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Reviews of Renaissance London Heathrow Hotel

4 out of 5
Renaissance London Heathrow Hotel
Bath Road, Heathrow, Hounslow, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 919 out of 1550 reviews" "
Rating 8 - Good. 401 out of 1550 reviews" "
Rating 6 - Okay. 117 out of 1550 reviews" "
Rating 4 - Poor. 60 out of 1550 reviews" "
Rating 2 - Terrible. 53 out of 1550 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, Port Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean rooms. Professional staff.
Stayed 1 night in May 2024

8/10 Good

Pablo

Traveled with family
A good hotel near Heathrow
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff member at guest registration was very friendly and efficient.
Stayed 1 night in Apr 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Carl

Traveled with partner
Liked: Amenities
Initially given a key to a room that someone was already in!! All easily resolved. Room had all you needed. No noise and breakfast was good. Easy transport to airport would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Subhash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to airport. Well managed property with clean rooms, good breakfast and easy shuttle to terminal. Definitely will stay again here
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. I will say the outside looks a bit dated (white walls need to be spray washed) but the inside and the rooms are nice. Had a wonderful dinner and the staff was great. I would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient, clean and met the needs of our family who were travelling from heathrow. We stayed over night, ate at the restaurant and checked out in the morning. The staff were extremely friendly, helpful and made the whole experience an excellent one.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Terminal 3. Excellent breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Bruno, Soufriere

Liked: Staff & service
Very close to Heathrow Terminal 3. Beds are very comfy and room was also very clean. Quick 1 night transite through Heathrow.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

THANH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport for layover flight!
Stayed 1 night in Apr 2024

10/10 Excellent

julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a runway view room and was allocated room 2206 that was right opposite the centre of the runway excellent. Also excellent food and clean and quiet room. Would definitely recommend.
Stayed 1 night in Apr 2024

8/10 Good

gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our accommodation however we were switched to single beds, being told that there were no queen rooms left, although we had prebooked 2 queen rooms months ago. How could that happen?
Stayed 1 night in Apr 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Beverley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enjoyable
Stayed 1 night in Apr 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for a quick overnight stay in London. The room was quiet, the beds comfortable, and the shower was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, especially at Reception and in the bar/restaurant. Special mention for Emmanuel who welcomed us in an excellent way. Room was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Stayed 1 night in Apr 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation to the town, as well as to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great! Clean and very helpful.Not in great prox to terminal 4 however.We had to book an uber.
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport and transport
Stayed 1 night in Apr 2024

8/10 Good

Kit

Liked: Amenities, property conditions & facilities
Arrived late evening but received a cheerful welcome. Very pleased with easy parking arrangements. Room was twin bed, very comfy beds and fresh smelling bedding.
Stayed 1 night in Apr 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
noisy if near or above the crew lounges from the early hours, but otherwise good hotel for airport stayover and lots of parking.
Stayed 1 night in Apr 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
For the money, it’s a bargain. Considering everything in London is a ripoff (Sorry, I’m from Greece where my dollar goes very far)
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient oasis close to terminals 2 & 3.
Stayed 1 night in Apr 2024

8/10 Good

Rajiv

Traveled with group
Liked: Cleanliness, staff & service
Close to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! What a lovely airport hotel and SO quiet. Great bed and bedding. We will definitely come here again.
Stayed 1 night in Mar 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Shelda, North Side

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Prabhjot

Business traveler
Disliked: Staff & service, amenities
it took the staff more then an hour to find my booking. I was so tired and they had no clue what they are doing. Even after an hour an hour they gave me the room key which was not activated. i had to go all the way to room and back to get my key activated. i had to go through this all after my 10 hours flight tiredness
Stayed 1 night in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Carl

Stayed 1 night in Mar 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room good size; bathroom facilties very good with nice fluffy towels; comfortable big bed; clean and bright. Good customer service and very good breakfast. Surprisingly good for Heathrow located hotel. Would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be better organised and re supplied when items ran out such as jam spreads.
Stayed 1 night in Mar 2024

2/10 Terrible

Thomas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff are rude and were unprofessional
Stayed 1 night in Feb 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
I found a very warm welcome at Reception, and then an equally friendly waiter serving me in the restaurant. The room was spacious and comfortable, and I was even able to request a shower instead of a bath. The location is excellent for Heathrow, with very frequent local buses passing the door, heading for Heathrow bus station (so no need to use the Hoppa service).
Stayed 1 night in Feb 2024

8/10 Good

Lidia, Keller

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice. Just lacks options for quick bites to eat, it is a super great place to overnight in LHR however getting to and from hotel is a process
Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Traveled with group
We had a meal in Market Garden restaurant. Nine people all served with delicious food by smiling friendly staff. Comfortable room and clean beds and facilities. Highly recommended
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa, Ridgefield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here!
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

fatema

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, nice bedding and bathroom. The breakfast was also very good with plenty of variety.
Stayed 2 nights in Feb 2024

6/10 Okay

Gordon

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Bar Great Rooms Forgot my Wake-up Call
Stayed 1 night in Feb 2024