Restaurant

Reviews of YADO Arashiyama

2.5 out of 5
YADO Arashiyama
45, Arashiyama Nakaoshitacho, Nishikyo, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 78 reviews" "
Rating 8 - Good. 26 out of 78 reviews" "
Rating 6 - Okay. 9 out of 78 reviews" "
Rating 4 - Poor. 0 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Stayed 4 nights in Dec 2023

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! The man at reception was very kind and welcoming. The room was well appointed. The breakfast was AMAZING. A wonderful experience. This hotel is convenient for the train station and the bamboo garden.
Stayed 1 night in Nov 2023

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Good breakfast.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anne E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, small hotel, fabulous staff.
Comfortable small hotel that proves excellent access to Arashiyama, and there are two subway stations not far away. Ask for a room away from the street. The kind and thorough staff were a delight, and responded quickly when I needed something. The breakfast was excellent, with very fine coffee.
Stayed 5 nights in Dec 2019
Response from YADO Arashiyama on 2019/12/23
Thank you for staying at YADO Arashiyama. We are glad that you have been comfortable. Rooms facing the road can sometimes be noisy. We are currently considering ways to improve it. We look forward to your use again.

8/10 Good

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Good location if you want to visit Arashiyama area but to get out of other major attractions Overpriced cappuccino and breakfast Quite ans relaxed
Stayed 2 nights in Nov 2019
Response from YADO Arashiyama on 2019/11/12
Thank you for staying at YADO Arashiyama. We are happy if you were able to relax. The price or volume of breakfast will continue to improve. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliest, most accommodating staff I’ve ever encountered.
Stayed 1 night in Oct 2019
Response from YADO Arashiyama on 2019/11/3
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Good location Cozy bar Clean and renovated
Stayed 1 night in Sep 2019
Response from YADO Arashiyama on 2019/11/3
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. It’s super clean with a modern minimalistic feel. The hotel lobby is a cozy cafe that you can chill out all day on the nice sofa. Will certainly come back again if I’m visiting this beautiful Arashiyama area.
Stayed 1 night in Sep 2019
Response from YADO Arashiyama on 2019/11/3
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Antonio

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Arashiyama. I always have a great experience here. They are continually finding ways to make your stay more enjoyable. I highly recommend the Yado
Stayed 2 nights in Jul 2019
Response from Reception staff on 2019/7/31
Mr, Antonio Again, thank you for choosing YADO Arashiyama from a number of hotels. I am very happy to have you enjoy it during this stay. And thank you very much for your heartwarming review. We look forward to seeing you again. Reception staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from コンシェルジュ on 2019/6/20
This time thank you for staying at YADO Arashiyama from among a number of hotels. Thank you for the good review. We will always learn from you and will continue to polish it so that you have a better hospitality and a cozy hotel. When you come to Kyoto, please come to YADO Arashiyama. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019
Response from コンシェルジュ on 2019/6/20
This time thank you for staying at YADO Arashiyama from among a number of hotels. Thank you for the good review. We will always learn from you and will continue to polish it so that you have a better hospitality and a cozy hotel. When you come to Kyoto, please come to YADO Arashiyama. We look forward to seeing you again.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2019
Response from レセプション on 2019/5/28
Thank you very much for staying at YADO Arashiyama from a number of hotels. Thank you very much for your review of the hotel! When you come to Kyoto, please come to YADO Arashiyama. We are looking forward to all things.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short but welcome stay. Very friendly staff.
Stayed 1 night in May 2019
Response from レセプション on 2019/5/28
Thank you very much for staying at YADO Arashiyama from a number of hotels. We would like to thank the hotel for a good review! I am really glad to hear a lot of nice comments about the staff and hotel facilities etc! We will learn and grow every day to become a more cozy hotel, so please come to YADO Arashiyama by all means when you come to Kyoto. We are looking forward to all things.

10/10 Excellent

Antonio, Kansas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yado Arashiyama is a great hotel to stay at in Kyoto. The rooms are nice, clean, and have comfortable beds. The staff are very friendly and make every effort to ensure you have a comfortable stay. The hotel also has a cafe that serves good food and is a fantastic spot to hang out. The location is the best, it puts you in close walking distance of the bamboo grove, shrines, temples, and shops along the river. I make frequent trips to Japan and I always stay at the Yado. I highly recommend Yado Arashiyama.
Stayed 2 nights in May 2019
Response from レセプション on 2019/5/28
Mr Antonio Thank you very much for staying at YADO Arashiyama from a number of hotels. It is a great honor to always choose YADO Arashiyama. Also, I would like to thank the hotel for a good review! I am really glad to hear a lot of nice comments about the staff, hotel facilities, location, location, etc.! As we are always a gentleman, we will learn and grow each day to become a more cozy hotel, so when you come to Kyoto, please come back to YADO Arashiyama again. Everyone is looking forward to meeting you.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great stuff stuff stuff stuff stuff atuff
Stayed 2 nights in Mar 2019
Response from レセプション on 2019/5/28
Thank you very much for staying at YADO Arashiyama from a number of hotels. I am really glad to have a good review of the hotel and staff! We will learn and grow daily to become a more cozy hotel, so when you come to Kyoto, please come back to YADO Arashiyama again. Everyone is looking forward to meeting you.

10/10 Excellent

Antonio, Manhattan, KS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yado Arashiyama is a great hotel to stay at in Kyoto. The rooms are nice, clean, and have comfortable beds. The staff are very friendly and make every effort to ensure you have a comfortable stay. The hotel also has a cafe that serves good food and is a fantastic spot to hang out. The location is the best, it puts you in close walking distance of the bamboo grove, shrines, temples, and shops along the river. I make frequent trips to Japan and I always stay at the Yado. I highly recommend Yado Arashiyama.
Stayed 2 nights in May 2019
Response from レセプション on 2019/5/28
Mr Antonio Thank you very much for staying at YADO Arashiyama from a number of hotels. It is a great honor to always choose YADO Arashiyama. Also, I would like to thank the hotel for a good review! I am really glad to hear a lot of nice comments about the staff, hotel facilities, location, location, etc.! As we are always a gentleman, we will learn and grow each day to become a more cozy hotel, so when you come to Kyoto, please come back to YADO Arashiyama again. Everyone is looking forward to meeting you.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing. Close enough to walk everywhere but far enough that the area was quiet. The bedding had small black dots on it which wasn't appealing, but otherwise great hotel!
Stayed 1 night in Apr 2019
Response from コンシェルジュ on 2019/4/30
Thank you very much for staying at YADO Arashiyama from a number of hotels. Our hotel is in a very convenient place to go to any tourist destination in Arashiyama, but it is in a quiet place, so you can spend your leisure time. We were sorry for the black dots on the bed. I will do more careful cleaning. Also, when you come to Kyoto, please come to

10/10 Excellent

Shaenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from レセプション on 2019/4/23
Thank you for staying at YADO Arashiyama among many hotels this time. I am very happy to receive the high evaluation. We polish hospitality and learn every day!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything about this property is great, except for one thing: The window shutters do not block the sun light at all. We anticipated this so we forced ourselves to sleep early so that we won't be bothered with the sun rise.
Stayed 1 night in Apr 2019
Response from レセプション on 2019/4/23
Thank you for staying at YADO Arashiyama among many hotels this time. I am very happy to receive the high evaluation. With regard to the blackout curtain, it is made to block the light. How was the operation method difficult? I'm sorry for the inconvenience. We learn and grow a lot. looking forward to seeing you coming again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A super hip contemporary hotel in the midst of one of the worlds most beautifuly wild and ancient locations. Perhaps an Onsen would have been the cherry on top for amenities but the cafe bar pretty much made up for it with a fine selections of local and international drinks and cuisine. Fab start to our Kyoto stay within a stones throw from the river cruise doc or 10 mins from the local train station or a slightly longer (15 or so) to the main JR station if your using a rail pass
Stayed 1 night in Apr 2019
Response from コンシェルジュ on 2019/4/15
This time thank you for using our hotel among the many. All the staff are delighted, with lots of nice comments! Thank you for explaining in detail for us! We take pride in operating our hotel in this area, where there are many wonderful sights nearby, and we will continue to welcome you in the future. We are also looking forward to the day when you can see you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from レセプションスタッフ on 2019/4/8
Thank you very much for using YADO Arashiyama from a number of hotels. Thank you again for your wonderful evaluation. I would like to create a more comfortable environment and welcome you all, We look forward to seeing you again.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Concierge on 2019/3/27
Thank you very much for staying at YADO Arashiyama among many. Also, we are very happy to receive high evaluation. We will do our best to welcome you from now on. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the YADO hotel. It is a quiet walk from the train station, but it is near the Arashiyama bamboo forest. The area is very popular and packed during the afternoon, but at night it is very very quiet. The mattress was a bit low, but very comfortable. Great amenities through out the hotel. Free drink coupon can be used for coffee or alcohol at certain times! It was a very clean and pleasant stay, and would recommend anyone that wants to stay near the Arashiyama area.
Stayed 1 night in Mar 2019
Response from Concierge  on 2019/3/27
Thank you very much for staying at YADO Arashiyama among many. Thank you very much for your comments. We cherish the words you have received, and we will continue to improve each and every hospitality to everyone. We look forward to seeing you again.

10/10 Excellent

virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was super clean and cute and really close to the monkey park. Breakfast at the cafe was really good and reasonably priced.
Stayed 1 night in Jan 2019
Response from YADO Arashiyama on 2019/2/1
Thank you for staying with us this time. Also thank you for your rating. The hotel is very close to famous sightseeing spots in Arashiyama. Cafe breakfast is also very affordable from 500 yen. French toast and croissants are offered. We'll wait for you to come again.

8/10 Good

Ray, Dededo, Guam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is near a lot of good spots. Service was good, cafe down stairs was good too. Price was good as well.
Stayed 1 night in Dec 2018
Response from YADO Arashiyama on 2019/1/3
Thank you very much for staying with me this time. There are plenty of sightseeing places nearby. Early in the morning there are few people and it is very easy to sightseeing. Wake up early next time, take a walk and see how about having breakfast at the hotel. We are waiting for another visit.

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall and v good location. Staff are v v nice : )
Stayed 1 night in Dec 2018
Response from YADO Arashiyama on 2018/12/10
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

John

Great location. Coffee shop and bar on ground floor was great. Rooms a little small but comfortable enough. Staff were fantastic.
Stayed 3 nights in Nov 2018
Response from YADO Arashiyama on 2018/11/24
Thank you very much for staying with us this time. Also, thank you for using the cafe. Did you enjoy Arashiyama sightseeing? The room is small, but we try to make you relax at the cafe. looking forward to seeing you coming again. Best regards

10/10 Excellent

ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from YADO Arashiyama on 2018/11/18
Thank you for staying at YADO Arashiyama this time. I am very satisfied with such evaluation. Please study everyday so that we can help you even a little. I am waiting for my next visit from the bottom of my heart. Best regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arashiyama
Location is incredible. Room is very small but very clean. Breakfast was simple but delicious. They staff was very friendly. Very close to the start of the monkey park.
Stayed 1 night in Oct 2018
Response from YADO Arashiyama on 2018/10/23
Thank you for staying at YADO Arashiyama this time. Thank you for the praise. We still have not enough communication in English. However, I have a desire to have a conversation with the customer and to stay comfortable. Please drop in at YADO Arashiyama when you come to Kyoto. Best regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅や渡月橋からも近かったです。スタッフの方々も親切丁寧でした。部屋も清潔に保たれていてとても快適に過ごすことが出来ました。
Stayed 1 night in Mar 2020
Response from YADO Arashiyama on 2020/3/20
この度は数あるホテルの中からYADO Arashiyamaにご宿泊頂きまして、誠にありがとうございます。 お褒めのお言葉を頂きまして、スタッフ一同うれしく思います。 渡月橋へは2分程度、阪急や嵐電へは5分~7分程度とアクセスも良いことが特長でございます。 少しでも快適な滞在となるようスタッフ一同精一杯お手伝いをさせていただきます。 またのご利用を心よりお待ちしております。

10/10 Excellent

枝豆, 長野県長野市

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
京都旅行で、コストパフォーマンスが良く、リーズナブルなホテルを選びたい時、使わせていただいてます。 シンプルで、清潔感溢れるお部屋が気に入っています。
Stayed 1 night in Mar 2020
Response from YADO Arashiyama on 2020/3/17
この度はYADO Arashiyamaにご宿泊頂きまして、誠にありがとうございます。 お褒めのお言葉を頂き、スタッフ一同うれしく思います。シンプルなお部屋だからこそ、快適に清潔にお過ごしいただけるようにこれからも努めてまいります。 また、京都にお越しの際は是非ともご来館をお待ちしております。

8/10 Good

SUNGJIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
오픈한지 얼마 되지 않아서인지, 뭔가 조금 부족한 느낌. 청결도는 무지 좋았고, 무척 친절하셨습니다. 포트가 없어서 1층에 말하면 뜨거운물을 보온주전자에 담아주는 번거로움은 있지만, 양은 많이 주셨습니다. 안내직원 두분이 계셨는데 한분목소리가 너무너무 작아서 뭐라 하는지 잘 모를정도였습니다. 그치만 다른 한분은 무척 경쾌하가 응대해 주셨습니다. 조식은 안먹었습니다. 가격대비 가성비가 조금.. 그냥 정말 가볍게 먹는다고 한다면 숙박하는사람한테 받는것이니 조금 가격을 낮추면 생각해볼정도. 주차는 말하면 바로옆 주차장에 차를 놓고, 데스크에서 1,000엔쿠폰을 주셨습니다.주변에 마땅히 먹을곳이 없다는것이 불편했지만, 아침에 산책하기 딱인곳입니다.
Stayed 1 night in Jan 2020
Response from YADO Arashiyama on 2020/2/1
이번에는 숙박 주셔서 감사합니다.  높은 평가와 많은 의견 감사합니다. 하나씩 과제를 클리어 해 나가는 노력합니다. 또한 이용을 기다리고 있습니다.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from YADO Arashiyama on 2020/1/30
Thank you for staying at Yado Arashiyama. Thank you for your high rating. We are waiting for you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
麻雀雖小 , 五臟俱全。該有的有 , 附近有不少溫泉浴場 可作日歸泡浴 , 但需留意本酒店晚上12時後會關大門 , 夜歸的朋友得留意。
Stayed 1 night in Dec 2019
Response from YADO Arashiyama on 2020/1/30
感谢您入住YADO岚山。 附近有温泉,有许多著名的观光景点。 下午12点之后,入口将被锁定以确保安全。 我们期待再次光临。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from YADO Arashiyama on 2020/1/8
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from YADO Arashiyama on 2020/1/8
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

HM

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離渡月橋及阪急電鐵很近,交通方便,房間雖小但設計合理舒適,房間內沒有煮水壺稍不方便,靠近馬路側的房間有點吵。
Stayed 1 night in Dec 2019
Response from YADO Arashiyama on 2019/12/12
感谢您入住我们多家酒店。 酒店交通便利,例如JR,阪急和巴士。因为它位于岚山的中心,所以方便观光。 我们期待再次与您见面。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from YADO Arashiyama on 2019/12/14
この度は数あるホテルの中から当ホテルにご宿泊頂きまして、誠にありがとうございます。 またのご利用をお待ちしております。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいでおしゃれで静かでした。もし一階のカフェがもう少し長い時間やっていたらよりいいなと思いました。
Stayed 1 night in Nov 2019
Response from YADO Arashiyama on 2019/12/12
この度は数あるホテルの中から当ホテルにご宿泊頂きまして、誠にありがとうございます。 快適にお過ごしいただけておりましたら、幸いでございます。 カフェにつきましても、メニューの種類は減ってしまいますが、フリースペース解放後もいくつかのお飲み物は販売しております。メニュー数については今後改善を図ってまいります。 またのご利用をお待ちしております。

10/10 Excellent

CHIN WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and a cozy bar.
Stayed 1 night in Nov 2019
Response from YADO Arashiyama on 2019/12/7
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

MASATAKE

Stayed 1 night in Nov 2019

6/10 Okay

huichen

Traveled with group
Liked: Cleanliness
文青型的青年旅館
喜好文青設計的不妨試試 實際一點的直接去住青年旅館 沒啥設備,也沒啥服務
Stayed 1 night in Nov 2019
Response from YADO Arashiyama on 2019/12/7
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広く綺麗だった
Stayed 1 night in Nov 2019
Response from YADO Arashiyama on 2019/11/27
この度はYADO Arashiyamaにご宿泊頂きまして、ありがとうございます。高い評価も頂きまして、大変光栄でございます。 オープンして1年ではありますが、これからも皆様に快適にご利用いただけるように心がけて参ります。 また、お近くにお越しの際は1階のカフェのご利用もお待ちしております。

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness
朝食が美味しかった。 嵐山の観光地の中にあるので、とても便利
Stayed 1 night in Oct 2019
Response from YADO Arashiyama on 2019/11/4
この度は数あるホテルの中からYADO Arashiyamaにご宿泊頂き、誠にありがとうございます。 またホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好可怕,千年殭屍王
Stayed 1 night in Sep 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit très tranquille et relaxant. Propre et belle ambiance. Chambre petite, mais tout est bien pensé et confortable. :)
Stayed 1 night in Sep 2019
Response from YADO Arashiyama on 2019/11/3
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が狭いがトータルで満足。
朝食のパンがとても美味しく、きれいなホテルでした。予想していたよりもお部屋が結構狭かったのでびっくりしましたが、寝るだけだったので問題はなかったです。 嵐山の観光に安く泊まれて良かったです。
Stayed 1 night in Sep 2019
Response from YADO Arashiyama on 2019/11/4
この度は数あるホテルの中からYADO Arashiyamaにご宿泊頂き、誠にありがとうございます。 お言葉を頂いた通り、客室は最低限の広さとなっております。その分、1階のカフェにてくつろいでいただけるようにフリースペースとして、カフェ営業終了後から23時頃まで飲食物の持ち込みをOKとさせて頂いております。 京都にお越しの際はお立ち寄りくださいませ。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from GM on 2019/9/6
Thank you for staying at YADOArashiyama from a number of hotels. Thank you again for the many helpful reviews and comments. In order to embody the concept of “the happiest detour”, We will continue to welcome you as we learn from our guests and make changes and grow every day so that we can have a more comfortable space and hospitality. I hope you will drop by YADOArashiyama when you come near. We look forward to seeing you again. Thank you very much for this time. GM Maruta

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり出来ました
たくさん旅館が立ち並ぶ嵐山で高級過ぎず穏やかに過ごせました。スタッフさん達が皆さんにこやかで助かりました。ロケーションもいいですよ
Stayed 1 night in Aug 2019
Response from GM  on 2019/9/6
YUKA様 この度は、数あるホテルの中からYADOArashiyamaにご宿泊いただき、誠にありがとうございます。 また、たくさんの有難いレビューとコメントを頂戴し、重ねてお礼申し上げます。 特にスタッフについてのお褒めのお言葉が何より嬉しく大変光栄でございます。 コンセプトである「最幸の寄り道」が体現出来るように、 これからもゲストの皆さまから学ばせていただき、より居心地の良い空間とおもてなしが出来るよう、日々、変化と成長しながら、皆さまをお迎えしていきます。 お近くに来られた際には、ぜひYADOArashiyamaにお立ち寄りいただければ幸いでございます。 またお会い出来ますことを心より楽しみにお待ちしております。 この度は誠にありがとうございます。 GM 丸田晋吾