格拉訥區旅館

"櫃檯人員很友好，房間也很乾淨，位在日內瓦湖湖畔，沿著湖走很快就到聖誕市集的尾端，唯一缺點，浴室排水不良，洗澡洗一洗腳就泡在水裡，床都凹陷了，睡起來真的不舒服，明明預訂3人房，但還是入住後和櫃檯反應才幫忙加床，而咖啡、杯組，還是都只提供2份，隔日才又寫紙條請房務幫忙補足"

"Room cleanup still need to improve. Toilet bowl can still smell urine. "

"服务不够全面"

"可以升級風筒 隔音上有少少嘈 整體是好的，仲包埋Mini Bar"

"Mr Ugur Yeniova, respresentative at counter are doing perfect job there. He has warmest smiling, friendly attitude and initiatively offering assistance to guests he encountered. Very effective management Very outstanding personnel Very good choice to stay !!"

"It's really terrible experience ever, the receptionist is rude(male), the bed have food here, the pillow dirty and have hair, I can see they definitely didn't clean up the bed. It's really disgusting and totally not worth 4 stars. "

"交通方便員工親切超讚"