"Property was not clean upon arrival. We got there later in the evening after a busy day. A management company tried to get a cleaning crew in there, but because of the hour were unable to and attempted to relocate us for the one night and then put us back in that location for the next night. That was not possible as we were exhausted and already settled in.
Took it upon myself to wash the sheets and towels that were soiled from previous guest.
Luckily, there is a washer and dryer in the...
"Property was not clean upon arrival. We got there later in the evening after a busy day. A management company tried to get a cleaning crew in there, but because of the hour were unable to and attempted to relocate us for the one night and then put us back in that location for the next night. That was not possible as we were exhausted and already settled in.
Took it upon myself to wash the sheets and towels that were soiled from previous guest.
Luckily, there is a washer and dryer in the...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I stay here about once a year when visiting family in the area, it has been about 6 times now and except for one horrific experience (with an inept desk clerk) last here I have been well pleased.
I stay here about once a year when visiting family in the area, it has been about 6 times now and except for one horrific experience (with an inept desk clerk) last here I have been well pleased.
Room was clean. Bed was comfortable. Complimentary breakfast was above average. Location of the hotel is great, near highway and lots of nearby eating establishments. I have stayed here several times and it has been consistently good.
Room was clean. Bed was comfortable. Complimentary breakfast was above average. Location of the hotel is great, near highway and lots of nearby eating establishments. I have stayed here several times and it has been consistently good.
Very friendly staff on check in. We were asked if we had a floor preference. Room was nice and clean when we entered room. Had a faint smell of bleach which was a comfort. Room was stuffy but once we got the air on it was comfortable. Breakfast had lots of options from dry cereal, oatmeal, toast, pastries, and hot food of sausage gravy and biscuits, egg white omelets, and link sausage. Something for everyone. Food was hot and breakfast area was clean. Staff were cleaning tables as guest moved....
Very friendly staff on check in. We were asked if we had a floor preference. Room was nice and clean when we entered room. Had a faint smell of bleach which was a comfort. Room was stuffy but once we got the air on it was comfortable. Breakfast had lots of options from dry cereal, oatmeal, toast, pastries, and hot food of sausage gravy and biscuits, egg white omelets, and link sausage. Something for everyone. Food was hot and breakfast area was clean. Staff were cleaning tables as guest moved....
I made a last minute reservation for Christmas Eve. The place was very quiet, front desk check-in was smooth. The room was really nice - I wish I'd known about the kitchen facilities available during previous stays in the area. The breakfast was better than others I've had at surrounding properties.
I made a last minute reservation for Christmas Eve. The place was very quiet, front desk check-in was smooth. The room was really nice - I wish I'd known about the kitchen facilities available during previous stays in the area. The breakfast was better than others I've had at surrounding properties.
Virginia
Reviewed December 25, 2024Reviewed December 25, 2024
Incredibly well run hotel. Friendly staff, great amenities, well cleaned, comfortable beds and peaceful both in room and in common spaces. Best hotel I've ever stayed in this price range. Will return on future visits.
Incredibly well run hotel. Friendly staff, great amenities, well cleaned, comfortable beds and peaceful both in room and in common spaces. Best hotel I've ever stayed in this price range. Will return on future visits.
Was in town for an event. Myself and 16 of my team members were pleased with the accommodations. Also Pam and the evening front desk clerk were awesome!
Was in town for an event. Myself and 16 of my team members were pleased with the accommodations. Also Pam and the evening front desk clerk were awesome!
We really had a great experience, we took advantage of the free dinner which was a huge savings with 7 year old twins and the free breakfast. I don’t drink alcohol but they also offered 3 free drink vouchers! The staff were the friendliest I’ve ever experienced. This is now our hotel brand of choice when traveling!
We really had a great experience, we took advantage of the free dinner which was a huge savings with 7 year old twins and the free breakfast. I don’t drink alcohol but they also offered 3 free drink vouchers! The staff were the friendliest I’ve ever experienced. This is now our hotel brand of choice when traveling!
Rachel
Reviewed November 3, 2024Reviewed November 3, 2024
I liked the cleanliness and maintenance of property.
I did not like that the gift shop was "woke" with predominately lgbt and "pride" merchandise. Foreknowledge of this would have influenced our decision.
I liked the cleanliness and maintenance of property.
I did not like that the gift shop was "woke" with predominately lgbt and "pride" merchandise. Foreknowledge of this would have influenced our decision.
We stayed here for the eclipse and couldn't have been more pleased. The hotel was clean, the staff was kind and efficient, and there was plenty of parking available.
We stayed here for the eclipse and couldn't have been more pleased. The hotel was clean, the staff was kind and efficient, and there was plenty of parking available.
My husband was a patient at Riverside Hospital while I stayed at TownPlace Suites. My favorite clothing store, Talbots, is across the street. There is Whole Foods, a bakery, Athleta, and other fine stores and restaurants. It takes 8 minutes to drive to Riverside. I feel very safe in this area of Columbus.
My husband was a patient at Riverside Hospital while I stayed at TownPlace Suites. My favorite clothing store, Talbots, is across the street. There is Whole Foods, a bakery, Athleta, and other fine stores and restaurants. It takes 8 minutes to drive to Riverside. I feel very safe in this area of Columbus.
JEANETTE
Reviewed September 27, 2024Reviewed September 27, 2024