Outdoor pool, sun loungers

Reviews of Brookside Motel

2.5 out of 5
Brookside Motel
504 Canada Street, Lake George, NY

Reviews

8.4

Very Good

Rating 10 - Excellent. 249 out of 563 reviews" "
Rating 8 - Good. 219 out of 563 reviews" "
Rating 6 - Okay. 63 out of 563 reviews" "
Rating 4 - Poor. 15 out of 563 reviews" "
Rating 2 - Terrible. 17 out of 563 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabins are off the main road and along a pretty brook. Nice spot to spend the night traveling through
Stayed 1 night in Sep 2023

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

brock A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Frank

Stayed 2 nights in Sep 2023

10/10 Excellent

bob

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute little cottage by babbling brook.
Stayed 1 night in Sep 2023

10/10 Excellent

douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff was beyond friendly and accommodating, nice rooms along a beautiful river with a backyard to hang out in. Will definitely be coming back
Stayed 2 nights in Sep 2023

4/10 Poor

Sarvamangal

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Dante

Traveled with family and small children
Disliked: Property conditions & facilities
Overall, for the price and the fact that it is a motel, this place wasn't awful. The room was shabby but clean. For us, the beds were the worst part. They were very uncomfortable. I would bring a mattress topper or skip staying here if you have back problems. The pool was fun and clean. Staff were nice. I asked for more pillows, and they accommodated quickly. There are tons of amazing places to eat within a 15 min drive. The housekeeping staff that came in the room while we were out didn't clean anything and just pulled the comforter back up on the bed without actually making the bed. To this fact though, we would be fine if they didn't come in and clean until we left so this wasn't a big deal for us. Would consider staying again if they updated their mattresses.
Stayed 2 nights in Aug 2023

8/10 Good

Jaime

Traveled with family
The brook in the back of our room was a cool feature.
Stayed 2 nights in Aug 2023

2/10 Terrible

Christina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Booked for a birthday weekend in Lake George.. Ended up being woken at 3am by the sounds of animals scratching and fighting in the walls and under the tub in Bathroom, we are not talking just small mice, Like Racoon or larger. Video taped for the owner, but he refused to listen too it and didn't care.. He did offer to move us to another room.. No Chance.. We had been up since 3am and had too wait until the office opened to discuss this issue. This was the biggest issue, but the carpets were damp and the place pretty old. There was a gap under the door so the bugs just came right in.. That we may have been able too deal with , the the animal fights in the walls and the scratching was just way too much too handle. Weekend ruined and had too drive back home.. Never Again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Baba

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The brook out back was a pleasure to watch and listen to
Stayed 1 night in Aug 2023

2/10 Terrible

Maria

Stayed 2 nights in Aug 2023

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is just what we needed. Clean & comfortable. Loved the shower very therapeutic. Had a refrigerator we didn’t expect so that was nice. Parking right in front of room. No hairdryer but thankfully I brought one. I could have asked at the office but no need. Bed is comfortable. All is well
Stayed 1 night in Aug 2023

8/10 Good

lois

Liked: Cleanliness, staff & service, room comfort
This was a good stay for a few nights at a good price. Showing it's age, but comfortable and served the purpose. Very nostalgic.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice river runs behind.
Stayed 1 night in Aug 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Housekeeping, Nancy was super friendly!
Stayed 2 nights in Aug 2023

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, very accommodating.
Stayed 1 night in Aug 2023

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness
Inexpensive, clean. The cabin was a throw back to a 1950's road side motel with the yellow front porch light and wall mounted air conditioner. bathroom was clean and updated shower. For the older and taller population, taller toilets would be a plus.
Stayed 1 night in Aug 2023

8/10 Good

Irene

Stayed 2 nights in Aug 2023

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi guys. Me and my wife we happy about this place. Cleaning service every day. Behind the motel nice river. Mountain river. Clean room. Nice bathroom. Nice new shower. We happy. 5 stars from me and my wife.
Stayed 3 nights in Jul 2023

8/10 Good

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. A little outdated but i was here to sleep and shower. Facilities are well maintained. I would come here again
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and a unique property. Would definitely stay again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Anis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Brookside Motel is a gorgeous, rustic, mountain hideaway. The staff was very courteous and accommodating. The Motel is located just far enough to escape the hussle n bussle of downtain Lake George, but close enough to enjoy shopping and dining.
Stayed 2 nights in Jul 2023

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Business traveler, Traveled with family
Awesome and clean little cabin!! Would def stay there again! Thank you
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice little place with cabins and a beautiful little stream. Small rooms but functional
Stayed 1 night in Jun 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Warrensburg.
Stayed 2 nights in Jun 2023

6/10 Okay

Debora

Traveled with family
Liked: Cleanliness, staff & service
Loved the individual cabin however it was damp and smelled musty - the carpet felt wet. The stairs going down to the car from the cabin are stone covered in slippery moss
Stayed 2 nights in Jun 2023

10/10 Excellent

viral

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, and good hotel for the rates.
Stayed 1 night in May 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little haven - with its very own brook!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel
Stayed 2 nights in Jul 2022

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time
This was our second time staying here. We loved the quaintness and serenity of the place and would definitely stay again. My only complaint would be the water pressure for the shower which was pretty much nonexistent. The owners are very nice and check in/out was easy. Also enjoyed some small wildlife around there.
Stayed 3 nights in Sep 2022

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
steps going into the cabin were poor, mold in the bathroom on the floor side of the shower mattress very worn, flat pillows tv was so small it cut out half the screen we could only get one channel to work poor wi-fi smelled musty they shut the outside lights off so we had to go in cabin in the pitch dark
Stayed 2 nights in Sep 2022

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a weekend stay, loved it
Stayed 2 nights in Sep 2022

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute Brook behind my room with a shared deck that was perfect for morning coffee. Clean. Could use some updating but at least it was clean.
Stayed 3 nights in Aug 2022

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Doug

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our room was in the back of a warehouse- like building.
Stayed 1 night in Aug 2022

6/10 Okay

KENNETH

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Cinzia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
small room
Stayed 1 night in Aug 2022

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!!
Check-in easy, friendly staff, beautiful view, clean and comfortable room, perfect housekeeping. The only thing that was missing was a microwave. I'll definitely go back, I loved it.
Stayed 4 nights in Aug 2022

8/10 Good

Thomas, Astoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place
Stayed 4 nights in Aug 2022

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than adequate.
Motel is somewhat dated but room was very clean and in very good condition. Great location,not far from the main street with lots of specialty shops. Ingroun pool was nice. Free wi-fi. TV had plenty of channel options. Not sure if shampoo was not included in the room or just forgotten to be put in the room,but we did not have any and did have small bars of soap at least. Would definitely stay here again.
Stayed 1 night in Aug 2022

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend getaway
I have stayed here a few times over the years in the cabins and absolutely love them.They are away from the main motel and it’s much more quiet.Will be back soon!
Stayed 2 nights in Aug 2022

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,clean,friendly staff,get price.
Stayed 2 nights in Aug 2022