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"This is a lovely boutique hotel with an old charm. Room and bathroom were very clean and room was cleaned everyday and new towels given. Convenient location, close to many restaurants, theaters, shopping and the subway. Safe area one block from Times Square."

"Location and service were amazing "

"The staff was amazing, very helpful and nice. The location of the hotel was very convenient, close to a lot of subway lines for frequent travel through the city, stores, and places to eat. Overall an excellent place to stay. Some notes that I didn’t realize before booking that’s not a big deal but good to know. While you do have your own room that locks there is no real roof so if you’re a light sleeper, that may be a problem as you could hear someone in the middle of the night. There is no elevator, and they don’t provide shower shoes. Overall a great place to stay and I look forward to coming back I can’t recommend it enough."

"Service and staff were friendly and courteous. Lobby and elevators were nice. Room was great. I love that it's on a side street of Times Square. Sidewalks aren't as crowded. "

"Super awesome place great vibes. Staff super friendly and helpful "

"Lovely bar and restaurant. Historic location."

"I love everything from this hote. Location , staff, clean . It is simply amazing. Room size is perfect for us . It has everything "

"It’s been many years since my last stay at the Lotte Palace and it did not disappoint! Fabulous, as always. The staff was so kind and helpful (Michael completed our check in and out). Great recommendations from the concierge for lunch. Prompt room service whether it was for bubbly, bandaids or extra pillows, they were right there! I simply cannot wait to return after Thanksgiving."

"Great"