Lobby

Reviews of Wingate by Wyndham Louisville East

2.5 out of 5
Wingate by Wyndham Louisville East
12301 Alliant Ct, Louisville, KY

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 314 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and cleane. Although there were bus loads of students there, the property remained quiet and orderly .
Stayed 4 nights in May 2024

10/10 Excellent

darius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient, Close to stuff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Pranjal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and very clean
Stayed 1 night in Apr 2024

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Heath, Louisville

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
very close to the intertate, very nice room.
Stayed 1 night in Apr 2024

2/10 Terrible

Patrick

Stayed 2 nights in Mar 2024
Response from Alexis on 2024/5/6
We are truly sorry to hear that your stay did not meet your expectations. We understand how frustrating it can be when things don't go as planned, and we want you to know that we're here to help make things right. Please let us know how we can assist you in any way to ensure that you have a comfortable and enjoyable stay with us in the future.

10/10 Excellent

Chanell

Traveled with family
Liked: Staff & service, property conditions & facilities
Everything was beautiful breakfast was hot and good
Stayed 3 nights in Apr 2024

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received excellent customer service. Everything was clean but old and worn. Really appreciated their having an electric car charging station!
Stayed 2 nights in Apr 2024

8/10 Good

Phyllis, Hutchinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Teba

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. My room was clean and quiet. There were several restaurants within walking distance. I will definitely stay here again when passing through Louisville.
Stayed 1 night in Apr 2024

2/10 Terrible

Andrea

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was poop on the toilet seat in our bathroom when we checked in, coffee spattered on the walls, stains on the carpet, and the beds were uncomfortable. Steer clear.
Stayed 1 night in Apr 2024

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and peaceful place to stay :)
Stayed 1 night in Apr 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Onica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay nice breakfast was good I would do it again
Stayed 3 nights in Mar 2024

8/10 Good

Mithun

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good. Enjoyed the stay. Tesla charger and Free Breakfast was our deciding factor.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024

8/10 Good

Charles

Traveled with partner
Easy access. Breakfast started to early and was finished before I could get at 9:30.
Stayed 1 night in Mar 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Last night there there was a group that checked in had around 8 kids under the age of 13 in 1 room qnd the adults in another. The kids were yelling and screaming slamming things against the walls for 2 hrs finally had to call front desk around 1130
Stayed 2 nights in Mar 2024

8/10 Good

glynis

Check in was smooth a lot of people around the desk talking to the receptionist but she was nice. Our bathroom floor was very sticky, yucky, lock on door broke too tired to complain. Stay was good ovr
Stayed 1 night in Mar 2024

6/10 Okay

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Windows old and couldn’t see out to our car. Tub faucet sticking out an inch from the wall, and you could see the pipe behind. Beds were good. Room size good. Breakfast great.
Stayed 1 night in Mar 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Unfortunately, for the last 2 nights of my stay, an infant or toddler was crying and screaming across the hall from me until midnight. It's a good thing I'm deaf in one ear as I could lay on my good ear and muffle most of the noise. The hotel staff also 'forgot' to provide maid service on one of the days so I'm not sure what that was about. Other than that, it was an acceptable to good hotel stay.
Stayed 3 nights in Mar 2024

8/10 Good

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Good breakfast.
Stayed 1 night in Feb 2024

6/10 Okay

Kristi

Stayed 1 night in Mar 2024

10/10 Excellent

Peter

The women on the front desk, apologies I’ve forgotten her name, was exceptional. Thank you
Stayed 1 night in Feb 2024

8/10 Good

Julian

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean property
Stayed 1 night in Feb 2024

10/10 Excellent

Randa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the property and the location . We have booked for.our yearly trip to Louisville next year!
Stayed 2 nights in Feb 2024

8/10 Good

Chosen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I felt safe. The room was clean staff was lovely. Will go back
Stayed 3 nights in Feb 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our temporary job which made it easy to get back and forth. Had good gas stations and many restaurants around it. Had a good breakfast every morning just wish they had pancakes and waffles. Im not a waffle person every morning.
Stayed 2 nights in Feb 2024

4/10 Poor

Sean

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Could not adjust the temperature of the room. It was cold.
Stayed 1 night in Feb 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Angelai I

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jan 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place it was clean staff was friendly and breakfast was standard. Bed was hard as a rock.
Stayed 1 night in Jan 2024

6/10 Okay

Kelly

Liked: Cleanliness
Stayed 10 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Great away
Very clean awesome breakfast. Clean and comfortable. Definitely will be back
Stayed 3 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Grigoriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Allan

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Greeshma

Stayed 1 night in Jan 2024

8/10 Good

Makoto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility located quiet and Chinese buffet restaurant is near by. Cost is reasonable and breakfast was about average.
Stayed 1 night in Jan 2024

8/10 Good

Victoria

Stayed 1 night in Jan 2024

8/10 Good

Helen, Lennon

Stayed 2 nights in Jan 2024

8/10 Good

Daniel

Stayed 5 nights in Dec 2023