during your recent stay with us. We apologize for the inconvenience you experienced, particularly with regards to your preferences not being met, the location of parking, and the wait for the room to be cleaned. We always value our guests who are keen in giving us their feedback as it helps us improve our services. Rest assured that we shared your feedback to the relevant departments.We hope that this would not deter you from further experiencing what Nobu Hotel Manila has to offer, and we look forward to your return.Sincerely,Nobu Hotel Manila

10/10 Excellent

Homer, American Canyon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!!!
Stayed 1 night in Mar 2024
Response from Nobu Hotel Manila on 2024/4/9
Dear Homer, Thank you for your positive rating and excellent comment on your recent stay with us. We hope you had a wonderful stay and we look forward to welcoming you again,Sincerely,Nobu Hotel Manila

10/10 Excellent

Aya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with even more amazing staff. The location is a 10, you can spend your entire stay in the massive compound, complete with a mega mall.
Stayed 1 night in Mar 2024
Response from nobu hotel manila on 2024/3/29
Dear Ms. Aya,Thank you for your perfect rating and for your positive review. We are thrilled to hear that we were able to meet your expectations in terms of location and especially service. We will share your feedback with the team.We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Rommelito

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to the Mall Of Asia, Ayala Mall Manila and Airport.
Stayed 4 nights in Mar 2024
Response from nobu hotel manila on 2024/3/29
Dear Mr. Rommelito,Thank you for your perfect rating and for your positive review. We are thrilled to hear that we were able to meet your expectations in terms of location. We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila

10/10 Excellent

Homer, American Canyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience staff are corteous.
Stayed 1 night in Mar 2024
Response from Nobu Hotel Manila on 2024/3/20
Dear Homer,Thank your for sharing your positive rating and excellent feedback on your recent stay with us. We are happy to know that you had an enjoyable stay. We look forward to welcoming you again. Sincerely, Nobu Hotel Manila

4/10 Poor

Jon Marie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t like that i have to register my guess so that we can use the gym and pool.
Stayed 3 nights in Mar 2024
Response from Nobu Hotel Manila on 2024/3/20
Dear Jon Marie, Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience caused by registration of your accompany to make use of the facilities. Thank you once again and we hope to welcome you again. Sincerely,Nobu Hotel Manila

10/10 Excellent

Marcelo S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/c
Stayed 1 night in Mar 2024
Response from Nobu Hotel Manila on 2024/3/20
Dear Marcelo,Thank you for your excellent rating on your recent visit. We hope you had an enjoyable stay and we look forward to having you back again.Sincerely,Nobu Hotel Manila

10/10 Excellent

JACKELYN, Port Orchard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't bring in food from the outside.
Stayed 4 nights in Feb 2024
Response from nobu hotel manila on 2024/3/2
Dear Ms. Jackelyn,Thank you for taking the time to review Nobu Hotel Manila. We apologize for failing to meet your expectations regarding our policy on outside food. We appreciate your understanding. We hope that on your next visit, you and your family would have time to explore the variety of dining options at Nobu Hotel and the sprawling luxury resort City of Dreams Manila.Sincerely,Nobu Hotel Manila

10/10 Excellent

David lee

Traveled with partner
Liked: Amenities, property conditions & facilities
Was friendly staff and helpful very clean ill be back again
Stayed 5 nights in Jan 2024
Response from nobu hotel manila on 2024/2/9
Dear Mr. Lee,Thank you for your short but sweet review. We are happy that we were able to meet your expectations in terms of cleanliness and service. Your satisfaction is our priority. Your kind words inspire us, to always provide the best service to our guests. We look forward to welcoming you again soon. Sincerely,Nobu Hotel Manila

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel
Stayed 2 nights in Jan 2024
Response from nobu hotel manila on 2024/1/27
Dear Mr. Bruce,Thank you for sharing your feedback during your recent stay with us. We are happy to hear that you found the hotel very nice and clean. Your kind words will be shared with the team, motivating them further to enhance our services. We hope to see you again.Sincerely,Nobu Hotel Manila

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, except for checking out. I was made to wait for half an hour when all I had to do was pay valet parking… Also, the blow dryer was not working…
Stayed 1 night in Dec 2023
Response from nobu hotel manila on 2024/1/13
Dear Lono,Thank you for taking the time to post a review on Expedia following your stay with us. We appreciate your rating despite of your experience with a defective hair dryer and queuing at the front desk just to pay for the valet parking. We sincerely apologize for our falling short in meeting and exceeding your expectations. We hope you give us another chance, as this is not the level of hospitality we strive for. We look forward to seeing you again with marked improvement.Sincerely,Nobu Hotel Manila

10/10 Excellent

Christy, Sherman Oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE this hotel! The staff & amenities are top notch. One of the best hotels I've stayed at and I plan to continue to stay at their other locations when I travel again. One of the things I loved was when they did cleaning service in my room, they left a bookmarker with a meaningful quote! I kept them all!
Stayed 2 nights in Jan 2024
Response from Nobu Hotel Manila on 2024/1/9
Dear Ms. Christy,Thank you for sharing a very wonderful review on Expedia. Your love for the hotel, especially our colleagues, is heartwarming. We are delighted that you are considering Nobu Hotel Manila for your next visit. It's good to hear that you appreciated our turn down amenities. We have shared your kind words with Nobu Team especially with Housekeeping. This will motivate them to strive for even better service.Sincerely,Nobu Hotel Manila

6/10 Okay

Artur, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lacked a character. it is part of city of dreams, which means casino and mall experience.
Stayed 2 nights in Dec 2023
Response from Nobu Hotel Manila on 2024/1/9
Dear Mr. Arthur,Thank you for sharing your constructive feedback in Expedia. We regret that we fell short of your expectations during your stay at Nobu Hotel Manila. We hope that you can give us another chance and come visit us again with assurance of marked improvement.Sincerely,Nobu Hotel Manila

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean
Stayed 3 nights in Dec 2023
Response from nobu hotel manila on 2023/12/25
Dear Mr. Kurtis,Thank you for your short but sweet review. We are happy that we were able to meet your expectations in terms of cleanliness and service. Your satisfaction is our priority. Your kind words inspire us, to always provide the best service to our guests. We look forward to welcoming you again soon. Sincerely,Nobu Hotel Manila

8/10 Good

Joseph Seng Kee

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Nov 2023

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury
Stayed 3 nights in Dec 2023
Response from Nobu hotel Manila on 2023/12/16
Dear Mr. Joe,Thank you for taking time to review Nobu Hotel Manila and for giving us a perfect rating. We hope you find time to visit us again.Sincerely,Nobu hotel Manila

10/10 Excellent

David de

Traveled with partner
Proximity to amenities, shopping, dining and airports make it very easy to travelers !!
Stayed 2 nights in Dec 2023
Response from Nobu hotel Manila on 2023/12/16
Dear Mr. David,Thank you for your taking he time to share your recent experience in Nobu Hotel Manila.We are delighted that we met your expectations in terms of location. We hope you find time to visit us again.Sincerely,Nobu hotel Manila

10/10 Excellent

Maricel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sharad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room didn't have hot water for the first 24 hours until I had to have someone fix it.
Stayed 4 nights in Dec 2023
Response from nobu hotel manila on 2023/12/11
Dear Sharad,Thank you for taking time to review Nobu Hotel Manila. We are sorry to learn about your experience, and we sincerely apologize for it. We always value our guests who are keen in giving us their feedback, which helps us improve our services. Please be assured that your concern regarding hot water is being addressed, and your comments have been relayed to the relevant departments for their swift action.We hope that this would not deter you from further experiencing what Nobu Hotel Manila has to offer, and we look forward to your return.Sincerely, Nobu Hotel Manila

10/10 Excellent

MUI KWANG, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Nov 2023
Response from nobu hotel manila on 2023/12/11
Dear Ms. Teresita,Thank you so much for your perfect rating. We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are amazing. The overall experience is incredible. The only spot I didn’t like was the casino area and the restaurants area, they smelled So bad for not having designated smoking area/room.
Stayed 2 nights in Dec 2023
Response from nobu hotel manila on 2023/12/11
Dear Ms. Margarita,Thank you for your perfect rating and positive feedback about our colleagues and overall experience. We appreciate your input regarding the casino and restaurants areas. We will certainly consider your suggestions for the designated smoking area to enhance our guest's experience.We hope to see you again with marked improvement.Sincerely,Nobu Hotel Manila

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Nov 2023
Response from nobu hotel manila on 2023/12/11
Dear Ms. Teresita,Thank you for your perfect rating we really appreciate it.We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Stayed 2 nights in Nov 2023
Response from Nobu Hotel Manila on 2023/12/5
Dear Teresita,Thank you for your 10 star rating and positive feedback about your stay. We hope to welcome you again in the future.Sincerely,Nobu Hotel Manila

2/10 Terrible

Derick, Hercules

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has really bad smoke issue, it was so bad we were not able to rest well and we all got sick. The smoke smell stuck to all of our stuff even days after leaving the property. We’ll never come back again
Stayed 2 nights in Nov 2023
Response from Nobu Hotel Manila on 2023/11/29
Dear Derick,Thank you for taking the time to share your constructive feedback on your recent stay with us. Your comments are well noted for our review as this is through guest feedback that we will be able to further improve our facilities and services. We hope to welcome you again in the future with marked improvements. Sincerely, Nobu Hotel Manila

10/10 Excellent

Jocelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly, courteous, respectful, knowledgeable and very helpful. The ambiance was so relaxing ,very clean and quiet. The hotel location is close to the international airport.
Stayed 3 nights in Nov 2023
Response from Nobu Hotel Manila on 2023/11/29
Dear Jocelle, Thank you for your excellent rating and great comments about our staff, ambiance and hotel location. We hope you thoroughly enjoyed your stay with us and we look forward to welcoming you again. Sincerely, Nobu Hotel Manila

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go for a vacation. The hotel was very nice and the hotel grounds were excellent. A lot of places there to dine.
Stayed 3 nights in Nov 2023
Response from Nobu hotel manila on 2023/11/30
Dear Mr. Craig,Thank you for your perfect rating and for your positive review. We are thrilled to hear you enjoyed your vacation with us. It's good to know that you found the hotel and its grounds excellent. We will definitely share your feedback to the team.We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila

8/10 Good

geoffrey

Stayed 3 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
When I come to Manila, the Nobu is always my home away from home.
Stayed 1 night in Nov 2023
Response from Nobu Hotel Manila on 2023/11/29
Dear Anthony, Thank you for choosing our hotel always as your home away from home. We value your patronage and we are delighted to always have you stay with us. We hope to welcome you again in the future. Sincerely, Nobu Hotel Manila

10/10 Excellent

Jovile

Stayed 1 night in Nov 2023

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is never a disappointment!!!
Stayed 2 nights in Nov 2023
Response from nobu hotel manila on 2023/11/11
Dear Mr. Kent,We are delighted to have served you once again. Your loyalty is truly appreciated. The team is thrilled to welcome you back and we are happy to hear that we consistently meet your expectations. Looking forward to welcoming you back soon.Once again thank you for your short but sweet review.Sincerely,Nobu Hotel Manila

10/10 Excellent

NARCISA T SAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property had a variety of places do dine at. Starbucks was also located on the property as well as other shops.
Stayed 5 nights in Nov 2023
Response from nobu hotel manila on 2023/11/16
Dear Ms. San ,We are happy to hear that you enjoyed the variety of dining options available on our property including Starbucks and other shops.We look forward to welcoming you again on your next visit.Sincerely,Nobu Hotel Manila

10/10 Excellent

Red

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our brief stay at Nobu, however coming from staying a week at The Peninsula Manila we felt the staff at Nobu was just a notch less than the Pen in terms of friendliness. At the Pen EVERY single staff member from the front desk to the cleaning staff ALWAYS said Good Morning or Afternoon Sir/Madame, which was a nice touch. Otherwise, the property is beautiful, our room was large and nicely laid out, good dining options at the resort, casino was fun, and a close walking distance to the Ayala Mall across the street! We would definitely stay at Nobu again.
Stayed 2 nights in Oct 2023
Response from Nobu Hotel Manila on 2023/10/30
Dear Red,Thank you taking the time to share your experience on your recent stay with us. Your positive rating and feedback on our property, room size and lay out, dining options, accessibility and casino is well appreciated. Likewise, we have taken note on your comment about friendliness and greeting guests as a nice touch. We look forward to welcoming you again in the future. Sincerely, Nobu Hotel Manila

10/10 Excellent

Listerpaul

Stayed 2 nights in Oct 2023

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel & convenient for airport
Fantastic hotel! The woman who checked me in was very friendly, knew my name as they were expecting me and upgraded me to a nobu suite. The room was very stylish, comfy bed and wonderful bathroom (self lowering toilet seat w water function!). Robes, nice toiletries and free minibar and snack (once per stay). There is a casino attached w many eateries. The band they have on at the casino bar were brilliant, drinks were reasonable too and bar staff fantastic. I ate at nobu which was brilliant (thank you Martin), I arrived late and they accommodated me. 5 vegetarian dishes and a beer was only around £32. Beaut pool area to use also. I used grab app for a taxi to and from, 15 min journey in traffic. Woooe love to have stayed longer
Lobby area
Lift area
Stayed 1 night in Oct 2023
Response from Nobu Hotel Manila on 2023/10/24
Dear Krystal,We are so happy to know that you love your stay with us. Your fantastic comments on our staff, stylish room, comfy bed, wonderful bathroom, casino bar, band and your dining experience at Nobu Restaurant truly warms our heart. We sincerly appreciate your positive feedback and that you had a fantastic stay during your visit. We look forward to welcoming you again in the future where you are assured of our utmost hospitality. Sincerely, Nobu Hotel Manila

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is fantastic
Stayed 1 night in Aug 2023
Response from Nobu Hotel Manila on 2023/11/3
Dear Mr. James,Thank you for taking time to review Nobu Hotel Manila.We are happy to know that you enjoyed your stay. We hope to welcome you again here, and experience more of what our hotel could offer.Sincerely,Nobu Hotel Manila

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff service and the hotel is very clean
Stayed 2 nights in Oct 2023
Response from Nobu Hotel Manila on 2023/10/24
Dear Arnold, Thank you for sharing your positive rating and comments on your recent stay with us. We look forward to welcoming you again. Sincerely,Nobu Hotel Manila

10/10 Excellent

Shannon

Stayed 1 night in Oct 2023