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Border House at Crystal Bay Casino

3.0 star property
Casino thrills await at this vibrant hotel where guests can try their luck at the sportsbook or explore multiple dining venues for a complete experience

Choose dates to view prices

Border House at Crystal Bay Casino offers an energetic escape with 200 slot machines and 10 gaming tables. Relax with in-room WiFi, sip drinks at two bars, stroll through the peaceful garden, or enjoy a meal at the restaurant. The perfect balance of excitement and relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room #1

Classic Room #1 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room #1

10.0 out of 10
Exceptional
(2 reviews)
  • 289 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room #3

Comfort Room #3 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Comfort Room #3

7.6 out of 10
Good
(4 reviews)
  • 311 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room #2

Frette Italian sheets, premium bedding, down comforters, in-room safe

Comfort Double Room #2

8.8 out of 10
Excellent
(5 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, Accessible #4

Classic Room, Accessible #4 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, Accessible #4

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room #9

Deluxe Room #9 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room #9

8.4 out of 10
Very good
(9 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room #6

Deluxe Double Room #6 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room #6

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room #11

Luxury Room #11 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Luxury Room #11

  • 680 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room #7

Frette Italian sheets, premium bedding, down comforters, in-room safe

Comfort Double Room #7

  • 442 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room #8

Comfort Room #8 | Frette Italian sheets, premium bedding, down comforters, in-room safe

Comfort Room #8

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Crystal Bay is home to Border House at Crystal Bay Casino. While the natural beauty of Lake Tahoe-Nevada State Park and Sand Harbor can be enjoyed by anyone, those looking for an activity can check out Northstar California Resort. Kings Beach Miniature Golf and North Shore Parasail are also worth visiting. Visit our Crystal Bay travel guide
Map
14 State Highway 28, Crystal Bay, NV, 89402

What's nearby

  • Agate Bay
    Agate Bay
    10 min walk - 0.9 km
  • Kings Beach State Recreation Area
    Kings Beach State Recreation Area
    3 min drive - 2.2 km
  • Crystal Bay Casino
    1 min walk - 0.0 km
  • Jim Kelley's Tahoe Nugget Casino
    1 min walk - 0.0 km
  • Cal Neva Casino
    6 min walk - 0.6 km

Getting around

  • Truckee Station
    20 min drive
  • Truckee, CA (TKF-Truckee Tahoe)
    17 min drive

Restaurants

  • Lanza's Restaurant
    4 min drive
  • Whitecaps Pizza
    3 min drive
  • The Grid Bar & Grill
    3 min drive
  • Bear Belly Brewing Company
    3 min drive
  • Jason's Beachside Grille
    3 min drive

About this property

Border House at Crystal Bay Casino

Property highlights
You can look forward to a casino, a coffee shop/cafe, and a garden at Border House at Crystal Bay Casino. Hit the jackpot at this hotel with amenities such as 10 casino gaming tables, a sportsbook, and 200 slot machines. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a restaurant.
Additional perks include:
  • Free self parking
  • Smoke-free premises
Room features
All guestrooms at Border House at Crystal Bay Casino offer comforts such as premium bedding and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with free toiletries
  • Coffee/tea makers, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 10 gaming tables
  • 200 slot machines
  • Casino (15,000 square feet of space)
  • Sportsbook

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 22 2026 to July 27 2026 (dates subject to change).

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Frequently asked questions

Is Border House at Crystal Bay Casino pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Border House at Crystal Bay Casino?

As of 2026/3/29, prices found for a 1-night stay for 2 adults at Border House at Crystal Bay Casino on 2026/3/30 start from NT$6,298, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Border House at Crystal Bay Casino?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

What time is check-out at Border House at Crystal Bay Casino?

Check-out is at 11:00 AM.

Where is Border House at Crystal Bay Casino located?

Situated in Crystal Bay, this hotel is steps from Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino. Cal Neva Casino and Agate Bay are also within 10 minutes.

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Reviews

Border House at Crystal Bay Casino Reviews

8.4

Very Good

9.2

Cleanliness

8.0

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 184 out of 348 reviews
Rating 8 - Good. 88 out of 348 reviews
Rating 6 - Okay. 46 out of 348 reviews
Rating 4 - Poor. 17 out of 348 reviews
Rating 2 - Terrible. 13 out of 348 reviews

Reviews

Verified

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is overpriced, dirty feeling, dark, and staff assistance non existent. No wifi except piggy backing off the casino. The casino is a small and dingy as well. I do not recommend. 40 min from Reno with the fastest way driving back to 80 in Cali - Truckee.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ARTIT

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Awesome in everyway! Coffee is located in the casino in mornings.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The room was really wonderful, spacious and with lots of character. My only gripe is that you have to check in at the Crystal Bay Club Casino next door which isn’t convenient and detracts from the historic ambiance of the Border House itself…
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Chao

We booked the room online. Before we got there, we called the office and confirmed with their stuff that our room had two beds, not once but twice. However, when we checked in, the room has only one room. Apparently the stuff do not know their rooms at all. The only reason I gave two stars because their manger kindly provided some extra blankets and sheets to help out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clan room close to the venue. Highly suggest dinner reservations at the steak house.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The Border House is super cute! I loved the design of our comfy room and our nice jet tub. It was easy to park, easy to get in and out, and the staff were very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice linens....towels and sheets. Good location. Covered garage parking included.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Highly disappointed and dissatisfied with the condition of the room. The walls had damage and scuffs and stains. The curtain that they had to divide the bathroom from the bedroom area was stained with brown substances. The shower did not work and there was left over dental picks from someone in the bathroom trash. Do not recommend and will not be staying there again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sapphire

Liked: Cleanliness, amenities, property conditions & facilities
Everyone one was so kind and welcoming at the front desk. Great hospitality. For the price they have it for, I found this place spectacular. I would definitely stay here again. We were out and about for the most part enjoying our hikes and festival/show. The shower was super nice and hot. The towels are nice. We stayed in room 4. There is no a bathroom door , which we didn’t mind because we traveled as a couple. The style and design of the room was cute and unique. We only slept for three nights here. They had a tv too. But it was cable. Not a smart tv. Wished it was a smart tv but not complaining we had our phones to watch something on prime or Netflix. If you’re curious that’s what we did lol. Room 4 did have a balcony too. SUPER CUTE AS WELL. Overall, this room #4 is more for a couple’s type of vibe and if you are really only there to sleep and shower.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No door on the bathroom was a problem. The beautiful shower was right inside on the left. Absolutely no way to have a private shower experience.. A really nice curtain for the door would have made the bathroom more comfortable and could easily be removed for anyone who wished. No amenities. I didn't find out till the last day that the casino next door had a good food selection.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room with a fireplace and tub.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Dolores

Disliked: Amenities
The beds & pillows were very comfortable. The fireplace was nice. That's probably the best things we can say. We did not realize there was no elevator & this was definitely a problem for my husband. The lighting was not good, could barely see the coffee maker which was probably a good thing. When I used a flashlight to see what buttons to touch, I saw how dirty the coffee maker actually was. No bars in the shower prevented us from taking a shower. One of the sinks was clogged and filled up with just a little water flow. Needing to go to the casino for check-in, ice, coffee pods, whatever, was not convienent. Parking was also not ideal with a long walk from the car to the hotel entrance & then up the stairs. A very kind employee, Mark, helped us up with our luggage. I, a 75 yr old woman, carried everything downstairs when leaving - not fun. All in all, we would never stay here again. We stayed in Ashland, Or at the Stratford Inn for less than half the price and for exceptionally better amenities, breakfast, and room layout. We were so looking forward to our stay at your hotel, it was definitely a great disapointment!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, amenities
Good
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Disliked: Amenities
Bathroom has no door, there are no chairs in the room. Wouldn't recommend.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem! Comfortable bed, nice sheets and bathrobes.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, Room was nice had fun at Crystal Bay Casino and food at the Steak house was excellent.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and room.

We stayed here because we went to see Ward Davis. The concert and venue was awesome and the room was great. Service was great too. We would stay again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
The staff was so friendly
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Karen M

Liked: Cleanliness
Disliked: Staff & service
Great location, close to Soule Domain restaurant and King’s Beach. The interaction with check-in staff was WEIRD. A lot of whispering to each other before someone finally rung us up, said almost no words, handed us keys, and pointed to the casino exit. There’s no elevator (we were on the second floor; my friend has knee issues, so that was a bummer), and parking is limited. The furniture was a little dated, but the room was quiet and beds were comfortable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the outside old structure and the inside had been upgraded. Would love to know more about the history of the house.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Miki

Liked: Cleanliness, staff & service, amenities
There were cracks in the door where the light could come through. And you could hear everyone in the hallway, but the beds were comfortable. The towels were amazing and the the hotel room was super cute
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent little boutique hotel. Quiet, comfortable room, staff responded quickly and courteously. We will stay there again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout , property and convenient.
Stayed 1 night in Jul 2025