Shangri-La Hotels and Resorts Luzon hotels

"Very good customer service, sometimes a little slow to react to request but overall good service"

"The hotel itself was great. However, the hotel is on the border of Makati and everything else. I would get bothered everytime i would step out of the hotel by beggars and shady merchants. "

"Close to SM MOA. Staff are great very attentive & courteous."

"Great staff and location"

"close to malls, clean, great staff"

"Other the “fall & slip” incident in the pool area, everything was perfect especially the staff."

"From the moment I arrived, the Savoy Hotel Manila exceeded all expectations. The check-in process was smooth and efficient, and the staff greeted me with genuine warmth and professionalism. Every team member I encountered, from reception to housekeeping, was courteous, attentive, and always willing to go the extra mile to make my stay comfortable. The room was modern, impeccably clean, and thoughtfully designed with cozy furnishings and all the amenities one could need. I especially appreciated the quiet ambiance, perfect for both relaxation and productivity. The bed was incredibly comfortable, and the Wi-Fi connection was strong and reliable throughout my stay. The hotel’s location near the airport is a major plus, especially for travelers. Despite its proximity to busy areas, the hotel itself felt like a calm oasis in the city. I also loved the breakfast buffet, plenty of delicious options with both local and international dishes, served fresh daily. Savoy Hotel Manila strikes the perfect balance between luxury and convenience. I wouldn’t hesitate to stay here again and highly recommend it to anyone visiting Manila, whether for business, leisure, or a quick layover. An absolute gem!"

"It’s a very nice hotel, modern, new. The room is good size and clean. Bed is comfortable. There is a slight smell in my room. At night, the neighbors were very loud past midnight so I think the sound proof is not great. Other than that, it's a great place to stay. I was surprised this is a 3 star not a 4 star hotel. "

"Excellent "