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Secrets Bahia Real Resort & Spa

5.0 star property
Adults-only beachfront hotel with 2 outdoor pools

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Photo gallery for Secrets Bahia Real Resort & Spa

Relax by the pool surrounded by lounge chairs and umbrellas.
3 bars/lounges, swim-up bar, beach bar
Relax by the serene beachfront pool surrounded by palm trees and sun loungers.
Relax in the spacious lobby, surrounded by comfortable seating and tall, cylindrical columns with intricate designs.
Relax on the deck with unobstructed views of the calm sea, steps from the beach.

Popular amenities

  • Pet friendly
  • Bar
  • All inclusive
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite Ocean View 2 adultos

Premium bedding, minibar, in-room safe, desk

Junior Suite Ocean View 2 adultos

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 11 Ping (36 square meters)
  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Deluxe Frontal Ocean View (2 ad)

Premium bedding, minibar, in-room safe, desk

Junior Suite Deluxe Frontal Ocean View (2 ad)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 15 Ping (50 square meters)
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Junior Suite Deluxe Garden View (3ad)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 15 Ping (50 square meters)
  • Sleeps 3
  • 3 Large Twin Beds

Junior Suite Deluxe Garden View (2 ad)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 15 Ping (50 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Deluxe Frontal Ocean View

Junior Suite Deluxe Frontal Ocean View | Premium bedding, minibar, in-room safe, desk

Junior Suite Deluxe Frontal Ocean View

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 11 Ping (36 square meters)
  • Sea view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Junior Suite Ocean View (1pax)

Premium bedding, minibar, in-room safe, desk

Junior Suite Ocean View (1pax)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 11 Ping (36 square meters)
  • Partial sea view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Pref.Club Suite Frontal Ocean View (2 ad

Premium bedding, minibar, in-room safe, desk

Pref.Club Suite Frontal Ocean View (2 ad

Highlights

Air conditioning
Heating
TV
Pillow menu
Renovated in 2021
Premium bedding
Separate bedroom
Hair dryer
  • 23 Ping (76 square meters)
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Pref.Club J.Suite Front Ocean View (1 ad

Premium bedding, minibar, in-room safe, desk

Pref.Club J.Suite Front Ocean View (1 ad

Highlights

Air conditioning
Heating
TV
Pillow menu
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
  • 11 Ping (36 square meters)
  • Sea view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Junior Suite Frontal Ocean View (2 ad)

Premium bedding, minibar, in-room safe, desk

Junior Suite Frontal Ocean View (2 ad)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 10.88 Ping (36 square meters)
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Pref.Club Suite Frontal Ocean View (3 ad

Premium bedding, minibar, in-room safe, desk

Pref.Club Suite Frontal Ocean View (3 ad

Highlights

Air conditioning
Heating
TV
Pillow menu
Renovated in 2021
Premium bedding
Separate bedroom
Hair dryer
  • 23 Ping (76 square meters)
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Pref.Club J.Suite Front Ocean View (2 ad

Premium bedding, minibar, in-room safe, desk

Pref.Club J.Suite Front Ocean View (2 ad

Highlights

Air conditioning
Heating
TV
Pillow menu
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
  • 11 Ping (36 square meters)
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Pool View (2pax)

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View (2pax)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 11 Ping (36 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Fron Ocean View (1 adult)

Premium bedding, minibar, in-room safe, desk

Junior Suite Fron Ocean View (1 adult)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 11 Ping (36 square meters)
  • Sea view
  • Sleeps 1
  • 2 Large Twin Beds

Junior Suite Deluxe Garden View (1 ad)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 14 Ping (46 square meters)
  • Sea view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Junior Suite Pool View (1 pax)

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View (1 pax)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 11 Ping (36 square meters)
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Junior Suite Deluxe Front Ocean View (3 ad)

Premium bedding, minibar, in-room safe, desk

Junior Suite Deluxe Front Ocean View (3 ad)

Highlights

Air conditioning
Heating
TV
Renovated in 2021
Premium bedding
Hair dryer
Bathrobes
Rainfall showerhead
  • 15 Ping (50 square meters)
  • Sea view
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Map
Avenida Corralejo Grandes Playas 103, La Oliva, Canary Islands, 35660

What's nearby

  • Las Agujas Beach - 2 min walk - 0.2 km
  • Centro Comercial El Campanario - 13 min walk - 1.2 km
  • Acua Water Park - 3 min drive - 1.9 km
  • Corralejo Beach - 5 min drive - 3.8 km
  • Grandes Playas de Corralejo - 5 min drive - 3.8 km

Getting around

  • Lanzarote Airport (ACE) - 83 min drive

Restaurants

  • ‪Waikiki - ‬6 min drive
  • ‪Rock Cafe - ‬5 min drive
  • ‪Restaurante Toro Beach - ‬6 min drive
  • ‪Restaurante UGA UGA - ‬8 min drive
  • ‪Retro - ‬5 min drive

About this property

Secrets Bahia Real Resort & Spa

Luxury eco-certified hotel renovated in 2021 and located near Acua Water Park
Located close to Corralejo Beach, Secrets Bahia Real Resort & Spa provides a swim-up bar, a beach bar, and a terrace. With a white sand beach, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a body treatment, or hydrotherapy at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Japanese cuisine. Enjoy the health club, as well as activities like sailing, rowing/canoeing, and horseback riding. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks include:
  • 2 outdoor pools and an indoor pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A beach club on site, 5 meeting rooms, and a reception hall
  • Concierge services, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 245 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and tubs or showers
  • TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and heating

All inclusive details

All-inclusive room rates at Secrets Bahia Real Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Number or type of beverages limited at one or more venues

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 per person
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chozo
  • Himitsu
  • Market Café
  • Ólio
  • Seaside Grill

Things to do

  • 2 outdoor pools
  • Beach club
  • Bicycle rentals
  • Evening entertainment
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Motor boating
  • Mountain biking
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 2003
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - December 2021
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Atlantis Bahia Real G.L.
Gran Bahia Real G.L.
Gran Hotel Atlantis Bahia Real G.L.
Gran Hotel Bahia Real G.L.
Real G.L.
Gran Hotel Atlantis Bahia Real G.L. La Oliva
Gran Atlantis Bahia Real G.L. La Oliva

Frequently asked questions

Does Secrets Bahia Real Resort & Spa have a pool?

Yes, this property has an indoor pool and 2 outdoor pools. Pool access is from 10:00 AM–6:00 PM.

Is Secrets Bahia Real Resort & Spa pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Secrets Bahia Real Resort & Spa?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Secrets Bahia Real Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Secrets Bahia Real Resort & Spa?

Check-out is at noon. Late check-out is available for EUR 40 (subject to availability).

Are there all-inclusive benefits at Secrets Bahia Real Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Secrets Bahia Real Resort & Spa located?

Located in La Oliva, this beachfront hotel is in the city center and within 2 mi (3 km) of Acua Water Park and Corralejo Beach. Cotillo Beach and La Concha Beach are also within 16 mi (25 km).

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Secrets Bahia Real Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 430 out of 575 reviews
Rating 8 - Good. 117 out of 575 reviews
Rating 6 - Okay. 21 out of 575 reviews
Rating 4 - Poor. 6 out of 575 reviews
Rating 2 - Terrible. 1 out of 575 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Best resort on the island, very walkable to the part of town you would like to see
Stayed 6 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the majority of the team at the hotel were excellent. Check in was the exception, they were busy but could have been more informative. the breakfast choice is the best of any hotel we have stayed in - even making me porridge every morning! well done to Rebecca.
Stayed 10 nights in Mar 2025

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service
Expecting a better room in this category of hotel and specially in this price
Stayed 9 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Canaries imho
Stayed 9 nights in Oct 2023

8/10 Good

Jonathan David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visted this property a number of times over the last eight years and have always enjoyed a comfortable and relaxinh stay. The hotel premises are vey clean, staff extremely helpful and friendly, rooms are spacious with good quality fittings.
Stayed 5 nights in May 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very attentive staff
Stayed 7 nights in Mar 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful paradise. The place to rest and enjoy the nature. Amazing resort.
Stayed 6 nights in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is well maintained. The service was outstanding and the food was really good. Highly recommend this resort.
Stayed 7 nights in Jul 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience, wonderful stay

We were very kindly given an upgrade when we booked in, the suite we were allocated was absolutely stunning. The staff were incredible, kind, courteous and efficient. The food was wonderful and facilities amazing, would recommend to Antone
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

We had a wonderful stay! The staff was amazing, the room was spacious and comfortable, food was very good, and the pool/beach area were great. We came in February so the hotel was only 1/3 or so full, which was perfect for us. A very relaxing time and hope to be back!
Stayed 3 nights in Feb 2023

10/10 Excellent

Sharmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was absolutely amazing! Couldn't have picked a better hotel. Everyone was friendly, it was cleaned everyday, service was 10/10 and I would recommend to anyone wanting a beach holiday. This was perfect!!!
Stayed 7 nights in Sep 2022

10/10 Excellent

Daryl Edward Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Highly recommend it.
Stayed 14 nights in Oct 2022

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! 10 minutes walk from high street with lots of dining options. The staff was amazing and the property is very very clean. Very high standards. I would definitely recommend and will be back!
Stayed 7 nights in Aug 2022

8/10 Good

GIUSEPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful ❗

Wonderful environment Very nice and always clean room Friendly staff Very good service Very good breakfast I would like they improve the quality of dinner buffet food
Stayed 13 nights in Jul 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff and the rooms. The pool could do with more sun beds as at peak times there were not enough. You had to get a towel early. The beach area is ok. The buffet is great with a lot of options.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Time.

Due to a delayed flight, i arrived very late to check-in, but the staff were more than helpful and the hotel bar was still open until 12.45am. I was able to relax and felt great throughout my stay,thanks to the wonderful staff.
Stayed 7 nights in Sep 2022

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fine

Everything was fine... Just because of the years.... the rooms are needing some maintenance [ windows, bathroom pipes, new towels, bathrobes.... etc]
Stayed 9 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice - spa needs updating

Overall this hotel was very nice - rooms were spacious and well decorated, staff were friendly and it has some nice sea views. Only "faults" were that it was difficult to flag down service staff for pool side drinks, food was just ok and the spa was quite dated and didn't look very 5*.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a repeat return for us. Very relaxed atmosphere throughout the hotel. Everywhere is kept totally clean and our room was very comfortable with a really nice see view. Lovely pool area with well designed planting and trees so it never feels too crowded. Really enjoyed the high quality main buffet area and themed restaurant options. Staff were all consistantly friendly. Great direct access to the beach which offered walks into the local town or along the long sandy beach.
Stayed 5 nights in Mar 2023

10/10 Excellent

Merce

Liked: Cleanliness, staff & service, room comfort
Amazing week in Fuerteventura. Staff very kind. Breakfast buffet not 100% at 5* level. Maintenance of the installations should be paid more attention.
Stayed 8 nights in Oct 2023

8/10 Good

Kulwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were lovely. The heated pools were freezing - around 23 degrees even though it was really hot - around 30 degrees whilst we were there. I think the pools could have been warmer but would still stay again if we were to go back to Fuerteventura.
Stayed 2 nights in Mar 2023

6/10 Okay

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a beautiful property very well maintained. The service is not what I would expect for a 5 star restaurant. The employees are only going through the motions. It appears there is dissatisfaction with the new ownership amongst the employees. The food is average at best. It is the only 5 star resort I’ve stayed with no concierge. David at the front desk and the bellman were very accommodating and did everything they could to make our stay pleasant. The rest of the fronts office staff were either unhappy or run off their feet.
Stayed 5 nights in Jan 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it's a nice hotel with good food, attentive staff and generally very clean. The rooms aren't that modern but they're absolutely fine. The immediate surrounding area is very run down and derelict. Due to rocks on the shoreline this prohibits a safe access to the water. You need to walk a fair way up the coast before you can walk into the sea from a sandy beach. A small thing which was annoying to me was the dress code for breakfast, lunch and dinner. This was not explained at the time of my booking, resulting in me having to purchase new shoes trousers and collared shirts just so I could access the hotel restaurants.
Stayed 7 nights in Sep 2023

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Trip to Corralejo

It was my husband and I’s first trip to Canary Islands for his birthday. Although we did write in the notes that we were celebrating his birthday the hotel didn’t do anything to make it special which we were a bit surprised about. I would say the pros about this hotel is that the location is great, rooms were fantastic (although we requested a queen bed they gave us two single beds pushed together so at night one of us would sort of fall through which was a bit annoying as we had to keep pushing the two single beds together), the surrounding beach was beautiful, and the staff were very helpful and friendly. The only con I would give to this property is that on a beach vacation we had obviously only packed summer wear. The restaurants in the hotel (even the buffet dinner restaurant) came with a VERY strict formal dress code which we did not know about and they did not let my husband in as he was wearing shorts which I thought wasn’t fair. There should be at least one restaurant in the hotel during dinner time that does not require a dress code as people don’t tend to bring long pants/trousers to a summer/beach holiday! It was especially upsetting as it was his birthday dinner… we ended up walking to town and actually found a bunch of great local restaurants!!! Therefore, overall it is a great hotel and I would recommend it but do not go for dinner at the hotel - go somewhere local instead! (You’ll pay less, get more options AND there wont be a strict formal dress code)
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Honeymoon!

Absolutely loved the feeling of it! It was very spacious, quiet, and pleasant, and all the staff was very friendly and welcoming. We loved our room and the food was amazing! We got welcomed with a glass of cava and the buttler took our bags to the room whilst we enjoyed the lovely views of Isla de los Lobos from the terrace next to the Rendevous bar. At the room, we were surprised to see another bottle of cava there waiting for us! We were so happy! The mini bar was very well stocked and even the snacks were re-stocked on a daily basis. The Balinese beds were outstanding, and with the preferred club upgrade, you could use them every day. That was definitely a highlight. We also went to the beach with the sunbeds and parasols at the back of the hotel, and it was lovely! There was a bar nearby to get drinks from (Pina Colada was a favorite!) It was difficult to get a restaurant reservation for the first night since most slots get taken very quickly and we didn't check in until 2 pm ish. However, the buffet was available and it didn't disappoint. The pork chops with the chimichurri, and the variety of cheeses, potatoes, vegetables, etc made up for it all. We sat on the outside courtyard and it all felt to romantic. We would have loved it if the spa was an outdoors one, to make the most of the weather. But the pools were enough. One thing we didn't expect was for other guests to be reserving sunbeds by leaving their towels there. There should be a rule against it.
Stayed 4 nights in May 2023