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"Enjoyed a family stay with two rooms (1 with 2 twins and one suite). The suite had excellent balcony and functional hot tub with salts provided. Staff were excellent. Property manager Alcedis and his front office manager Maria were both very helpful, knowledgeable and service oriented. Maria accommodated my request for additional coffee, and frequently checked in on how the stay was going. Alcedis gave us the option of late check out for one room due to hotel not being completely full and even walked my husband to ticket station, waited for him and made sure he got the correct bus tickets. Excellent staff and great value for this property. I would stay here again as a family or couple."

"Staff"

"Amazing "

"Great location, Walkable, Girl at reception received us at station and also dropped us off at station. Very helpful. Thank you. Breakfast was decent. Coca tea available. They provided luggage storage and bathroom before departure. Good value. "

"Convenient and clean! Close to the train and everything in town. Room was spacious and comfortable. "

"Good location, very close to train station. Very friendly and helpful staff. You can tell they try very hard to help even if there’s a language barrier. Breakfast is of good quality and variety. Only complain I have is that the trains waiting idle in the station put their engine on. So in the morning around 9-10am, there’s a strong diesel smell. "

"Room was clean. The staff was kind and accommodating!"

"Great service"

"Had a great stay and the staff was very accommodating. We were in a room overlooking the Urubamba River- just amazing !"