- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Security and Concierge at night
Very disappointing. Arriving at 1am in the morning, no security guard and no concierge at the main entrance. There are many car park lots just outside the hotel entrance and been blocked up with the written car number plate, probably reserved for the Senior Management Staff for easy parking, but inconvenience the hotel guest. At 1am in the morning, hotel guest needs to park their car far away from the hotel main entrance and security is also a main concern. Check out at 7:30am in the morning, noticed those car park been blocked off are still empty without any car.