Shared kitchen facilities
Check availability

Reviews of NX London Hostel

2 out of 5
NX London Hostel
323A New Cross Road, London, England

Reviews

6.4
Rating 10 - Excellent. 28 out of 118 reviews" "
Rating 8 - Good. 28 out of 118 reviews" "
Rating 6 - Okay. 22 out of 118 reviews" "
Rating 4 - Poor. 15 out of 118 reviews" "
Rating 2 - Terrible. 25 out of 118 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

ADENIRAN

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

ADENIRAN

Business traveler
Liked: Cleanliness, staff & service, amenities
I like it there actually
Stayed 1 night in May 2024

10/10 Excellent

Yousuf Al, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in May 2024

10/10 Excellent

Biju Kocheriyil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees and amenities. Thanks to all
Stayed 1 night in May 2024
Response from NX Staff on 2024/5/4
Thank you! Hope to host you again in the future!

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it. Comfortable bedroom to stay in. I will recommend it to my friends and everyone to check in here.
Stayed 3 nights in Apr 2024
Response from NX Staff on 2024/4/28
Thank you! Hope to see you again in the future!

6/10 Okay

Charlotte

Stayed 4 nights in Mar 2024

8/10 Good

Martina

Liked: Staff & service, property conditions & facilities
Good for the price but the área is not nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Snkar

Liked: Amenities
Stayed 4 nights in Dec 2023

4/10 Poor

Renee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Mazlan

Stayed 1 night in Dec 2023

10/10 Excellent

Roberto

Stayed 1 night in Nov 2023

6/10 Okay

Younnes

Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Stayed 1 night in Nov 2023

2/10 Terrible

Pragathees

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 minute bath took 2hr, irregular water supply. Too less bathrooms for too many people. I'd never come back.
Stayed 2 nights in Nov 2023

8/10 Good

Adams

Liked: Cleanliness, staff & service
I don't have much to say, just every toilet needs to at least two toilet roll, because I find it difficult before I get toilet roll to used.
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Stayed 1 night in Oct 2023

4/10 Poor

Irine

Stayed 1 night in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

6/10 Okay

Agustina

Stayed 1 night in Oct 2023

8/10 Good

Hai

Good location, price is reasonable, breakfirst was great. Too noisy.
Stayed 2 nights in Aug 2023
Response from NX Management Team on 2023/9/20
Thank you!

6/10 Okay

Mia

Good. Thank you.
It was ok.Music was too loud from outside. I like the litlle kitchen so you can cook your own breakfast.
Stayed 1 night in Jul 2023
Response from Front-desk Staff on 2023/8/7
Thank you! We appreciate your feedback. Happy you enjoyed your stay!

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I'd paid for a female room, they put me in with a bunch of men. They did move me when I asked but then I had to move out the next night to another room. The bathroom door didn't close properly let alone lock. It was above a bar that played loud music well into the night and people were starting loud brawls into the early hours. Sirens constantly and they were doing some demo in the hostel at 9pm while I was trying to sleep. They said they provided towels on the website but didnt and the showers had a LOT of mould and some had very little pressure. The breakfast choices weren't bad though I will give them that - there were eggs, bread, pastries, fruit, cereal etc. for you to make yourself what you wanted. All in all a place to lay your head if you're really trying to go cheap but there are a lot better options out there.
Stayed 3 nights in Jul 2023
Response from Management on 2023/7/21
We are glad you enjoyed our breakfast offering, wish this was reflected by your rating, our Team is rather confused though, according to our records you stayed in a females only dormitory for the duration of your stay. With all due respect, the pub next door is managed by a separate business we have no control or purview over their event schedule, patrons or noise levels, the potential for noise on our lower floors is prominently disclosed on across our online presence, sirens are a regular feature in any global city, as much as we'd like to we have no power over them or any other external factor, guests whom have a sensitivity to these can ask for an upper floor relocation (subject to availability) or earplugs (available for free), towels are provided upon request at reception, we are not experiencing any shortages, your best course of action would have been to ask at Reception. Our showers are regularly checked for mold, we do not currently have any such issue, had you notice anything, it would have been your duty to report it. "Better" option would be 40% to 200% more expensive, if people can afford them and are willing to spend the surplus they should definitely consider those.

8/10 Good

Tibor

Stayed 2 nights in Jul 2023

2/10 Terrible

Janaazie

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst staff. Reception is rude and hostile. Flies everywhere. No clean or usable bathrooms. Go here only if you are desperate.
Stayed 3 nights in Jun 2023
Response from Legal Department on 2023/7/21
This review is a complete fabrication, we consider it libel and reserve the right to undertake any action deemed necessary.

2/10 Terrible

Carlotta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The photos posted on internet have nothing to do with the reality. First of all, they made us wait for 45 minutes for the check in. In addition the conditions of the bedroom, the bathroom and the common areas were dreadful. I do not recommend this hostel at all

2/10 Terrible

Abdelhameed

Stayed 2 nights in Nov 2022

8/10 Good

Jason

Stayed 1 night in Sep 2022

2/10 Terrible

Patricia

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stay few hours… no conditions at all.. really small room for 5 persons, a broken window with a empty box to kept it open… dirty toilets, dirty shower bases, wet towels all over from other guests… we were supposed to stay 2 nights, the staff said there was no chance of giving me any money back… very rude …
Stayed 2 nights in Sep 2022

2/10 Terrible

Taha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manger he told me fu k off five times
Stayed 2 nights in Aug 2022

2/10 Terrible

Ibrahim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to many hostels and this one is a Horrible place. Stay away unless you want halfway house out of jail experience. Dirty, run down place. Scary neighborhood. Horrible customer service.
Stayed 2 nights in Jun 2022

4/10 Poor

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising
I chose this hostel because of the availability and the price. You definitely get what you pay for. The place was disgusting and smelled awful. The beds had mold on them and there were bugs throughout the property. There was one outlet in the room for four people. There was one shower and it was clean for the most part. I would not stay here again. On top of all of that, it’s located above a bar/nightclub that plays loud angry music and it’s very difficult to focus on anything or get to sleep. Disappointing.
Stayed 6 nights in Jun 2022

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mouses and Rats 🐀 Hostel
Rats in the hotel and mouses in the room. Makes this place the most terrible and worst place in london. Pub downstairs will shake your room at bed until 3am while police doesnt stop during the night, then lots of noises outside. PLUS SUPER DIRTY FACILITIES. Shame i cant add the videos so you can heard the noise and see more details about this hotel. I have asked the hotel for refund but no responses so i think to help future guests ,this place needs health & safety visit for sure
Room
Corredor
Bathroom
Toilet
Stayed 1 night in May 2022

2/10 Terrible

madhulika

Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty
Stayed 1 night in May 2022

2/10 Terrible

Abdulqadir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Andree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk lady is nice. However, the staff is not friendly and not responsive to your requests. The place is run down, not in a good area, and there was a terrible smell inside the rooms and building. I even found a rat at the kitchen. I am used to being in hostels while traveling but this was the worst one. Please save yourself your sanity and money and book somewhere else.
Stayed 3 nights in Apr 2022

10/10 Excellent

Muritala

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Cooking
Stayed 4 nights in Mar 2022
Response from NP on 2022/3/15
Thank you for your 5.0 rating and comments!

6/10 Okay

Dywain

Stayed 1 night in Feb 2022

10/10 Excellent

Murad

Stayed 2 nights in Feb 2022

6/10 Okay

Tom

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2021

8/10 Good

Patrick

Traveled with family
Reasonable Hostel
Not the best but ok
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody care about you during your stay. The staff was mostly unfriendly and smoked weed outside of the building. Place for junkies etc. Never again.
Stayed 1 night in Aug 2021
Response from Reception on 2021/8/18
Hi We think your comments are a little unfair. We live in a residential area, and unfortunately we cannot stop non guests from sitting outside the hostel in a public space. But at no time have the staff smoked as you suggested Regards NX Inn

10/10 Excellent

Verified traveler

Stayed 8 nights in Dec 2020
Response from Reception on 2020/12/29
Thank you for your 5/5 review Regards NX Inn

2/10 Terrible

Bola, California

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A poorly maintained property. Though friendly staff but the pub in the first floor made it worst as someone was even drunk and disturbing the peace of people.
Stayed 2 nights in Dec 2020
Response from Reception on 2020/12/14
Hi Sorry to hear you didnt enjoy your stay But we are slightly confused as we do not have a bar on the 1st floor. The pub is next to the hostel but is currently closed due to Covid Restrictions. So we do not understand your comments. Regards NX Inn

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It’s was great experience
Stayed 2 nights in Nov 2020
Response from Reception on 2020/12/3
Thank you for your 8/10 rating Glad you enjoyed your stay at NX Inn Hostel

2/10 Terrible

Gorkem

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2020
Response from Reception on 2020/12/3
Hi Thank you for staying at NX Inn, Sorry to see your 2 star review. As you left no comments, we cannot look into your comments/feedback Regards NX Inn

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget option
Great location and helpful staff. Overall good value for money.
Stayed 1 night in Oct 2020
Response from Reception on 2020/10/14
Thank you for your nice comments, and 8*rating Glad you enjoyed your stay Regards NX Inn Hostel

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Reception on 2020/10/14
Thank you for your 10/10 rating Glad you enjoyed your stay NX Inn Hostel

8/10 Good

Tiina

Liked: Staff & service, property conditions & facilities, room comfort
Great service, saved me with a last minute booking
For the price this is a very good hostel! I came in with a last minute booking around midnight because my other hotel was closed due to covid-19. The amazing staff were very welcoming even tho I came in that late. The hostel is old so you can see that its worn out and walls are dirty but beds are comfortable and clean. There is free breakfast, toast, eggs, cereal etc.
Stayed 1 night in Aug 2020
Response from Reception on 2020/9/26
Hi Thank you for your nice review and comments. We have started under a new management team, to start decoration to the hostel in October 2020, as well as new housekeeping and standards Hope to see you again soon Regards

10/10 Excellent

MINEL

Stayed 5 nights in May 2020