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Reviews of La Quinta Inn & Suites by Wyndham Las Vegas Airport South

2.5 out of 5
La Quinta Inn & Suites by Wyndham Las Vegas Airport South
6560 Surrey St, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 705 out of 1206 reviews" "
Rating 8 - Good. 296 out of 1206 reviews" "
Rating 6 - Okay. 122 out of 1206 reviews" "
Rating 4 - Poor. 44 out of 1206 reviews" "
Rating 2 - Terrible. 39 out of 1206 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norma, Big Bear Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though it's next to the airport it's surprisingly quiet.
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly! Our flight was delayed over 3 hours and we ended up arriving close to midnight and we needed the shuttle service and they didn’t even hesitate to send someone over to get us! It was so appreciated and the lady was absolutely amazing. The rooms were so clean and comfortable. The view of the city from a distance was gorgeous!!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jeremy B. on 2024/4/26
Thanks so much!

10/10 Excellent

Lisandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/26
We appreciate the review.

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
I just spent some hours. I was in transit and just wanted a place to take a shower and rest. The shuttle service was very convenient for me. Staff was very friendly
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/23
Great. We're so glad the shuttle was convenient for you and the staff was pleasant. We appreciate your review.

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/23
Thank you

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/20
Thank you

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room was not livable. The next morning we were transferred to a better room. Michelle was very friendly and helpful, she assisted with transportation to nearby places. She made our trip more comfortable and even gave me a snack for my B-Day.
Stayed 2 nights in Apr 2024
Response from Jeremy B. on 2024/4/23
Thank you for your review. We're so glad we were able to accommodate you your 2nd day and apologize for the issues with your first room. We will certainly share your comments with maintenance to inspect as well as the rest of the team for your compliments. We hope to have you back again soon.

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

mher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and elegant
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/12
We appreciate your review and are so happy you enjoyed your stay.

4/10 Poor

Shanmugaraja

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a bad experience for us. The AC was not working and the whole night we couldnt sleep because it was hot and the walls are thin and we can clearly hear the next door talking and it was so loud as well. The breakfast was so mediocre. When asked about the not working we were given a rude response saying they cant do anything since they dont have the skill to troubleshoot and only can move us to a one king and sofa bed room which was not an option for us. So we endded up staying in the same noisy room.
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/10
We're so sorry for the issue you experienced at the property and appreciate you bringing this to our attention. We will certainly have maintenance address your concerns. Please feel free to reach out to the property so we can address this with you personally.

4/10 Poor

Jameela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We had a room with two queens. One queen reeked of urine. Possibly not changing the mattress pad. We were relocated to a nice room.
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/8
Thank you for your review. We're so glad the staff was able to reaccommodate you. We're so sorry for the issue and appreciate you bringing this to our attention. We will certainly have the housekeeping department review the previous room to address this concern.

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/8
Thank you for your review.

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though close to airport, plane noise wasnt bothersome.
Stayed 1 night in Apr 2024
Response from Jeremy B. on 2024/4/8
Thank you. We're so happy to hear.

10/10 Excellent

Douglas, St. Albert

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verper friendly whe traveling with pets.
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/4/2
We're so glad your furry family member enjoyed their stay Thanks for the review as well!

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/4/5
Thank you for your review.

10/10 Excellent

Tim

Stayed 2 nights in Mar 2024
Response from Jeremy B. on 2024/4/20
Thank you

10/10 Excellent

Frederick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Airport, excellent Staff
Stayed 3 nights in Mar 2024
Response from Jeremy B. on 2024/3/27
Thanks so much!

10/10 Excellent

demetrious

Liked: Cleanliness, staff & service, property conditions & facilities
My personal experience has always been pleasant. I always reserve my rooms online for a faster checkin checkout’s are just as fast. This was my 3rd stay it’s no way I would return if the service and treatment wasn’t excellent. I’ll be back in may.
Stayed 2 nights in Mar 2024
Response from Jeremy B. on 2024/3/27
We're so happy to hear that you had a great stay and we look forward to having you back next time you're in Vegas!

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, shuttle, pool and workout facility was nice. We were only there about 13 hrs for a layover but got to use everything but the pool…
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/27
Thanks so much for your review. Happy to hear your stay was great!

10/10 Excellent

polly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/27
Thank you

8/10 Good

Alach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good as a last 1 night pitstop before returning home. Room was clean but the tub/toilet room needed either elbow grease for marks or a replacement. They provided breakfast and a 15 minute free shuttle to the airport that ran every 30 minutes so this was the main reason we booked it.
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/27
We appreciate your review. & feedback.

8/10 Good

June, Pulaski

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the airport. Easy checkin. Room is clean, quiet.
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/27
Thanks for your review.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/20
Thanks so much!

10/10 Excellent

TZEKANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and professional. Breakfast is delicious!
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/18
We're so happy you enjoyed your stay! We look forward to having you back again soon!

10/10 Excellent

Chao-Yueh

Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/4/5
Thank you for your review.

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/18
Thank you

8/10 Good

Judy

Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/11
Thank you

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and close to the airport !
Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/8
So happy to Hear! See you next time!

10/10 Excellent

Mohammad Ali

Stayed 4 nights in Feb 2024
Response from Jeremy B. on 2024/3/27
Thank you

8/10 Good

Cathy

Stayed 1 night in Mar 2024
Response from Jeremy B. on 2024/3/27
Thank you for your review.

10/10 Excellent

Tanna

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Jeremy B. on 2024/3/4
Thank you for your review. Glad you enjoyed your stay!

6/10 Okay

Sonal

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Jeremy B. on 2024/3/4
Thank you for your review.

10/10 Excellent

Brian

Stayed 1 night in Feb 2024
Response from Jeremy B. on 2024/3/20
Thanks for your review!

2/10 Terrible

Gerardo

Disliked: Property conditions & facilities
Front desk ladies super nice but the room smelled terrible, carpet was extremely stain and dirty me and my family felt I lot of itchiness at night we wondered if the bed sheets were cleaned of changed before we used them , we were very tired that night that we didn’t leave the hotel we slept there but won’t going back again
Stayed 1 night in Feb 2024
Response from Jeremy B. on 2024/2/28
Thank you for your Review. We're so glad you found the staff to be friendly. We apologize for the issues you had in the room and appreciate you bringing these items to our attention. We can assure you that sheets are changed after every guest. Every room is inspected by a supervisor as well. We will certainly share your comments with the housekeeping department. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

8/10 Good

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were excellent. We had a large group of boys…and the staff were extremely accommodating to our needs. Thank you so much!
Stayed 4 nights in Feb 2024
Response from Jeremy B. on 2024/2/26
We're so glad that our property met your group's needs and that you had a great stay!

8/10 Good

MARTHA

Liked: Staff & service, property conditions & facilities
Convenient to our needs
Stayed 2 nights in Feb 2024
Response from Jeremy B. on 2024/2/21
We're so glad to hear you enjoyed your stay.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and informative.
Stayed 2 nights in Feb 2024
Response from Jeremy B. on 2024/2/21
We're so glad you enjoyed your stay.

10/10 Excellent

Douglas, St. Albert

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accounting.
Stayed 1 night in Feb 2024
Response from Jeremy B. on 2024/2/21
Thank you for your review.

10/10 Excellent

Adam, Edmonton

Traveled with partner
Liked: Amenities
To make it perfect. Missing safe in the room and missing body lotion.
Stayed 5 nights in Feb 2024
Response from Jeremy B. on 2024/2/21
Thank you for your review. We have safety deposit boxes at the front desk and lotion at the front desk as well. We appreciate your review and feedback and hope to have you back soon.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, exactly what we needed
Stayed 1 night in Feb 2024
Response from Jeremy B. on 2024/2/7
We appreciate your review. We're so glad you enjoyed your stay with us. See you next time!

10/10 Excellent

Stewart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Jeremy B. on 2024/2/7
Thank you for your review.

6/10 Okay

Bernard

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jeremy B. on 2024/2/7
Thank you for your feedback.

2/10 Terrible

Ryan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jeremy B. on 2024/1/30
We're sorry you did not have a great experience. Feel free to reach out to us with concerns regarding your stay that we can address.

10/10 Excellent

Shona

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, and the best was extremely comfortable. The staff was helpful & friendly.
Stayed 1 night in Jan 2024
Response from Jeremy B. on 2024/1/26
Thank you so much for your review. We're so glad you enjoyed your stay with us.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rest before flight.
Very convenient for airport access at all hours...prompt shuttle service for both airport and rental car center, friendly and knowledgable staff, comfortable rooms and very clean accomodations located at a quieter side of the airport. Second stay...for ease of departure from Las Vegas, it can't be beat!!
Stayed 1 night in Jan 2024
Response from Jeremy B. on 2024/1/26
Thank you so much for your review. We're so happy you had such a comfortable stay and hope to have you back next time you're in town.

6/10 Okay

Jeff

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
During our stay the faucet in the shower leaked and it never was resolved. The shuttle service was great, Michele was very friendly and accommodating.
Stayed 2 nights in Jan 2024
Response from Jeremy B. on 2024/1/26
Thank you for your review. We're so glad you found Michelle helpful and will certainly share your comments with her. We apologize for the maintenance issue and will ensure it gets addressed by maintenance.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jeremy B. on 2024/1/26
Thank you for your review.

10/10 Excellent

Ross

Business traveler
Stayed 1 night in Jan 2024
Response from Jeremy B. on 2024/1/19
Thank you