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傑尼瓦湖海港飯店的評分

3.5 out of 5
傑尼瓦湖海港飯店
300 Wrigley Dr, Lake Geneva, WI

評論

9.0

太棒了

10 分，有夠讚；1188 則評論中有 756 則" "
8 分，不錯哦；1188 則評論中有 281 則" "
6 分，一般般；1188 則評論中有 95 則" "
4 分，不太好；1188 則評論中有 45 則" "
2 分，很糟糕；1188 則評論中有 11 則" "

9.2/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Xiangjin

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2023 年 7 月住了 1 晚
Shelley S. - Hotel Management 於 2023年7月6日回覆
Xiangjin - Thank you for the rating! We look forward to the opportunity in having you as our guest again in the future.

10/10 有夠讚

Shalaine S

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The view of the lake from our room was amazing. Everything is walking distance. I will recommend this hotel.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Pramesti

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

adam

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Would stay again
於 2024 年 5 月住了 1 晚

10/10 有夠讚

victoria

情侶出遊
喜歡：員工素質和住宿環境和硬體
We like You could walk to the stores and restaurants
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jocelyn

喜歡：整潔度、員工素質和住宿環境和硬體
We really enjoyed our stay here! Great views and location.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Maria

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Joseph N.

喜歡：整潔度、員工素質和住宿環境和硬體
All staff members encountered were engaging and seemed to enjoy what they were doing. The property is dated and in need of renovation, bur overall a good experience.
於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年5月9日回覆
Hi there - We understand that we are an older property, and we are constantly making updates, but do smaller projects over a longer period of time to stay fully operational. We are happy to hear that you did have a good time when you were with us, and we appreciate the feedback!

10/10 有夠讚

Rudiger

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, also the view was fantastic
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年5月9日回覆
Rudiger - Thank you for the review and rating! It was our pleasure to have you and we hope to see you again soon.

10/10 有夠讚

Angelo Mari

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice view of the lake.
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年5月2日回覆
Thank you for the rating Angelo! We'd love to have you with us again in the near future.

10/10 有夠讚

Kimberly

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jacquelyn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, we upgraded to a higher level lakeview room and the view was great. Somewhat basic room that has been updated a bit, but clean, quiet, and a fair price in an excellent location
於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年5月2日回覆
Jacquelyn - Thank you for the review and rating. We are so happy to hear that you had such a pleasant experience and we'd love to have you as our guest again soon.

6/10 一般般

Frederick

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
I called property before reservation to see if a balcony was available and front desk of property said it would be available for me and my family. Once I got there to check in, the front desk personnel said I was given misinformation…..,,I specifically reserved with Expedia because I thought the property was going to accommodate my request.
於 2024 年 3 月住了 2 晚
Shelley S. - Hotel Management 於 2024年5月2日回覆
Frederick - We apologize for the issue you encountered with your reservation. Unfortunately, the room you booked through Expedia was our Standard Parkview Room, which is what you received. If you were to book through our property directly, we would have reserved the Lakeview at the time of booking. Again we are sorry this occurred and hope that outside of that, you enjoyed your time with us and consider coming back another time.

10/10 有夠讚

Raja

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年5月2日回覆
Thank you for the rating Raja! Please visit us again soon.

10/10 有夠讚

Judy

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Clean. Great view of Lake
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年5月2日回覆
Thank you for the rating Judy! Please visit us again soon.

10/10 有夠讚

Albert

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and nice views from the balcony. Easy walk to downtown Lake Geneva restaurants and night life. Friendly staff.
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年5月2日回覆
Albert - Thank you for the review and rating. It was our pleasure to have you with us and we hope to see you again soon.

10/10 有夠讚

Jenny

情侶出遊
喜歡：整潔度和員工素質
Room was clean, updated, had a beautiful view. Staff were friendly, helpful, responsive. We would definitely stay here again.
於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年4月25日回覆
Thank you so much for sharing about your recent stay Jenny! We are thrilled that we met your expectations and look forward to seeing you again next time.

8/10 不錯哦

Tonia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年4月25日回覆
Thank you for the rating Tonia! Please keep us in mind when planning your next trip to the area.

10/10 有夠讚

Rene，Aurora

喜歡：整潔度、員工素質和住宿環境和硬體
The view is Amazing and we loved our stay
於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年4月25日回覆
Thank you for the rating Rene! We hope you consider staying with us again on your next trip to the area.

10/10 有夠讚

Kiersten

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年4月25日回覆
Thank you for the rating Kiersten! Please visit us again soon.

6/10 一般般

Susan，Tomah

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Walls were very thin could hear other guest tv on all night. Guest talking in the next room.
於 2024 年 4 月住了 3 晚
Shelley S. - Hotel Management 於 2024年4月25日回覆
Susan - We are sorry to hear about the issue you had during your time with us. We hope that outside of that, you enjoyed your visit!

10/10 有夠讚

richard

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Danielle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was very clean and comfortable
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年4月19日回覆
Thank you for the rating Danielle. We hope to see you again in the near future.

8/10 不錯哦

Francis

於 2024 年 4 月住了 1 晚

10/10 有夠讚

James J.

於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年5月9日回覆
Thank you for the rating James! Please visit us again soon.

10/10 有夠讚

Adriana，Chicago

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The view of Lake Geneva and the location is very good. I do recommend Harbor Shores
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年4月15日回覆
Thank you for sharing Adriana! We'd love to have you as our guest again on your next area visit.

10/10 有夠讚

Matthew

喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年4月15日回覆
Thank you for the rating Matthew! Please visit us again soon.

10/10 有夠讚

K.M

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The view was beautiful and the hotel was very nice!
於 2024 年 4 月住了 3 晚
Shelley S. - Hotel Management 於 2024年4月15日回覆
Thank you for the rating K.M.! Please keep us in mind when planning your next trip to the area.

10/10 有夠讚

Valeria

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a very nice stay.
於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年4月15日回覆
Thank you for the rating Valeria. We'd love to have you with us again soon.

8/10 不錯哦

Dennis

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
The view was very nice. The choice of pillows were either lumpy or rock hard. The resort fee was not disclosed until paying. The hot tub jets were so powerful and not enjoyable. Coffer cups were not sanitary.
於 2024 年 4 月住了 1 晚
Shelley S. - Hotel Management 於 2024年4月15日回覆
Dennis - Thank you for sharing about your recent experience. The resort fee is disclosed on all 3rd party websites, we are sorry if you missed it. We appreciate the comments about some suggestions for improvement, and they have been forwarded to our management team for further review. We hope outside of those things, you enjoyed your time with us!

10/10 有夠讚

Juan

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved the upper room with balcony and amazing lake view.
於 2024 年 3 月住了 2 晚
Shelley S. - Hotel Management 於 2024年4月15日回覆
Juan - Thank you for the rating and review! It was our pleasure to be your Lake Geneva host hotel and we hope to have you with us again in the near future.

10/10 有夠讚

Anne

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Rooms were clean and new. Staff so friendly. The pool was warm!
於 2024 年 4 月住了 2 晚
Shelley S. - Hotel Management 於 2024年4月15日回覆
Anne - Thank you so much for the review and rating. We hope to have you with us again in the near future.

10/10 有夠讚

Reena

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff in hotel were very friendly. The best part was the pool and hot tub. my kiddos loved swimming.
於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年4月4日回覆
Reena - Thank you for the rating and review. We are thrilled to hear that you had such a pleasant visit and we hope you choose to stay with us again in the near future.

10/10 有夠讚

Justin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年4月2日回覆
Thank you for sharing Justin! We hope you revisit us again soon.

10/10 有夠讚

Heather

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property is in a great location, has a great view of the lake and the staff is very nice and professional.
於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年4月2日回覆
Thank you for sharing about your recent experience Heather! We hope you choose to stay with us again in the near future.

10/10 有夠讚

Julian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really love the lake view from the top floor. The rooms were very clean and ready upon checking in. Everything is within walking distance.
於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年4月2日回覆
Thank you for the review and rating Julian. Please revisit us soon!

8/10 不錯哦

Joseph

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was good except the kid playing basketball upstairs at all hours.
於 2024 年 3 月住了 1 晚
Shelley S.- Hotel Management 於 2024年4月2日回覆
Thank you for sharing. We are sorry to hear that your stay was disrupted by another guest, but we hope that outside of that you enjoyed your time with us and consider staying with us again soon.

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a lovely hotel stay. Our room spacious and cozy, the electric fireplace threw out a lot of heat and our view of the lake was amazing. Such a wonderful place to stay. The pool and hot tub/sauna was an added plus! I highly recommend.
於 2024 年 3 月住了 1 晚
Shelley S.- Hotel Management 於 2024年4月2日回覆
Thank you for sharing Jennifer! We are thrilled that you had such a pleasant visit and appreciate you taking the time to share about your experience. We hope to have you with us again soon.

10/10 有夠讚

Victor

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome views
於 2024 年 3 月住了 1 晚
Shelley S.- Hotel Management 於 2024年4月2日回覆
Thank you for sharing Victor! We hope to have you as our guest again soon.

10/10 有夠讚

David，Champaign

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My third stay was as good as the first and I look forward to my next visit.
於 2024 年 3 月住了 5 晚
Shelley S.- Hotel Management 於 2024年4月2日回覆
Thank you for the rating, review and for your patronage! We look forward to seeing you again next time.

10/10 有夠讚

Liat，Mundelein

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Shelley S.- Hotel Management 於 2024年4月2日回覆
Thank you for the rating Liat. Please keep us in mind when planning your next trip to Lake Geneva.

10/10 有夠讚

Peter

喜歡：整潔度、員工素質和住宿環境和硬體
Nice
於 2024 年 3 月住了 1 晚
Shelley S.- Hotel Management 於 2024年4月2日回覆
Thank you for the rating Peter! We hope you choose to stay with us again on a future visit to the area.

10/10 有夠讚

Sara

團體旅遊
喜歡：設施服務和住宿環境和硬體
Good location good service. We stay here annually
於 2024 年 3 月住了 5 晚
Shelley S. - Hotel Management 於 2024年3月22日回覆
Thank you for the rating Sara! We hope to have you as our guest again in the near future.

8/10 不錯哦

Dr. Nabiha

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年3月22日回覆
Dr. Nabiha - Thank you for the rating. We hope you consider staying with us again soon.

6/10 一般般

Nicholas

Very dated and lacking up keep. Amazing location but needs a facelift.
於 2024 年 3 月住了 2 晚
Shelley S. - Hotel Management 於 2024年3月19日回覆
Nicholas - Thank you for sharing your recent experience. We are sorry that you did not take notice of all the upgrades we have made over the years. Most of our repeat guests have commented on the many improvements, but if you have not stayed with us before, you wouldn't know these things. We understand we are not a right fit for everyone, but we hope you at least enjoyed our downtown location during your time with us.

10/10 有夠讚

Georgi，Schiller Park

於 2024 年 2 月住了 1 晚
Shelley S.- Hotel Management 於 2024年4月2日回覆
Thank you for the rating Georgi! We would love to have you as our guest again in the near future.

10/10 有夠讚

Steve

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was ideal to for exploring lake Geneva
於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年3月14日回覆
Thank you for the rating Steve! We'd love to see you again soon.

10/10 有夠讚

Mike

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Enjoyed our stay! Rooms were very clean and view of the lake was spectacular! Love the location.
於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年3月14日回覆
Mike - Thank you for sharing Mike! We hope to have you as our guest again soon!

8/10 不錯哦

Harvey

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年3月29日回覆
Thank you for the rating Harvey. We hope to have you with us again soon.

10/10 有夠讚

Sara，Brookfield

於 2024 年 3 月住了 1 晚
Shelley S. - Hotel Management 於 2024年3月22日回覆
Thanks for sharing Sara! We appreciate the rating and look forward to seeing you again next time.