I did not receive the product which was the hotel key even after the $100 purchase went through. I originally tried my old national debit card and it approved twice at the kiosk and gave me a pending pre-authorization charge as normal. I told the worker and me and her both read the "approved" screen and she said that no receipt printed so it didn’t work. I then asked if I could try another form of payment which was my apple card and she said that I should try. I then sent $250 to my apple card and paid again, it said approved but this time the money got taken from my apple card, but it still didn’t print a receipt. The worker, "Sandra" said she was the manager and that if the receipt didn’t print she couldn’t give us access to the room. For context I already did the pre check in for the room 30 minutes prior to showing up where I was also charged a $1 pre-authorization charge to my bank account which did go through. Despite me paying $100 for what was supposed to be a "pre-authorization charge" in the first place. She then said that she couldn’t do anything about it despite being the manager and that she won’t give me access to the room I reserved until a receipt printed. She even went as far as to say that I should report the charge(s) as fraud, so i’m requesting a refund for the services I did not receive and the money she claims she didn’t get.
Reginald
於 2025 年 8 月住了 1 晚
10/10 有夠讚
John
商務旅客
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a nice, clean property and the staff are great.
John
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Thi
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Thi
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Janis
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Facility was very clean. Everything in the room was either new or in good working order. I like the fact they have many plug-ins for charging or electronic items. Reasonably priced. The only complaint I might have is that walking outside near my room was a trashcan that smelled horrible. And I know I saw someone empty it out or changed the liner or whatever but it still smelled terrible.
Janis
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jenny
團體旅遊
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great
Jenny
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Antonio
2025 年 7 月 1 日
Antonio
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Felix
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service and clean room
Felix
於 2025 年 6 月住了 1 晚
4/10 不太好
Josephine
2025 年 6 月 25 日
Josephine
於 2025 年 5 月住了 2 晚
4/10 不太好
John G
2025 年 6 月 23 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
We waited for 10 minutes at the front desk...no one there to check us in. The lobby has multiple mini split AC units, all of which were turned on, but not turned down. It was very warm. Our room was very humid and damp while we slept. I felt like I alternated between sweating and having chills...I wouldn't recommend this one.
John G
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Michael
2025 年 6 月 22 日
喜歡:設施服務和住宿環境和硬體
Michael
於 2025 年 6 月住了 2 晚
10/10 有夠讚
ahmed
2025 年 6 月 21 日
ahmed
於 2025 年 6 月住了 2 晚
4/10 不太好
Robinson,Knoxville
家庭旅遊
2025 年 6 月 9 日
喜歡:住宿環境和硬體
不喜歡:整潔度
The room smelled musty upon entering. The shower did not provide hot water until a few long minutes of running and then the cold water would not work after waiting again. There were no proper shades on the windows to provide coverage from the outside lights. The mattresses on the beds were very hard, making it even more difficult to sleep with the lights from the outside illuminating the room.
Robinson
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Gi Gi
2025 年 6 月 6 日
Gi Gi
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Nick
2025 年 6 月 5 日
Nick
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Kirsten
2025 年 6 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Kirsten
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Nyki
2025 年 6 月 2 日
Nyki
於 2025 年 5 月住了 4 晚
6/10 一般般
Rajpal
家庭旅遊
2025 年 5 月 31 日
喜歡:整潔度、員工素質和設施服務
Recently renovated. It looks like 10 year olds renovated it. I chose two beds on expedia, received one bed.
Rajpal
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Mariah
2025 年 5 月 30 日
喜歡:整潔度
Friendly !
Mariah
於 2025 年 5 月住了 1 晚
4/10 不太好
Nicole
2025 年 5 月 28 日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
property looked like was under construction, had a very strange layout with doors in odd places, had no internet so was unable to use my computer to complete the work I needed to do and had garbage dumpsters picked up/emptied at an adjacent property/business early in the morning (5:30am) no breakfast to speak of -minimal food items to choose from