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"The front desk person when I checked in was pleasant but the check out was just so rude "

"I had an excellent stay at the Four Points by Sheraton. The staff was friendly, professional, and consistently attentive from check‑in to checkout. My room was spotless, quiet, and perfect for both rest and productivity. The bed was extremely comfortable, the water pressure was great, and the entire property felt modern and safe. I appreciated the fast Wi‑Fi, well‑kept fitness center, and inviting lobby workspace. As a frequent traveler and content creator, I value consistency and service — Four Points delivered both and earned my full recommendation. "

"The hotel was in a great location, just steps from Times Square. Our room was very clean and they accommodated our request for a rollaway bed. No usable fridge or tea/ coffee but that wasn’t expected. Great price, clean and location."

"Great location and great for families."

"Breakfast was good"

"location is good, room looks good but didn't clean surfaces and mop during the 4 days I was there,also Water was leaking out the shower area, so we had to put towels down to avoid slipping, The TV didn't work: they said it would be fixed, but it only worked on our last night. They need a better customer service"

"No it was not the right time of the year from what I was told."

"The ambiance when you walk in is welcoming. The staff was generous and so helpful. The room was clean and the bed was comfy! They checked on us but also gave us space which was wonderful. I will be staying here from now on in NYC"

"Stay here. It’s beautify and VERY clean. "