Terrace/patio

Reviews of Sonesta Select Los Angeles LAX El Segundo

3 out of 5
Sonesta Select Los Angeles LAX El Segundo
2000 E Mariposa Ave, El Segundo, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 947 out of 2065 reviews" "
Rating 8 - Good. 510 out of 2065 reviews" "
Rating 6 - Okay. 283 out of 2065 reviews" "
Rating 4 - Poor. 165 out of 2065 reviews" "
Rating 2 - Terrible. 160 out of 2065 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

David, Las Vegas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property needs a major refresh. Mildew smell throughout the hallway and inside room. Carpets look old with stains. I arrive at night poor visibility more lights are needed throughout the parking lot it's very dark around the property not safe especially at night as you cant see very well.
Stayed 1 night in Apr 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with lots of peace & quietness.
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/5/1
Jermaine, thank you for sharing your experience at Sonesta Select Los Angeles LAX El Segundo. We're thrilled to hear you appreciated the serene environment we offer. Looking forward to welcoming you back in the future for more relaxation.

6/10 Okay

Cecilia

Disliked: Amenities
you have to pay for parking which I had in mind it was complementary but its extra. you have to pay $20 extra if you want to park in this location eve though they have plenty of parking spots available. the next day when i went to do the check out i asked if i was able to grad breakfast. I was told my room did not include breakfast. It was just me, i was thinking on grabbing a fruit or a drink for the road but my almost $200 a night did not include breakfast nor parking
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/29
Cecilia, thank you for taking the time to share your experiences. We understand the parking and breakfast expectations may not have been aligned with your stay and we regret hearing this didn't live up to your expectations. We strive to clearly communicate any additional charges to our guests and regret if this was not made clearer for you. We appreciate your feedback and be assured it will be used to improve future guest experiences. Looking forward to welcoming you back for a more seamless experience in the future.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and quiet
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/30
Elizabeth, thank you for such a wonderful review! At Sonesta Select Los Angeles LAX El Segundo, we take pride in providing a quiet and peaceful environment for our guests. We're delighted to know we hit the mark for you and we look forward to welcoming you back in the future.

10/10 Excellent

Jamez

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Super convenient lot of restaurants in the area that are walking distance.
Stayed 3 nights in Mar 2024
Response from Customer Service on 2024/4/29
Jamez, thank you for taking the time to share your stellar experience at Sonesta Select Los Angeles LAX El Segundo. We're thrilled to know our prime location, within easy reach of various dining options, added to the convenience of your stay. Your wonderful feedback is greatly appreciated and we're eager to deliver another memorable visit for you in the future.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/30
Jamie, thank you for choosing Sonesta Select Los Angeles LAX El Segundo for your stay. We're thrilled your experience was excellent, and we hope to see you again for another fantastic stay next time your travels bring you to Los Angeles.

4/10 Poor

Alexa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 2024/4/29
Alexa, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 Good

lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 2024/4/27
We appreciate you sharing this positive rating, Lance!The comfort of our guests is important to us so we can't wait to see you back again at Sonesta Select Los Angeles LAX El Segundo. We want to share an even more enjoyable experience with you next time.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and everything you need is in the area. The rooms are huge with plenty of space .
Stayed 3 nights in Apr 2024
Response from Customer Service on 2024/4/24
Anthony, thank you for your glowing feedback. It's wonderful to know that you appreciated the spacious rooms and convenient location of Sonesta Select Los Angeles LAX El Segundo. We're thrilled your stay was enjoyable and we look forward to welcoming you back on your next visit.

8/10 Good

Samarie

Liked: Cleanliness, amenities, property conditions & facilities
It was in then suburbs.
Stayed 2 nights in Apr 2024
Response from Customer Service on 2024/4/25
Samarie, thank you for your feedback about Sonesta Select Los Angeles LAX El Segundo's location. We hope it offered a relaxing retreat and look forward to welcoming you back the next time your travels bring you to our area.

4/10 Poor

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/25
Emma, it seems like your stay didn't meet your expectations, which we regret hearing. We are always here to listen to and improve from our guest's feedback. We sincerely hope you consider visiting again for an enhanced experience.

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, quiet, convenient, easy parking— though I wish there were more lighting around the parking area. The beds are comfortable and the rooms are spacious.
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/23
Astrid, thank you for the stellar review. It's delightful to know that you enjoyed the convenience, serenity, and spaciousness of your room at Sonesta Select Los Angeles LAX El Segundo. The comfort of our beds is something we take pride in. Your feedback about the need for enhanced lighting in the parking area has been noted and passed onto our management for review. We look forward to your next visit.

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sleep near LAX airport after long flight from UK. Rooms and staff were great. Easy to find. Only surprise was $30 parking charge that was unexpected. Otherwise all good. Thanks
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/21
Timothy, it's fantastic to hear that Sonesta Select Los Angeles LAX El Segundo provided a comfortable rest after your long journey from the UK. We're pleased that you found our location convenient and our team members exemplary. With regards to the parking facilities, we strive to maintain competitive prices for the area. These additional amenities are meant to enhance the overall experience of guests like yourself. We look forward to your next visit.

6/10 Okay

Sarah

Traveled with family
Disliked: Cleanliness
It was good we arrived in the dark of night… when we woke up in the morning I was horrified to see how dirty the room was. There was broken glass on the carpet and the carpets looked like they had not been vacuumed for quite a while. The room was also just not in good condition with the bed worn out and large stains. Things in the hallways and the stinky elevator were not any better. Management does make sure the lobby appears nice but while waiting for the airport shuttle my daughter noticed a giant stain on the couch. It was a place to sleep after our flight was cancelled. Just glad we didn’t come home with bedbugs are something like that.
Response from Customer Service on 2024/4/18
Sarah, we're genuinely sorry to hear about the cleanliness issues you experienced. Ensuring a comfortable and impeccable environment for our guests is a top priority, so it's regrettable that your room did not meet these expectations. Your feedback on the condition of the room and public areas has been noted and will be reviewed by our team of professionals. We hope you can give us another chance to demonstrate the high-quality hospitality usually appreciated by our guests.

10/10 Excellent

Pengxiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice services
Stayed 2 nights in Apr 2024
Response from Customer Service on 2024/4/18
Pengxiang, thank you for sharing your experience at Sonesta Select Los Angeles LAX El Segundo. We're delighted to hear your kind words about our service. Our team members are dedicated to providing a high-quality experience for our guests. We look forward to welcoming you back in the future.

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/19
Astrid, it's wonderful to see your high rating! We're delighted to know that you enjoyed your stay at the Sonesta Select Los Angeles LAX El Segundo. It will be a pleasure to welcome you back in the future.

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast area and food choices.
Stayed 2 nights in Apr 2024
Response from Customer Service on 2024/4/16
Eric, we're delighted to hear that you enjoyed the breakfast area and the variety of food at the Sonesta Select Los Angeles LAX El Segundo. We love adding value to our guests' mornings with a great breakfast spread. Thanks for your positive review. We can't wait to welcome you back on your next visit.

4/10 Poor

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness
The person on front desk when we arrived was not very helpful and then told us to park our car to unload on the opposite side of where our room was which was very inconvenient. We were unaware that there was a $75 fee for a small 15 lb dog to stay 11 hours & also unaware that parking was $30. The lady at the breakfast bar was very helpful.
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/16
Karen, we're disheartened to read about the challenges encountered during your stay, particularly related to our welcome process and parking arrangements. Also, though necessary details like pet fee and parking costs are mentioned separately, we recognize the surprise it may have caused. On a brighter note, we're glad to hear you found our breakfast service familiar to be attentive. We appreciate your feedback and it will help us improve our guest experiences in the future.

6/10 Okay

Fan

Disliked: Cleanliness, property conditions & facilities
shuttle service is terrible! We requested the shuttle to airport at 9am, we were told it that the next available time is 930. Of course, it is not here at 940. The front desk was not trying to help to get us update. We took Lyft instead.
Stayed 2 nights in Apr 2024
Response from Customer Service on 2024/4/16
Fan, we're sorry to hear about the challenges you experienced regarding the shuttle service. Your feedback is essential and allows us to make continuous efforts towards improving our services. As for your experience at our front desk, we normally pride ourselves on our proactive teams who aim to provide exemplary assistance to our guests. We appreciate your patience and understanding.

6/10 Okay

Abbie

Liked: Cleanliness, staff & service
Friendly service
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/11
Abbie, it's great to note that you recognized and appreciated the cordiality of our team members. We continue to strive for stellar service at Sonesta Select Los Angeles LAX El Segundo. We look forward to the opportunity to host you again in the future.

10/10 Excellent

Ampava, Dallas

Stayed 1 night in Apr 2024
Response from Customer Service on 2024/5/1
Ampava, it's wonderful to hear that your stay at Sonesta Select Los Angeles LAX El Segundo exceeded your expectations! We appreciate your high rating on Expedia and are glad to have added positively to your travel experience. We hope to see you again soon for another memorable stay.

6/10 Okay

Peter

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/12
We appreciate you leaving your feedback with us, Peter.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

6/10 Okay

Imani

Traveled with pets
Liked: Cleanliness
went for rolling loud
Stayed 4 nights in Mar 2024
Response from Customer Service on 2024/4/9
Imani, it sounds like you stayed with us during the Rolling Loud festival. We hope you enjoyed the event and made some great memories. We look forward to having another chance to serve you even better next time.

10/10 Excellent

Scarleth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Close to public transportation. In a safe and quite area.
Response from Customer Service on 2024/4/9
Scarleth, it's wonderful to hear that you found Sonesta Select Los Angeles LAX El Segundo appealing and enjoyed the close vicinity to public transport. We are thrilled our location in a tranquil and secure neighborhood met your needs. We look forward to welcoming you back on your next visit to our area.

10/10 Excellent

Emmanuel, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/9
Emmanuel, it's wonderful to hear that your experience at Sonesta Select Los Angeles LAX El Segundo was top-notch. Your high rating speaks volumes, and we greatly appreciate it. We look forward to hosting you again in the future, and providing the same quality experience. Safe travels!

6/10 Okay

Irvin

Liked: Staff & service, property conditions & facilities
Molding should be replace because it looked like mold.This is my third time staying and my room had mold.Easy fix.Should check that out.Also,tv remote didn’t work
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/8
Irvin, we appreciate your repeated patronage and thank you for raising these concerns. It's disheartening to hear about your room's condition and your issue with the TV remote. Rest assured, our team members are investigating your feedback to ensure that every guest has a comfortable and enjoyable stay.

10/10 Excellent

Brianna

Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/27
Thank you for the wonderful rating, Brianna!It's fantastic you enjoyed your time at Sonesta Select Los Angeles LAX El Segundo so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excellent

Paolo

Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/25
Paolo, it's great to hear about your five-star experience at Sonesta Select Los Angeles LAX El Segundo. We're thrilled to know we met your expectations. We hope to welcome you back in the near future.

10/10 Excellent

ria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/4/5
Ria, thank you for the 5-star Expedia review. We're thrilled that your experience at Sonesta Select Los Angeles LAX El Segundo was exceptional. We value your feedback and look forward to welcoming you again in the future.

4/10 Poor

Mounir, Georgetown

Traveled with partner
Disliked: Cleanliness, staff & service
Shuttle never come, and starts 6 am only so if your flight is before this time you are on your own!!!
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/4
Mounir, we regret to hear about the inconvenience you've experienced with the shuttle service. We assure you that, while the aim is to provide guests with seamless transport to and from the airport, there might be unexpected situations that could cause delays. We appreciate your feedback and will make sure to look into improving our shuttle service schedule. Your experience matters to us and we hope to have the opportunity to better serve you in the future.

8/10 Good

Boyd

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is in a quiet area very convenient to everything and El Segundo, which has excellent dining options and of course minutes from the airport and car rental. My wife and I have stayed here twice.
Stayed 3 nights in Mar 2024
Response from Customer Service on 2024/4/4
Boyd, thank you for choosing to stay at Sonesta Select Los Angeles LAX El Segundo. It's heartening to know our advantageous location added convenience to your visit. We appreciate your commendation for the excellent dining options around El Segundo. We look forward to welcoming you and your wife back for a third stay.

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Overall a good place to stay for a clean place at a good price. The place is older but clean. They do offer a free shuttle to LAX breakfast is extra
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/3
Andrew, it's heartening to read that you found value at the Sonesta Select Los Angeles LAX El Segundo. We take pride in our focus on cleanliness and affordability. We're glad to offer convenient amenities like the complimentary shuttle service. Our breakfast option does come at an additional cost to provide guests with a wide range of fresh and diverse choices. We appreciate your feedback and hope to have you as our guest again in the future.

10/10 Excellent

John C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very helpful, which was great cuz it was one in the morning and we were very freaking tired!
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/4/3
John, it's wonderful to hear that the Sonesta Select Los Angeles LAX El Segundo lived up to your needs, especially during such late hours. It's uplifting to know that our front desk colleague was able to assist effectively when you needed it most. We hope your next visit only uplifts your experience even more.

10/10 Excellent

William, Port Townsend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big. Plenty of quiet space.
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/3
William, we're delighted to hear that you enjoyed your stay at Sonesta Select Los Angeles LAX El Segundo. Your satisfaction with the spacious and tranquil environment we provide is a wonderful compliment to our team's efforts. We appreciate your feedback and hope to host you again.

10/10 Excellent

Deva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 2024/4/3
Deva, we are thrilled that you had an exceptional stay at Sonesta Select Los Angeles LAX El Segundo. It means a lot to know when a guest leaves happy. We look forward to your next visit. Safe travels!

10/10 Excellent

Cecilia

Traveled with family
Quiet and clean
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/4/1
Cecilia, thank you so much for sharing your experience at Sonesta Select Los Angeles LAX El Segundo. We are thrilled to hear that you appreciated the serene atmosphere and cleanliness of our hotel. We're looking forward to welcoming you back.

6/10 Okay

Pratima

Traveled with family
Liked: Amenities, property conditions & facilities
There was parking fee of $30 which was rediculous also no breakfast not that good price when they hide all this and or ask for more
Stayed 2 nights in Mar 2024
Response from Customer Service on 2024/4/1
Pratima, thank you for your feedback regarding your stay. It seems there were some misunderstandings regarding parking fees and breakfast availability, we regret if these aspects didn't meet your expectation. Information about these services is typically provided during booking and we encourage guests to reach out for clarification. We aim for clear communication and we'll strive to ensure better transparency in the future. We hope to have a chance to regain your confidence in us.

6/10 Okay

Charles

Traveled with partner
Very friendly staff, especially the manager, but will not recommend or return due to difficulties utilizing the inconvenient shuttle service.
Stayed 2 nights in Mar 2024
Response from Customer Service on 2024/4/1
Charles, your feedback is valued. We're glad to hear that you interacted positively with our team members, especially the manager. We've noted your concern regarding the shuttle service and appreciate your patience as we continually try to enhance our offerings. Despite this, we hope you had a decent overall experience.

4/10 Poor

Jeffrey

Business traveler
Liked: Cleanliness, property conditions & facilities
The hotel building was ok but there were a number of things that weren’t up to scratch for a property of this cost. Rooms are serviced every 7th day unless you ask. C’mon… that’s just far too long. $30 a night for parking is completely ridiculous being that it’s just a carpark around the property with no fencing. We saw multiple people pacing the carpark looking inside vehicles during our 3 day stay. Based on the listing, the hotel looked reasonable but after these surprises above, I would not recommend. Plenty of other better options in the area
Stayed 3 nights in Mar 2024
Response from Customer Service on 2024/3/31
Jeffrey, we note your concerns about the frequency of room service and the parking charges. We value your feedback as it helps us understand areas for improvement. Please know, our room service schedule and parking fees are standardized within the industry and can vary based on circumstances. Security in our parking area is a top priority and we will take your remarks into account to ensure a secure environment. We regret that your expectations weren't fully met and hope to have an opportunity to provide a more satisfactory experience in the future.

2/10 Terrible

Tony

Stayed 1 night in Mar 2024
Response from Customer Service on 2024/4/18
Tony, it seems you were unsatisfied with your stay, and we regret to hear this. Without specific details, it's challenging to address your concerns. However, please know we value your feedback and are committed to improving our guests' experiences. We hope you give us another chance to meet your expectations in the future.

10/10 Excellent

Damara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were hospitable and accommodating. The room was nice, no noise to disturb us and the bed was comfortable. I would stay there again if are in the area.
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/3/29
Damara, your positive feedback about your experience at Sonesta Select Los Angeles LAX El Segundo is greatly appreciated. We're thrilled you found our team members hospitable, the room to your liking, and that you had a restful sleep. We're looking forward to welcoming you back when you return to the area.

2/10 Terrible

Gina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/3/29
Gina, it seems your stay did not meet your expectations, and for that, we are truly disheartened. We're always striving for the highest standards and guest satisfaction. We would greatly value the opportunity to learn more about your experience, so we can improve our services for future stays. Please feel free to reach out to us directly to provide more insights. Is there anything else you'd like to add?

8/10 Good

Christine

Liked: Cleanliness, staff & service
The airport shuttle and price were my main reasons for choosing this location. Staff was very friendly and helpful except there is no info on things in the area, especially dining. Not everyone has a car or likes to order food for delivery! And if you don't know the area, you're going to ask the staff. They should be given resources to help.
Stayed 2 nights in Mar 2024
Response from Customer Service on 2024/3/28
Christine, thank you for choosing Sonesta Select Los Angeles LAX El Segundo during your recent visit and finding value in our airport shuttle service. We're pleased to hear that our team members assisted you well. However, we would like to apologize for the inconvenience regarding local information you experienced. We do strive to be well-versed about our surrounding area for guest consultation. This important feedback has been shared with the concerned department to better equip our team. We're looking forward to your next visit.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/3/28
Jeffrey, thank you for your high rating of Sonesta Select Los Angeles LAX El Segundo. The entire team appreciates your positive feedback and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Venesha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/3/27
Venesha, thank you for your wonderful rating of Sonesta Select Los Angeles LAX El Segundo. It's great to know you had an enjoyable stay. We appreciate the feedback and would love to welcome you back in the future.

6/10 Okay

Tenneh

Stayed 1 night in Mar 2024
Response from Customer Service on 2024/4/15
Thank you for sharing your feedback, Tenneh.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but I booked this hotel specifically because they had a “free airport shuttle” but they didn’t state it started at 6am and my flight was at 5:30am. I had to schedule an Uber instead.
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/3/26
Whitney, we're thrilled that most aspects of Sonesta Select Los Angeles LAX El Segundo delivered a great experience for you. Your feedback about the free airport shuttle and the operational timings has been noted and we hope to optimize our communication better. We're glad you could find an alternative transportation. We hope to host you again and provide a truly seamless stay.

8/10 Good

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the fact it was near airport so convenient
Stayed 1 night in Mar 2024
Response from Customer Service on 2024/3/25
Jeanette, we're thrilled to hear that you valued the convenient location of Sonesta Select Los Angeles LAX El Segundo. We hope you found traveling easy due to our proximity to the airport. Your feedback is greatly appreciated and we look forward to welcoming you back.

8/10 Good

Anirudh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
They stay was good but they charged me for car parking at $30 a day. Everything else was really good.
Stayed 28 nights in Feb 2024
Response from Customer Service on 2024/3/24
Anirudh, it sounds like you found value in most aspects of your experience at Sonesta Select Los Angeles LAX El Segundo. We understand your surprise about the parking charges and we encourage all guests to be informed about any potential additional fees. We're glad to learn that, overall, your stay was enjoyable. We hope to welcome you again in the future.