Find Family Hotels in Makawao, HI

"We were put up by Westjet on vouchers. Our first night was in the main wing near the pool. Extremely small & dirty rooms. Very dated. Piss poor air conditioning. Incredibly uncomfortable and lumpy beds. Our 2nd nite was our responsibility and we chose to stay in the tower wing away from the pool. If you have a choice… DO THIS!! Comfortable bigger and completely redone rooms. Queen beds. Spacious shower. Wall mounted PROPERLY WORKING AC! Nite and day difference. Main wings should be shut down and renovated. I’d give the main wing rooms 2 stars at best. Tower rooms were 4.5 "

"Room is very small. Not much clean and there was a smell on the bed. "

"The rooms were nice, clean and plenty big. The staff was friendly and went above and beyond amidst the Kona storm. I would recommend and would definitely stay here again."

"N/A"

"The staff is wonderful. We were there for our anniversary and we got complimentary upgrade to executive room, complimentary chocolate dipped strawberry to make it more special. The resort itself is magnificent, the pools are splendid. They have thier own cove which is great to snorkel. We also get to watch the whales from the infinity pool. "

"Staff was incredibly welcoming and helpful. Bar/restaurant staff were amazing. Pools were clean and poolside servers were very friendly. Overall an amazing property with wonderful staff"

"Good things-clean and well maintained. Located across the road from one of the longest beaches on the island. Lanai’s in the main building have great water views. Bad things-they have cable TV which has 300 channels of everything to never wanted to watch. No sports & very limited news. I was unable to download any streaming services. Their idea of AC is two large ceiling fans. They also have a permanent resident who is unique. Their no dogs allowed, yet she has two. When kids get noisy at the pool she sends out the big dog to the lanai to bark at the kids. She plays a piano every day. She is very confrontational and use a bullhorn to argue with guest in the pool area. It is a pleasant place to stay, but be aware!"

"We were a party of 6 spread into 2 rooms. We were in the tower, which was fine- although not that convenient since we were at the kids pool everyday, which is on the other side of the resort. The housekeeping service was excellent- never disturbed us - always working around when we were out. Rooms were left tidy and clean. Mostly, we spent our days at the kids pool. Chairs were plentiful and service was top notch. Easy to order lunch and drinks without having to go anywhere. Pool was really awesome for kids to play at and the water slides were great. Always kept clean and accessible. Towels and complimentary sunscreen were amazing. Our kids also enjoyed the lobby area and games room. We had a family member babysit kids in this area while we went for dinner and it was easy to keep them all entertained. The resort shops had nice beach wear and the store has whatever you might want. We didn't rent a car and felt that we had a great time staying at the resort all week. Small groceries and hot/cold deli is available across the street at Island Grocer. I would have liked a fridge that was a little bigger. The shops at the mall across had nice summer clothing and I bought some new pieces there. We ate at the buffet a few times and the food was delicious and the value was good if travelling with kids 5 and under. There was low cost DIY laundry at the bottom of tower- which we appreciated. We had a wonderful holiday!!"

"The Andaz resort was absolutely beautiful. The views from the lobby and ocean viewcrooms was breathtaking! The staff was exceptionally attentive to our needs. We woyld highly recommend the Andaz resort. The rooms were clean & very spacious. Loved the shower."