Mandaue Vacations from NT$9,358

The staff were friendly. The family room that we stayed in for three nights on the third floor was extremely noisy from 9pm until 3-4 am. It sounded like there was a nightclub close by. We did not have a restful sleep. I should have asked for another room on the second night.

Good breakfast, several food to choose . My room was clean but need some maintenance specially the bathroom shower door. By the window it looks like something was done but not finished. Towels need to be changed, they looked old and overused. Also when people on the other room made some loud noise or moved something you can hear it, that happened on my first night. I was awakened by people talking loud and made noise by moving furniture in their room . I liked the location which is just across Ayala mall where you can do shopping and restaurants to choose.

The staff are very friendly.

The staff was amazing!!!! Staff was friendly and helpful. For the price of the hotel it was like 6 star service!! We loved the hotel

Second stay at the property, I would stay again despite the indifference of the front desk. The service was improved from my first visit but hospitality is not a thing here. Paul at the Skydeck was the absolute best at customer service, he could teach everyone else on staff how to provide customer service, and they could use a crash course 👍