Find Shopping Hotels in Lubbock, TX

"This place was clean, had nice staff, and a good, hot breakfast. "

"There was no bed linens for the pull out sofa in the room. When my husband went down to get them, the front desk did not even give him any pillows. :("

"I like that it’s pet friendly and has an EV charger on site. Breakfast could be better. Room was ok, sofa was a bit stained and toilet paper holder was broken. Bed was good but pillows were uncomfortable. It worked for budget pet friendly stay. "

"I messaged that we did not get this additional room. I have Asked for a refund for this room"

"The staff were nice and the hotel was very clean. We needed extra towels and sheets and there were very accommodating. The gym was pretty common to what I see in most hotels, a few cardio machines, but not much in the way of weights and it was overly warm. One area they can improve is the breakfast. The breakfast area is really large, which is great. But they spread everything out into like 4 areas, so you have to search a bit for what you want. There was only one person we saw working the area and they just couldn't keep up (they were working hard, just too much ground to cover). They ran out of spoons twice, the apple juice ran out, the eggs were empty for a while, etc. It's a really nice hotel, so I'd expect the breakfast to match the rest of the place. "

"Not the cleanest. Someone else’s open drinks left in fridge. Tv didn’t work just to name a few. "

"Everything was great will stay again "

"Didn’t stay at room or checked in and was still charged on my card on my card for stay "

"Room was dirty the entire hotel gave you a dirty feel if you look closely most things were not cleaned rugs not vacuumed and hallways. Tile floor is not detailed cleaned, etc.."