Interior

Reviews of Judy House - Lewi's Backpacker Hostel

2.5 out of 5
Judy House - Lewi's Backpacker Hostel
Brighton Sea Front, Little Bay, Westmoreland

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Anisha, Seattle

Traveled with partner
Liked: Cleanliness
The room had no AC which made it burning hot, very irritating. The fan only spread hot air around. I couldn’t manage being there for more than a few hours. Had to cut the trip short.
Stayed 2 nights in Apr 2024
Response from SueMcK on 2024/4/14
Very disappointed with your review Anisha, considering all the wonderful things you and your boyfriend said on leaving. You did not book a room with AC, which we did have available. I also asked if I could replace the fan but you refused. You booked at a Hostel not a Hotel with AC and unexpectedly arrived at the hottest time of day after a long journey to sleep in a room without AC for the afternoon. The reservation was never cancelled and the balance of your bill remains unpaid as the card details your gave to Expedia did not work. very disappointing guests who did not gave our beautiful hostel a chance. Your score was not deserved by us as the NO AC was your mistake.

10/10 Excellent

Stefanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from SueMcK on 2023/2/22
Thank you so much, Stephanie. Your group was wonderful to have at Lewi's. We are missing you already. One Love .... Sue xxxx