Whirlpool room, 1 King Bed, Non Smoking | Desk, blackout drapes, cribs/infant beds, rollaway beds

Reviews of Super 8 by Wyndham Sun Prairie/Madison E

2 out of 5
Super 8 by Wyndham Sun Prairie/Madison E
1033 Emerald Terrace, Sun Prairie, WI

Reviews

8.0

Very Good

Rating 10 - Excellent. 192 out of 526 reviews" "
Rating 8 - Good. 203 out of 526 reviews" "
Rating 6 - Okay. 74 out of 526 reviews" "
Rating 4 - Poor. 35 out of 526 reviews" "
Rating 2 - Terrible. 22 out of 526 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Traveled with family
Was clean and comfortable.
Stayed 2 nights in May 2024
Response from Hotel Manager on 2024/5/20
Dear Scott,Thank you for your glowing feedback! We're thrilled to hear that you found our accommodations clean and comfortable. Maintaining a clean and inviting environment is a top priority for us, and we're glad it made your stay enjoyable. Your comfort is important to us, and we're delighted that you had a pleasant experience. We hope to welcome you back soon for another wonderful stay!Sincerely, Hotel Manager

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing I liked about this property is that the parking lot is spacious
Stayed 2 nights in May 2024
Response from Hotel Manager on 2024/5/20
Dear Samantha,Thank you for your great feedback! We're glad to hear that you found our parking lot spacious! Providing ample parking for our guests is important to us, and we're pleased that it met your needs during your stay. We're always striving to make our guests' stays as comfortable and convenient as possible.Sincerely, Hotel Manager

2/10 Terrible

Anisha

Stayed 1 night in May 2024
Response from Hotel Manager on 2024/5/18
Dear Anisha,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and clean towels. Front office clerk went above and beyond to check us in early due to the fact that some of drove 9-14 hrs to get. Definitely recommend. It’s not a 5 star hotel but it was definitely worth it.
Stayed 2 nights in May 2024
Response from Hotel Manager on 2024/5/14
Dear Daisy,Thank you for your great feedback. We're delighted to hear that you had a positive experience with us! Providing clean rooms and accommodating our guests' needs is our priority, and we're glad to hear that our front office clerk went above and beyond to ensure you had a smooth check-in, especially after a long journey. Thank you for recommending us, and we hope to welcome you back for another comfortable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. Staff was very nice and helpful. My 90 year old dad loved the breakfast each morning (so did we!) and everyone talked to him! We will definitely recommend this property and stay again when we visit our son. Thanks for a great experience!
Stayed 2 nights in May 2024
Response from Hotel Manager on 2024/5/13
Dear Jan,We're thrilled to hear about your positive experience during your stay with us! Thank you for your kind words about our staff's friendliness and helpfulness, as well as our breakfast offerings. It warms our hearts to know that your 90-year-old dad enjoyed the breakfast and the friendly interactions with everyone. We appreciate your recommendation and look forward to welcoming you back when you visit your son. It was our pleasure to provide you with a great experience, and we wait to do so again in the future!Sincerely, Hotel Manager

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on 2024/5/13
Dear Phyllis,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Caroline

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really clean, nice hotel hotel for an overnight stay along the highway. The beds were comfortable and the room was well-appointed - comparable to a much more expensive hotel. The property was well maintained inside and out. Parking was easy and it’s pet friendly for a reasonable fee. The location was very convenient for our purposes traveling home, but it is not in a location where you would stay and do sightseeing, etc. Great value!
Stayed 1 night in May 2024
Response from Hotel Manager on 2024/5/11
Dear Caroline,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed your stay with us! Providing a clean and comfortable experience for our guests is our top priority, and we're delighted that you found our hotel to be well-appointed and well-maintained. It's fantastic to hear that you appreciated the value we offer, as well as our pet-friendly policy. We hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Susan

Liked: Staff & service
Okay
Stayed 1 night in May 2024
Response from Hotel Manager on 2024/5/6
Dear Susan,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Good

Mingwu

Liked: Property conditions & facilities
Nice hotel
Stayed 1 night in May 2024
Response from Hotel Manager on 2024/5/4
Dear Mingwu,Thank you for your glowing feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 Excellent

CASSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 2024/5/3
Dear CASSANDRA,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 2024/4/24
Dear Erich,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

6/10 Okay

Melissa

Stayed 2 nights in Jan 2024
Response from Hotel Manager on 2024/3/30
Dear Melissa,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Excellent

Kaitlynn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Like anyone, I was skeptical about staying at a Super 8, but it was clean and safe. We stayed in a king room and it happened to be upgraded, which was great! It had laminate floors, new painted grayish blue walls, and the sink was definitely new. Not sure if the other rooms are upgraded but it was worth the king price. We didn’t check out the breakfast though so no opinion there. I highly recommend staying here—and this is from a girl that LOVES a good Hilton hotel.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 2024/3/25
Dear Kaitlynn,Thank you for your fantastic feedback! We're thrilled to have exceeded your expectations during your stay! Providing clean and safe accommodations is our priority, and we're delighted that you found our Super 8 to be just that. It's wonderful to hear that you enjoyed the upgraded king room with its modern amenities. We appreciate your recommendation and are honored to have earned your praise, especially coming from a Hilton enthusiast. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

8/10 Good

Jasmine coley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very nice
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2024/3/25
Dear Jasmine coley,Thank you for your glowing feedback. We're thrilled to hear that you found our accommodations clean and very nice! Providing a comfortable and pleasant stay is our goal, and we're glad that we could meet your expectations. We hope to welcome you back for another enjoyable experience in the future!Sincerely, Hotel Manager

10/10 Excellent

Jeanie, Bronxville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2024/3/23
Dear Jeanie,A big thank you for your stay at our hotel. It is delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager

6/10 Okay

tony

Traveled with partner
Liked: Staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 2024/3/16
Dear tony,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 2024/2/15
Dear Michael,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely, Hotel Manager

6/10 Okay

Kaylyn

Traveled with partner
Liked: Cleanliness, staff & service
Average rating because it was just that. We got what we paid for happily, especially being on a budget.
Stayed 1 night in Feb 2024
Response from Hotel Manager. on 2024/2/12
Dear Kaylyn,Thank you for your feedback. We're glad to hear that you felt you got what you paid for and that our budget-friendly options met your expectations. We appreciate your honesty and are grateful for your patronage. We look forward to the opportunity to welcome you back again.Sincerely, Hotel Manager

10/10 Excellent

Royletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 days here during a snow storm. I was very comfortable.
Stayed 2 nights in Jan 2024
Response from Hotel Manager. on 2024/1/15
Dear Royletta,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

Evans

Stayed 1 night in Dec 2023
Response from Hotel Manager. on 2024/1/23
Dear Evans,We want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

2/10 Terrible

Natalie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Horrible experience - Expedia and this hotel falsely advertised a 5 person room, but only gave us a room where 4 could sleep (2 double/queen beds). We made a reservation for 5 adults several weeks prior, and the hotel staff even confirmed that our reservation was for 5 people. However, they would only gave us a room for 4 people, and were not prepared to give us a cot or a roll-away bed. It was Christmas Day and my family had traveled all the way from Indiana. It was 10 pm at night, and I begged them for an hour for a cot or a 2nd room so that 5 people could actually sleep, but they refused. My son ended up leaving and had to drive 30 minutes away to stay elsewhere. What scrooges! This hotel had plenty of free rooms available, and they openly admitted that the reservation was for 5 people, but they they would NOT fulfill the reservation. They expected me and my parents and my adult kids (all over 20 years old) to sleep 3 in a bed. REALLY??? - Who sleeps 3 people in a double/queen bed???
Response from Hotel Manager. on 2023/12/29
Dear Natalie,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived in our 1st room, we noticed the sheets were stained, so we then moved to another room, we found that the toilet was loose, and very low. Towels were very stringy! We did not appreciate that we had to walk by someone smoking by the door to get into the hotel.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 2023/12/27
Dear John,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay here again..noise ,rude people , dopeheads and careless staff.
Stayed 4 nights in Dec 2023
Response from Hotel Manager on 2023/12/27
Dear Kevin,Thank you for visiting us. We are sorry you were unsatisfied with our service and hospitality during your stay. We take your feedback seriously and will work to improve the areas of concern to the best of our abilities. We would appreciate another opportunity to serve you in the future.Sincerely, Hotel Manager

10/10 Excellent

barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 2023/12/18
Dear barb,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator would help. Stayed on 2nd floor.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 2023/12/11
Dear Paul,Thank you for sharing your feedback. We appreciate your suggestion regarding the need for an elevator, especially for guests staying on the second floor. We understand the convenience an elevator can provide, and your input is valuable as we consider improvements to enhance the overall guest experience. We'll take this into account for future planning, and we hope to have the opportunity to welcome you back in the future with even more convenience.Sincerely, Hotel Manager

8/10 Good

Shine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 2023/12/11
Dear Shine,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

autumn

Stayed 1 night in Nov 2023
Response from Hotel Manager. on 2023/12/16
Dear autumn,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Dorene

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 2023/11/24
Dear Dorene,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on 2023/11/22
Dear Dorene,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 Excellent

Kay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location but the rooms need some updating
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 2023/11/13
Dear Kay,Thank you for the wonderful review. We are so happy that you found a clean room, and a convenient location and enjoyed it. We take great pride in being a pleasant, friendly, and accommodating place to stay. We hope that you would recommend us and look forward to welcoming you again soon. Sincerely, Hotel Manager

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. Reasonable price. Convenient for our needs. Brought our own sandwiches but plenty of fast food places nearby.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 2023/11/11
Dear Donald,Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate that you shared your experience so that we can continue to focus on improving the processes we have to satisfy our guests. We are thrilled to hear that you find our room clean, price, and good location. We look forward to your next stay!Sincerely, Hotel Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodations.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 2023/11/7
Dear Joseph, Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

10/10 Excellent

Suanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8
Nice hotel
Stayed 1 night in Oct 2023
Response from Hotel Manager on 2023/10/30
Dear Suanne,Thank you for your concise feedback. We're pleased to hear that you found the hotel nice. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely,Hotel Manager

10/10 Excellent

Teri

Liked: Cleanliness, staff & service
The lady who assisted us moving was friendly, helpful and made us laugh.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 2023/10/30
Dear Teri,Thank you for sharing your kind words. We're glad to hear that the lady who assisted you during your move was friendly, and helpful, and brought some laughter to your experience. Great customer service is essential, and we appreciate your positive feedback about her. We appreciate your positive feedback and hope that the rest of your stay was enjoyable. Sincerely, Hotel Manager

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 2023/10/25
Dear Deborah, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to our activities.
Stayed 2 nights in Oct 2023
Response from Hotel Manager. on 2023/10/23
Dear Joel,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The carpet was so dirty it turned our socks black. Garbage in the room wasn't changed. One dim light on the bathroom. No light in the shower. Pillows were horrible.
Stayed 2 nights in Oct 2023
Response from Hotel Manager. on 2023/10/23
Dear Julie,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely,Hotel Manager

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay for the price
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 2023/10/23
Dear Douglas,Thank you for your great feedback. We're thrilled to hear that you found our place to be a great value for the price. Providing excellent value and a comfortable stay for our guests is something we take pride in. Thank you for your kind words, and we look forward to hosting you again on your next visit!Sincerely,Hotel Manager

6/10 Okay

Verified traveler

Overall it was ok. Could hear the other guest next door with their TV and them talking all night into the early morning which didn’t get any sleep or peace and quite
Stayed 1 night in Oct 2023
Response from Hotel Manager on 2023/10/18
Dear Guest,Thank you for your stay. We're grateful for your feedback on your stay. We're pleased to know that you found your overall experience okay. However, we apologize for the disruption caused by noise from neighboring guests. We hope to have the opportunity to provide you with a better experience that meets your needs in the future. Sincerely,Hotel Manager

8/10 Good

jeffery

Stayed 1 night in Oct 2023
Response from Hotel Manager. on 2023/11/6
Dear jeffery,Thank you for the stay and the feedback. We are confident you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely,Hotel Manager

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place
This was not our first time here, the new carpet and fresh paint really made the place feel newer. we will continue to return here for our stays when in the Madison area.
Stayed 2 nights in Oct 2023
Response from Hotel Manager. on 2023/10/17
Dear Jason,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 Good

Chad

Liked: Staff & service, room comfort
Mixed bag. 3/5
The good: My bed was very comfortable. There wasn't a lot of noise from adjoining rooms. Excellent water pressure and temperature. The not so great: The room smelled very musty even after a thorough spray-down of Febreze. There was a lot of condensation/water on the top of the air conditioner. Not sure if the window leaked but clothes I had laying on the floor next to the air conditioner were wet. There's a lot of small trash/debris behind the nightstand. Makes me wonder how often they do a thorough cleaning of the room.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 2023/10/15
Dear Guest,Thank you for providing detailed feedback about your recent stay. We're glad to hear that you found the bed comfortable and experienced a quiet environment with excellent water pressure and temperature. However, we are sorry to learn about the issues you encountered. We apologize for the musty odor in your room, and we'll investigate and address this issue promptly. The condensation on the air conditioner and the wet clothes are certainly concerns we need to address. We take cleanliness seriously, and your comment about debris behind the nightstand will be used to improve our cleaning processes. our input is valuable to us, and we will take the necessary steps to ensure a better experience for our future guests. We appreciate your understanding and patience.Sincerely,Hotel Manager

8/10 Good

DAVID, Chanhassen

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel was old and worn out
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 2023/10/11
Dear DAVID,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely,Hotel Manager.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 2023/10/7
Dear Nancy, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for the Money
I enjoyed the breakfast and check in was great..... The hotel was clean and quiet.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 2023/10/1
Dear Guest,We're thrilled to hear that you enjoyed our breakfast, had a smooth check-in experience, and found our hotel to be clean and quiet during your stay. Providing a comfortable and pleasant environment is our top priority, and your positive feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Hotel Manager

6/10 Okay

Brenda, Los Angeles

Traveled with partner
Disliked: Amenities
Sheets and blankets were overly worn.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 2023/9/25
Dear Brenda,We apologize for any inconvenience you experienced with the condition of the sheets and blankets in your room. Your feedback is important, and we will take this into consideration for future improvements. Providing comfortable accommodations is our goal, and we appreciate your understanding. We hope you'll consider giving us another opportunity to provide you with an improved stay in the future.Sincerely,Hotel Manager

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Manager. on 2023/9/20
Dear John,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for a Short Stay
Small room and lavatory area, but comfortable bed. More breakfast choices than many other low budget hotels.
Stayed 1 night in Sep 2023
Response from Hotel Manager. on 2023/9/18
Dear Guest,Thank you for your kind feedback. We appreciate your feedback! We understand that our room and lavatory area may be on the smaller side, but we're delighted to hear that you found the bed comfortable. We're also glad you enjoyed our breakfast options. We want to ensure you have a pleasant and comfortable stay with us. Sincerely,Hotel Manager

10/10 Excellent

Carey

Liked: Cleanliness, property conditions & facilities
Very nice stay. I usually avoid Super 8s but we tried this one, based on location and reviews. It’s a nice hotel, comfortable, great water pressure, great a/c, comfortable bed and pillows. Breakfast was the usual hotel fair, it was good and enough variety, though no fruit. .
Stayed 1 night in Sep 2023
Response from Hotel Manager. on 2023/9/18
Dear Carey,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and I'm pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 2023/9/14
Dear Guest,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve your stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager