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Reviews of Best Western Plus Media Center Inn & Suites

2.5 out of 5
Best Western Plus Media Center Inn & Suites
3910 W Riverside Drive, Burbank, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 431 out of 882 reviews" "
Rating 8 - Good. 276 out of 882 reviews" "
Rating 6 - Okay. 101 out of 882 reviews" "
Rating 4 - Poor. 35 out of 882 reviews" "
Rating 2 - Terrible. 39 out of 882 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on a trip to universal. Room looked exactly like the pictures in the listing. Bed and sheets were perfectly clean, TV worked great. Bathroom and shower were updated and spotless. Service was prompt and staff was knowledgeable. One of the best if not the best hotels I’ve stayed at. Highly recommend!

6/10 Okay

catherine

Traveled with family and small children
The free breakfast was good. It’s close to Universal studios. Hotel room was nice, nothing fancy. It’s on a nice street with good restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald, Sault Ste. Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the Victorian style and atmosphere it gave .
Stayed 3 nights in Apr 2024

6/10 Okay

puneeth

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great place to stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Juan

Stayed 2 nights in Mar 2024

10/10 Excellent

Linda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, and roomy. Staff was extremely friendly. Breakfast was very good with a hood amount of options!
Stayed 1 night in Mar 2024

6/10 Okay

Gregory

Traveled with group
Disliked: Staff & service
The Breakfast Area needs to be redone and be cleaned during Breakfast..
Stayed 2 nights in Mar 2024

8/10 Good

Cesar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Crystal

Stayed 3 nights in Feb 2024

6/10 Okay

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
I like the fact that this hotel is close to everything. We stayed here when we went to Universal Studios for a decent price. The parking is also very convenient since its in a parking garage thats connected to the rest of the hotel by elevator. The only thing i didnt like was the fact that i could hear noices from the apartment nextdoor at night.

10/10 Excellent

Andrea, Trabuco Canyon

Liked: Staff & service, property conditions & facilities
Great neighborhood with lots of dining choices. Hotel is very clean and modern inside.
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 4 nights in Jan 2024

6/10 Okay

BRYAN

Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s ok
Staff was friendly. Room was a good size. We tried to get a couple extra pillows but were told no. The bed was extremely firm. The shower is ok if you’re 5 feet tall but my wife and I are both 6’1”. The breakfast was good, I always enjoy waffles. The short distance to universal studios was nice. It was very quiet and we never saw more than 2 other guests at breakfast. Overall it was ok, but overpriced
Stayed 2 nights in Jan 2024

8/10 Good

Ale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to a few places, close to Warner and universal, and free parking under hotel.
Stayed 4 nights in Jan 2024

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay.
The staff was very welcoming, and held our luggage safely both pre and post check-in. Breakfast was hot food and very tasty. The parking is underground, very spacious and secure. There are several restaurants within 1-2 blocks. And our room was very quiet. It is an easy walk to Warner Brothers studio tour.
Stayed 1 night in Jan 2024

8/10 Good

sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shashikanth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big shout out to David and Andrew (Manager). I had a flat tire and both of them showed very high level of caring. They provided me with multiple suggestions and recommendations and Andrew even extended the checkout time by a few hours. Gentlemen, my thanks to you!! Had a very pleasant stay of 2 nights and 1.5 days....very convenient location to Universal Studios, dining, Whole foods, Vons and many others. Breakfast was very good as well. Overall, very nice location and excellent staff!!
Stayed 2 nights in Jan 2024

6/10 Okay

Teresa

Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Stayed 2 nights in Dec 2023

6/10 Okay

Patrick

Disliked: Property conditions & facilities
The bed was not at all a comfortable bed. The price did not live up to the room. Biggest issue. Someone clearly wiped themselves or pick up vomit with one of the larger towels. Instead of throwing it away, it was washed and put in my room. Very gross.
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Billie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice parking. Wonderful staff. Breakfast was really good. Clean rooms.
Stayed 3 nights in Nov 2023

10/10 Excellent

Maleni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and hotel was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0
Stayed 2 nights in Nov 2023

6/10 Okay

Maria Gabriella

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is very clean and location is excellent. Washing machine was in operable.
Stayed 6 nights in Nov 2023

2/10 Terrible

Norma Rosalva

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The staff were friendly, and the accommodations were clean. Very close to universal studios. Would stay again
Stayed 2 nights in Oct 2023

10/10 Excellent

Israel

Stayed 1 night in Oct 2023

6/10 Okay

Karalee

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great dining options near by
Stayed 1 night in Oct 2023

8/10 Good

Oystein

Liked: Cleanliness, staff & service
Central location with good restaurants nearby. Very nice staff and safe parking. The only negative was the shower in our room. It was almost impossible to switch water flow from the tub to the shower. The toggle switch was broken. (Room 114) Besides that, I recommend the hotel and I will be back if I’m in the area again.
Stayed 1 night in Oct 2023

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tara

Stayed 2 nights in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel staff was friendly but not readily available. Area around the hotel is very walkable and offers great eating establishments.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They placed us next to the ice machine and we heard ice dispensing and soda purchase all night long
Stayed 1 night in Oct 2023

10/10 Excellent

Berenice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my destination
Stayed 2 nights in Oct 2023

8/10 Good

Maricruz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

irving

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is an a great spot close to many shops and restaurants and minutes away from universal studios and warner bros. We asked for late check out the evening before our morning check-out and were told a 12:00 PM time, and in the morning at 10:30 we were called by what i would presume is the manager and were told we were already late for check-out and had to leave at 11 because, once we got all of our gatherings in order the same person who called the room opened the door of our room 3 minutes before 11 AM which was the original check out. Extremely unprofessional and rude in the way he approached the situation.
Stayed 1 night in Sep 2023

2/10 Terrible

Paras

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total ripoff for a suite
Worst experience ever for a suite! Dirty linen, carpets, bathtub. No towels at pool. Pool is a joke on this property. Total ripoff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary Ann

Stayed 1 night in Oct 2023