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"We had a great stay at Novotel Madrid Centre. The location is very convenient, the room was clean, and the staff were all friendly and helpful."

"Not very welcoming front desk staff."

"every thing was fine "

"The hotel is centrally located, which was helpful. The breakfast buffet was great. Unfortunately the elevators broke down during our stay, but were fixed fairly quickly. The advertised pool wasn’t open during our stay on hot April days, so that was a bit disappointing. The AC in the room was hard to adjust to a cooler temperature."

"Staff were incredibly accommodating and kind. Beautiful location. The pool area is perfect for a midday dip. "

"Great location, good value."

"Everything including the breakfast was just excellent"

"Superb breakfast, fresh, delicious, wide choice. Very clean room (recently build) Quiet. Good shower. No kettle etc in room so you'd have to buy a hot drink at the bar. Beware, and that's why no 5 stars: Eventhough this website says there is no reservation needed for the shuttle bus, and this is true from the airport, you do need a ticket from the hotel front desk to take the shuttle to the airport. They didn't tell us that at check in. So, we couldn't get on the shuttle we wanted because it was full, and therefore we shared a Bolt."

"Excellent hotel staff were fantastic and hotel so modern to a very high standard"