Dear Mr. Thomas, Thank you very much for your kind feedback.We are delighted to learn that the pristine condition of our rooms, the impeccable state of our hotel, the excellence of our service, and the quality of our room amenities have contributed positively to your experience at Barceló Torre De Madrid. Our team takes great pride in upholding the highest standards of cleanliness and guest satisfaction, which are integral to the Barceló Hotel Group philosophy.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Cher hôte,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre Barceló Torre De Madrid.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous revoir,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Rana,Thank you for your positive feedback.Your recognition of our central location is greatly appreciated, as we pride ourselves on being conveniently situated for our guests' explorations of Madrid. The exceptional cleanliness of our rooms is a testament to our dedicated housekeeping team, who ensure a pristine environment for every stay. We are equally pleased that the condition of our hotel met your expectations, reflecting our commitment to providing a well-maintained and inviting space. Furthermore, your commendation of our service is truly heartwarming, as our staff strives tirelessly to deliver an experience that feels both personal and exceptional.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Rene, Thank you very much for your kind feedback.It is heartening to learn that our central location on the vibrant Gran Via provided you with the convenience you needed during your stay. Our commitment to cleanliness and service is something we take great pride in, so your recognition of our clean hotel and delightful staff is truly appreciated. Furthermore, we are thrilled that you found the spaciousness of our rooms to be a highlight of your experience at Barceló Torre De Madrid.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Sofia,Thank you for your positive feedback.We are delighted to hear that you enjoyed the prime location of Barceló Torre De Madrid, making it convenient for exploring the main sights of Madrid. Our team is thrilled to know that you found our staff helpful and friendly, and that our breakfast offerings were to your liking. It is also gratifying to receive your compliments on the overall cleanliness and condition of our hotel.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Heather Anne,Thank you for your positive feedback.It is delightful to learn that the spaciousness and comfort of our rooms contributed positively to your stay. The buffet breakfast at Barceló Torre De Madrid is indeed designed to offer a variety of gourmet options to our guests, and we are glad it met your expectations. Our staff takes great pride in delivering excellent service, and your acknowledgment of their dedication is greatly appreciated.We take immense pride in maintaining the high standards of cleanliness and condition that you have highlighted. Your recommendation is highly valued, and we look forward to welcoming you back to our hotel in the heart of Madrid.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Janet,We appreciate that you took the time to share your experience with us.We are sorry that the solutions provided during the stay were not satisfactory in regards to our housekeeping service. We acknowledge that uninterrupted rest is crucial, and we sincerely apologize for any inconvenience caused by our staff.We are delighted to hear such high praise for the cleanliness of your room, the overall condition of our hotel, the service provided by our team, and the amenities available during your stay. It is our goal to maintain a standard of excellence that ensures our guests' comfort and satisfaction. Your positive remarks are greatly appreciated and will be shared with our dedicated staff.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de RecepciónBarceló Torre de Madrid

Dear Caroline Jane,Thank you for your positive feedback.It fills us with joy to learn that our efforts to accommodate your requests contributed positively to your experience. We are delighted that our spa facilities and the stunning views left a lasting impression on you. Furthermore, it was our pleasure to add a touch of celebration with a birthday cake for your special day. Your compliments on the cleanliness of our rooms are greatly valued and will be shared with our housekeeping team.Thank you for allowing us the opportunity to be part of your birthday celebration and for recognizing the high standards we strive to maintain.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Zixin,Thank you for taking the time to review your stay.We are thrilled that our breakfast offerings left a wonderful impression and that our location provided the convenience you deserved. It brings us great joy to know that the service you received was exceptional and that our hotel's proximity to Madrid's main attractions enhanced your experience.Your commendations on the room cleanliness, hotel condition, and the amenities we provide are truly appreciated. It is gratifying to see that our efforts to deliver an exemplary stay have been recognized. The team at Barceló Torre De Madrid takes immense pride in ensuring every guest leaves with pleasant memories.We look forward to welcoming you back on a future occasion.Best wishes,Barceló Torre de MadridEquipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Rajan, Thank you very much for your kind feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Mitchell, Thank you very much for your kind feedback.We are delighted to hear that our prime location contributed positively to your experience. Our team is thrilled to receive such praise for their friendliness and commitment to service excellence. It pleases us immensely that the cleanliness of our rooms and the overall condition of our hotel met your expectations, alongside the amenities provided to enhance your stay.Your satisfaction is our greatest reward, and we are proud that Barceló Torre De Madrid has been a part of your pleasant memories in Madrid.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Jody,Thank you for your review.We regret to hear that your rest was disturbed by noise from a nearby venue, despite the meticulous soundproofing of our rooms.We also acknowledge your comment regarding the service for additional milk pods. It is our aim to be attentive and accommodating to all guest requests, and we apologize if we fell short in this instance.However, we're delighted that the cleanliness of our room, the overall condition of the hotel, and the service provided met your expectations. It's also wonderful to hear that the room amenities enhanced your visit. We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Thank you very much for sharing this great review of your recent stay at Barceló Torre de Madrid. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en el Barceló Torre de Madrid. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experincia diferente y memorable.

Dear Felipe,Thank you very much for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Paolo,Thank you for your review.We regret to hear that some aspects of our hotel did not meet your expectations. We are constantly striving to maintain and enhance our facilities, and your comments are essential in this continual process of improvement.We are delighted, however, that you found our service to be excellent and the cleanliness of your room satisfactory. It is always our aim to provide a comfortable and welcoming environment for our guests.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Elena,We sincerely regret to hear that your stay with us did not meet your expectations.We are deeply saddened to learn of your concerns regarding your recent visit, and we wish to express our sincerest apologies for any discomfort experienced. Regarding the swimming pool, we strive to ensure all our guests have the opportunity to enjoy our amenities, which is why we have a reservation system in place to prevent overcrowding. The water temperature is maintained in accordance with health regulations. As for breakfast, our intention is always to provide a variety of gourmet choices that cater to our guests' diverse preferences. We regret that the options available did not meet your expectations on this occasion. We would like to inform you that our breakfast is generally a guest favourite.We are committed to providing a tranquil environment and are equipped with excellent soundproofing, thus it is unfortunate that noise was a concern during your visit. Please be assured that we continuously work to offer a serene and welcoming atmosphere for all our guests. Your comments regarding our team are particularly concerning, it is uncharacteristic of the high level of service we endeavor to provide.We hope this experience will not deter you from the high standards we aim to uphold.Warm regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Gonzalo, Thank you very much for your kind feedback.We are thrilled to hear that our prime location, within walking distance to the Royal Palace and the heart of Madrid, greatly contributed to your experience. It's wonderful to know that the views from your room were a highlight of your stay, offering you a unique perspective of our vibrant city.Our team is heartened by your compliments regarding their service, as they strive to provide our guests with an exceptional stay. We're also pleased that the cleanliness and condition of our hotel, along with the amenities in your room, met your expectations and added to the comfort of your visit. At Barceló Torre De Madrid, we take immense pride in maintaining our standards to ensure every guest has a memorable experience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Aaron, Thank you very much for your kind feedback.It is heartening to know that the large windows and splendid views of Plaza de España contributed positively to your experience. Our proximity to Gran Vía and the variety of dining options in the vicinity are indeed aspects of our location we are very proud of.We're also thrilled to hear that the cleanliness of our rooms, the condition of our hotel, and the quality of service met your expectations. It is our aim to provide well-appointed amenities that ensure our guests' comfort and it seems we have succeeded in your case. Your commendation is a testament to the dedication of our staff, and we can't wait to pass along your kind words.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de RecepciónBarceló Torre de Madrid

Dear Gabriela,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Equipo de RecepciónBarceló Torre de Madrid

Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en el Barceló Torre de Madrid. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experincia diferente y memorable.

Dear Kimberly,We appreciate that you took the time to share your experience with us.We are disheartened to hear that our room cleanliness did not meet the high standards we strive to uphold. Our team is dedicated to ensuring a pristine environment for our guests, and we regret any oversight in this area.We are glad, however, that you found our location to be advantageous for your visit to Madrid. Alongside a team that aims to offer quality service, we are committed to enhancing every aspect of our guests' experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de RecepciónBarceló Torre de Madrid

Dear Guest,Thank you for taking the time to review your stay.It fills us with pride to know that our interior design, capacious rooms, and thoughtful facilities met your expectations. Our team strives to provide a welcoming atmosphere, and we are thrilled that you found our service to be exemplary. We are also glad that the variety of breakfast options and the room amenities contributed positively to your stay.Your commendation on the room cleanliness and overall hotel condition truly motivates us to continue delivering exceptional experiences to our guests. Thank you for choosing Barceló Torre De Madrid and for acknowledging the efforts of our dedicated staff.We look forward to welcoming you back on a future occasion.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Carolina,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Kristi,Thank you for your positive feedback.It is truly rewarding to learn that you found our location to be outstanding and the property aesthetically pleasing. Our commitment to service excellence is reflected in your satisfaction with the room cleanliness, condition, and amenities. Rest assured that our dedicated team will continue to uphold the high standards that Barceló Torre De Madrid is known for. We take pride in creating memorable experiences and are thrilled that you would choose to stay with us again on your next trip to Madrid.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Ernesto,Thank you for your review.We regret to hear that your experience with the noise during the night was not reflective of the serene atmosphere we strive to provide. Although our rooms are designed with exceptional soundproofing, we understand that any disturbance can impact the comfort of our guests, and for that, we are sincerely sorry.Additionally, we apologize for any confusion regarding the upgrade policy. While we endeavor to provide the utmost service, it seems that in this instance, we fell short of our commitment. We are sorry that the solutions provided during the stay were not satisfactory.On a brighter note, we are delighted that you found our location to be advantageous and our premises clean and well-maintained. It pleases us to know that the room amenities contributed positively to your stay. We take pride in maintaining a high standard of comfort and style in all of our accommodations. Our team works diligently to ensure a welcoming environment, and your recognition of these elements is greatly appreciated.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Hatim,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Torre de Madrid hotel and are delighted to read that we were able to match your expectations.

Dear Mrs. Felicia,Thank you for sharing your feedback on your recent holiday experience among us.Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Dear Stacie,We appreciate that you took the time to share your experience with us.We regret to hear that certain aspects of the room did not meet your expectations, especially in terms of the upkeep and appearance. Please rest assured that we continuously strive to provide the highest quality accommodations.It was a delight to learn that our team, particularly Christina, was able to offer you helpful guidance during your visit and that you found our service to be exceptional. We are dedicated to delivering an environment that blends comfort and convenience, supported by attentive service to create memorable stays at Barceló Torre De Madrid.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Michael,Thank you for your review.We're thrilled to hear that our location and staff met your expectations and contributed to a wonderful stay. However, we regret to hear that our bar service did not reach the same level of satisfaction; rest assured, we are always working to enhance our guest services. Your praises for the room's cleanliness, the overall condition of our hotel, the service, and the room amenities are greatly appreciated. It's our pleasure to offer a comfortable and enjoyable stay at Barceló Torre De Madrid.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Pablo,Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.

Dear Mazin, We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.

Dear Mazin, We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.

Dear Justin,We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.

Muchas gracias por valorar su estancia de manera positiva, Ana.Esperamos volver a disfrutar de su compañía en el futuro y que nuestros precios se ajusten a sus expectativas durante su próxima estancia.Un saludo,

Dear Miriam,Thank you for your positive feedback.It is with great pleasure that we receive your high praise for our property and its prime location, ideally situated for exploring Madrid's vibrant scene of entertainment, shopping, and dining.We are delighted to learn that our staff, particularly Lucia at the Front Desk, extended the warm and attentive service we strive for every day. Your acknowledgment of the delicious breakfast offering as the 'best in town' fills us with pride, as our team works tirelessly to provide a unique and tasteful gastronomic experience for our valued guests.The meticulous upkeep of our hotel and the cleanliness of our rooms are aspects we hold in high regard, and your satisfaction in these areas is a testament to our dedicated housekeeping staff. Furthermore, we are thrilled that the amenities provided in your room contributed to a wholly comfortable and enjoyable stay.Thank you once again for choosing Barceló Torre De Madrid and for taking the time to share such positive feedback. We are proud to have met your expectations and look forward to welcoming you back in the future.Mood: We look forward to welcoming you back soon.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Guest,Thank you for taking the time to review your stay.It is delightful to know that our strategic location, well-appointed rooms, and the professionalism of our staff met your expectations and contributed to a memorable experience at Barceló Torre De Madrid. Your commendations on the room cleanliness and hotel condition are greatly appreciated, reflecting our commitment to providing exceptional service. We are also glad that the amenities provided in the room enhanced your stay.Thank you once again for your kind words, and we hope to continue being your hotel of choice when visiting the vibrant city of Madrid.We look forward to welcoming you back in the future, best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Thank you very much for sharing this great review of your recent stay at Barceló Torre de Madrid. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Thank you very much for sharing this great review of your recent stay at Barceló Torre de Madrid. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.We will make sure that on your next visit you will not have to wait for your room so you can fully enjoy your stay and rest after a long trip.

Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir su opinión y esperamos volver a disfrutar de su compañía pronto.

Thank you very much for sharing this great review of your recent stay at Barceló Torre de Madrid. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.We have written down your issue with the breakfast and we will make sure that next time you will get the 5* experience that you deserve.

Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en el Barceló Torre de Madrid. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experincia diferente y memorable.