Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
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Reviews of Mantra Mackay

4 out of 5
Mantra Mackay
Mackay Harbour, 40 Mulherin Road, Mackay Harbour, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 765 reviews" "
Rating 8 - Good. 244 out of 765 reviews" "
Rating 6 - Okay. 56 out of 765 reviews" "
Rating 4 - Poor. 20 out of 765 reviews" "
Rating 2 - Terrible. 6 out of 765 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elise

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
My partner and i liked that it was close to the beach and Sails was the best dinning out
Stayed 2 nights in Apr 2024
Response from Mantra Mackay on 2024/4/18
Thank you for your review

10/10 Excellent

Gerd

Traveled with family
Disliked: Property conditions & facilities
door lock didnt function properly{hard to open} cigarette buts on balcony light over bench loose {electrical hazard} restaurant service poor. tv had very tinny sound and dull picture
Stayed 2 nights in Mar 2024
Response from Mantra Mackay on 2024/3/18
We thank you for your review

10/10 Excellent

Kaycee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel is excellent. Friendly staff, easy parking, very clean rooms and a great view.
Stayed 1 night in Mar 2024
Response from Mantra Mackay on 2024/3/11
We thank you for your review

2/10 Terrible

Kevin

Stayed 1 night in Jan 2024
Response from Mantra Mackay on 2024/2/7
We would like to know what occurred for your review. That way we will know what we may be able to do.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mantra Mackay on 2024/1/18
Thank you for your review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mantra Mackay on 2024/1/18
Thank you for your review

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough car parks for set amount of rooms
Stayed 10 nights in Dec 2023
Response from Mantra Mackay on 2024/1/8
Thank you for your review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Mantra Mackay on 2024/1/8
Thank you for your review

10/10 Excellent

Sherridan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing spot and place to stay. Can’t wait to go back.
Stayed 3 nights in Dec 2023
Response from Mantra Mackay on 2024/1/1
Thank you for your review

8/10 Good

Alan

Stayed 2 nights in Dec 2023
Response from Mantra Mackay on 2023/12/21
We thank you for your review

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mantra Mackay on 2023/12/21
We thank you for your review

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, property conditions & facilities
Fine for an overnight stay. Bathroom is a little dated. Hallways smell mouldy. Breakfast in the dining room was nice and reasonably priced.
Stayed 1 night in Dec 2023
Response from Mantra Mackay on 2023/12/11
Thank you for your review

6/10 Okay

Sherri

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Some features of the room needed to be repaired such as shower head holder that had been glued together , cupboard door that was not sliding , aircon unit leaked water down onto the tv and the balcony was unkept and not clean, the dryer filter had not been cleaned in a long time loads of lint in it. Lacking cutlery and shelf in fridge broken and no fruit and vegetable draw it was missing. Just little things that were frustrating.
Stayed 7 nights in Dec 2023
Response from Mantra Mackay on 2023/12/11
Thank you for your review

10/10 Excellent

Annette

Stayed 1 night in Dec 2023
Response from Mantra Mackay on 2023/12/11
Thank you for your review

10/10 Excellent

Chantell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to eateries
Stayed 1 night in Nov 2023
Response from Mantra Mackay on 2023/11/13
We thank you for your review

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access for our fishing cruise departure
Stayed 1 night in Oct 2023
Response from Mantra Mackay on 2023/11/8
We thank you for your review

8/10 Good

Geraldine

Stayed 1 night in Oct 2023
Response from Mantra Mackay on 2023/11/8
We thank you for your review

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds , need bigger rooms but
Stayed 1 night in Sep 2023
Response from Mantra Mackay on 2023/10/2
We thank you for your review

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room phone didn’t work to ring room service they had a technician come quite quickly and repair it. Breakfasts are huge and delicious Love waking up and looking at the ocean and the boats in the marina
Stayed 2 nights in Sep 2023
Response from Kerry on 2023/9/29
We thank you for taking the time to review your recent stay and are delighted that you enjoyed it. Thank you also for reporting the phone issue, which we only are aware of this when advised and we are then able to correct the issue. We look forward to welcoming you back.

8/10 Good

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view. Clean room.
Stayed 1 night in Sep 2023
Response from Mantra Mackay on 2023/9/25
We thank you for your review

8/10 Good

Mark

Stayed 1 night in Sep 2023
Response from Mantra Mackay on 2023/10/16
We thank you for your review

4/10 Poor

Cassandra

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location. Unfortunately my room smelt musky, even the extra pillows and cushions had a terrible mucky smell.
Stayed 2 nights in Sep 2023
Response from Mantra Mackay on 2023/9/25
We thank you for your review

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay
Stayed 1 night in Sep 2023
Response from Mantra Mackay on 2023/9/18
Thank you for your review

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top spot
Stayed 1 night in Sep 2023
Response from Mantra Mackay on 2023/9/18
Thank you for your review

10/10 Excellent

Alan

Stayed 2 nights in Sep 2023
Response from Mantra Mackay on 2023/9/25
We thank you for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Check in was very easy and we had a very spacious and very clean room looking over the marina. It was just an over night stay but we would stay here again
Stayed 1 night in Aug 2023
Response from Kerry on 2023/8/31
We thank you for taking the time to review your recent stay and look forward to welcoming you back.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Aug 2023
Response from Mantra Mackay on 2023/8/16
We thank you for taking the time to review your recent stay

10/10 Excellent

Sandra

Enjoyable
Stayed 1 night in Aug 2023
Response from Kerry on 2023/8/11
We thank you for taking the time to review your recent stay and are delighted that you enjoyed yourself. We hope to welcome you back again in the near future.

10/10 Excellent

Robyn

Stayed 1 night in Jul 2023
Response from Kerry on 2023/7/19
We thank you for taking the time to review your recent stay and delighted that you enjoyed your visit. We look forward to welcoming you back again.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay with great views
Stayed 1 night in Jun 2023
Response from Kerry on 2023/6/26
We thank you for taking the time to review your recent stay and are delighted that you enjoyed it.

8/10 Good

Paula

Stayed 1 night in Jun 2023
Response from Mantra Mackay on 2023/7/4
Thank you for your review

10/10 Excellent

Linda Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely helpful people, great views of the harbour, breakfast was generous and very nice. I though they Could have a few vending machines around for water and snacks, especially with kids.
Stayed 3 nights in Apr 2023
Response from Mantra Mackay on 2023/4/24
We thank you for your review. We do have some snacks for sale from the front desk.

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great
Stayed 1 night in Apr 2023
Response from Kerry on 2023/4/18
We truly thank you for taking the time to review your recent stay and delighted that you enjoyed it.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Kerry on 2023/4/21
We thank you for taking the time to review your recent stay and are delighted that you enjoyed it. We also look forward to welcoming you back.

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 1 night in Mar 2023
Response from Kerry on 2023/3/21
We are delighted that you enjoyed your recent stay with us and look forward to welcoming you back again

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Feb 2023
Response from Mantra on 2023/2/20
Hi Angela, Thank you for leaving your review! We appreciate it heaps and hope too see you again soon. Kind Regards,

10/10 Excellent

Danielle

Stayed 1 night in Feb 2023
Response from Mantra Mackay on 2023/3/7
Thank you for leaving a wonderful review.

10/10 Excellent

Eric

Stayed 3 nights in Jan 2023
Response from Mantra Mackay on 2023/3/7
Thank you Eric for posting a review. Hope too see you again.

8/10 Good

Theofanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Mantra Mackay on 2023/11/8
We thank you for your review

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Mantra on 2023/1/15
We appreciate you taking the time to review your recent stay with us.

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff were exceptionally helpful and friendly. Beautiful restaurant
Response from Kerry on 2023/1/18
We appreciate you taking the time to review your recent stay and we look forward to welcoming you back again at some time in the future.

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy
Response from Mantra Mackay on 2023/1/14
We thank you for taking the time to review your recent stay

10/10 Excellent

Zak

Stayed 1 night in Jan 2023
Response from Mantra Mackay on 2023/3/7
Thank you Zak for your review!

10/10 Excellent

GLENDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place to stay in Mackay, a home away from home, comfortable beds, great water pressure in the shower, and the staff prepared to go the extra mile.
Response from Mantra on 2022/12/6
Thank you for your review

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean place great peaceful relaxing weekend away
Response from Kerry on 2022/12/2
We thank you for taking the time to review your recent stay and look forward to welcoming you back again in the future

8/10 Good

Steven

Liked: Staff & service
Wonderful harbour front position
Response from Mantra Mackay on 2022/11/5
We thank you for taking the time to review your recent stay

6/10 Okay

Steven

Liked: Staff & service, amenities, property conditions & facilities
A great hotel in a lovely position However some issues with housekeeping
Stayed 7 nights in Oct 2022
Response from Mantra Mackay on 2022/10/31
We thank you for your review

10/10 Excellent

Andrew

Stayed 1 night in Oct 2022

10/10 Excellent

GLENDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff really make your stay amazing, the rooms are clean and comfortable and the views are brilliant. The restaurant has a great menu and good wine list.
Stayed 1 night in Oct 2022
Response from Mantra Mackay on 2022/10/31
We thank you for your review

10/10 Excellent

Marina

Stayed 2 nights in Sep 2022
Response from Mantra on 2022/9/24
We thank you for taking the time to review your recent stay at the hotel.