「I have stayed here several times before and will NEVER return. Must have been a change/loss of management as the place is now in chaos. The entire property is woefully understaffed, check-in at the front desk was completely backed up and a miserable experience, no one was attending the lobby coffee bar, and the 12th floor Pantry (that you paid extra for) was out of food, the coffee machine didn't work and was filthy as it hadn't been cleaned or restocked in days. I asked the front desk to...
「I have stayed here several times before and will NEVER return. Must have been a change/loss of management as the place is now in chaos. The entire property is woefully understaffed, check-in at the front desk was completely backed up and a miserable experience, no one was attending the lobby coffee bar, and the 12th floor Pantry (that you paid extra for) was out of food, the coffee machine didn't work and was filthy as it hadn't been cleaned or restocked in days. I asked the front desk to...
Thompson