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Pacific Palms Resort

4.0 star property
Golfers find paradise on 36 challenging holes, while those seeking relaxation discover rejuvenating treatments at the resort's tranquil spa

Choose dates to view prices

Pacific Palms Resort, surrounded by golf courses, offers a peaceful retreat with a driving range and two restaurants. The spa specializes in hot stone massages, complementing the outdoor pool. Travelers consistently praise the exceptional staff service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(158 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe king Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe king Room

  • Sleeps 2

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
  • Mountain view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Located in City of Industry, a neighborhood in La Puente, Pacific Palms Resort is in the suburbs and near theme parks. Hsi Lai Temple and Azusa City Hall are local landmarks, and travelers looking to shop may want to visit Puente Hills Mall and Glendora Square. Ready for a night out? Consider The Glass House Concert Hall and Fairplex. Visit our La Puente travel guide
View more Resorts in Los Angeles
Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Disneyland® Resort
    Disneyland® Resort
    42 min drive - 36.6 km
  • Babe Zaharias Golf Course
    7 min walk - 0.6 km
  • Industry Hills Expo Center
    17 min walk - 1.4 km
  • La Puente City Hall
    7 min drive - 2.3 km
  • La Puente City Park
    9 min drive - 3.0 km

Getting around

  • Walnut Industry Station
    10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT)
    50 min drive

Restaurants

  • McDonald's
    4 min drive
  • Taco Del Rio
    16 min walk
  • Jack in the Box
    3 min drive
  • Little Caesars Pizza
    19 min walk
  • Carl's Jr.
    4 min drive

About this property

Pacific Palms Resort

Luxury upscale resort located in City of Industry
A golf course, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities like a driving range and golf lessons at this resort. Indulge in a massage, a body scrub, and a body wrap at the onsite spa. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
Other perks at this resort include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, ATM/banking services, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 292 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with premium channels
  • Balconies, on-request microwaves, and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Check-out is at noon.

Does Pacific Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palms Resort located?

Located in City of Industry, this luxury resort is within 3 mi (5 km) of Industry Hills Expo Center, Round 1 Bowling and Amusement, and Puente Hills Mall. La Puente City Park and La Puente City Hall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Palms Resort Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 756 out of 1130 reviews
Rating 8 - Good. 183 out of 1130 reviews
Rating 6 - Okay. 99 out of 1130 reviews
Rating 4 - Poor. 48 out of 1130 reviews
Rating 2 - Terrible. 44 out of 1130 reviews

Reviews

10/10 Excellent

lionel

Liked: Cleanliness, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant clean room view serenity of the entire place
Stayed 4 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Amazing room!
Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Very nice resort, extremely clean and well kept, really liked the grounds as well
Stayed 4 nights in Dec 2025

10/10 Excellent

Mykell

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room Great view Great services
Stayed 7 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
beautiful view
Stayed 2 nights in Jan 2026

8/10 Good

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the view was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness
Beautiful view and great room very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine and Mark

Liked: Cleanliness, property conditions & facilities
Wonderful time very nice The hot tub Jets weren’t working and the pool is a little bit cooler, but it was a wonderful stay. The staff was terrific and we were there for not such wonderful event, but we stayed there because we were going to a celebration of life and it was just enough time for us to regroup and meditate a golfer so it was a perfect place for my husband and I to be thank you very much
Stayed 1 night in Feb 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
It’s all about the people! The front desk, Michael in particular, takes the best care of me every time I arrive. I typically dine at the bar and Ray is the best at accommodating me and my dog. I wouldn’t stay anywhere else.
Stayed 1 night in Jan 2026

10/10 Excellent

Juleni

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed there for one night and it was pleasant. Loved the views of the mountains and city. I’d definitely go back
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with beautiful views!
Stayed 1 night in Oct 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, food ess delicious and staff was great
Stayed 1 night in Nov 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities
Extremely friendly staff, very clean, quiet, comfortable. A really great place to stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff were very friendly and helpful. A beautiful place
Stayed 3 nights in Dec 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities
Staff amazingly helpful and friendly..beautiful property. Looking forward to my next visit
Stayed 2 nights in Nov 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Good view great place. Great restaurant. A golfer’s place to stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, and nice view!
Stayed 1 night in Oct 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Real nice place to get away. Hidden lush hideaway right close to your backyard. Thanks!
Stayed 7 nights in Oct 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Very lush and comforting. Very secluded and private feeling. Great value for the price. You will not regret! Pleasure to stay and experience, thanks!
Stayed 7 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view and love the check in check out time. Staff was great as well!
Stayed 1 night in Nov 2025

10/10 Excellent

Joeisha R

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

nataly

Liked: Cleanliness, amenities, property conditions & facilities
Rooms always clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sankara

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Very casual and luxurious. The hotel has been around and still has the older California charm. Very lush and secluded in a middle of a golf course. Real nice hidden gem. Thanks!
Stayed 7 nights in Nov 2025