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"This was our third visit to the Barcelo Fortina - we visited twice last year and returned this April with friends. However, we had noticed a couple of things that will deter us from booking again. Firstly, I have to say that the staff and rooms are truly excellent - staff are friendly, helpful and faultless. A couple of things riled us at this visit. The friends that we brought along with us needed some extra milk for their tea in their room ( they leave two small sachets only) and when they requested the milk, the bar said that there would be a charge for it! The second and more unpleasant aspect was when we went to try and get sun loungers by the pool.... we were told when we arrived that they had to be booked a day ahead. However, one afternoon, we thought we would risk it and see if there was anything available as we thought some people may have vacated by then. We asked at the pool reception and told that it would cost 120 euros to have a sunbed! We walked away confused. We then went to reception to BOOK a sunbed for the following day,,, duly arrived with our slip of paper and told we were only allowed a sunbed furthest away from the sea and the pool with only the back of peoples heads as a view even though there were plenty of better sited beds available. It seems that as we were hotel residents, and as the pool area is now not owned by the hotel, there are only a few sunbeds reserved for hotel guests. Sadly, we will be looking for a different hotel next year....."

"The rooms are spacious and the showers are powerful, although the rooms are a bit dated. The hotel is in a great position a few minutes walk from the Triton fountain. The buffet breakfast has a great variety and all well presented. The staff are all so friendly and very helpful. The outdoor pool area is very spacious and there are plenty of sunbeds available. The only downside of the hotel is there are a lot of steps or a steep climb from the hotel to the Main Street so not ideal if you have walking difficulties We have stayed here before and will stay again in the future."

"Great location comfortable clean spacious rooms"

"Room was great, really big and comfortable. Staff were very helpful. Enjoyed breakfast "

"Clean room. Smelly bathroom. Friendly staff. Older building."

"Awesome hotel with with very friendly staff"

"Overall average stay. Problems included: no microwave, really warm room at some points with no solution as AC system couldn't be controlled by the staff (?), hot water got cut off multiple times in the room so couldn't shower, no locks on bathroom door, lack of hangers and hooks, and a bad toilet flush. Breakfast was decent, not too much variety and quite repetitive, but catering staff were very nice - they cooked vegetarian options if you asked. Room cleaning staff were also nice. Hotel staff in the reception weren't though."

"Hotel is at great location. Nicolina reception staff very polite. "

"I won't recommend this aparthotel. I have chosen this place for the view from the penthouse towards the sea but I didn't get that room. So in case you are planning to book this apartment for the view get ready to more likely get the city view not the sea. Secondly, this is too far from Valetta, so you will either need to take taxi, or ferry to get quicker to Valetta or walk for 50 minutes every time. We have been told that the room gets cleaned every 3 days, on the 3rd day nobody came to take the dirty towels and give us new ones. Their attention to details is minimal. Plus one of the staff members, an old blonde woman got too friendly with us, trying to make a sarcastic joke when we asked for towels, emphasising the fact that they are more an apartment not a hotel therefore they have different rules. So professionalism is minimal again. Another thing, if you are planning to have the penthouse which is the most expensive one, get ready to be woke up at 7:00am on your holiday because they are moving the sun beds around. Again, attention to detail is ZERO, they are not careful with these things as you go there for a few days and in case you don’t come back it won't make any difference in their pocket. Do not book this place, trust me, choose a place inside of Valletta or a proper hotel not something hybrid."